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Tuesday, September 20, 2016

We're Hacking KM in Washington, DC. This year's theme will have everyone looking at novel ways to support knowledge sharing and organizational culture. Join us and share your experience and techniques for hacking knowledge sharing and innovation in your organization.

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  Table of Contents
Breaking News Inside KMWorld
  • KMWorld Trend-Setting Products of 2016
    Designated as the KMWorld Trend-Setting Products of 2016, the offerings listed here hold the promise for the marketplace—even if the marketplace has not yet realized it.
KM In Practice
Quote of the Week
Intelligence is almost useless to the person whose only quality it is. — Alexis Carrel
  Breaking News

Microsoft Announces New Usage Reports for SharePoint Online, OneDrive for Business and Exchange Online

Reports provide greater insight into how individuals are using Office 365 so that problems and areas in which users need more training can be identified

Microsoft is rolling out new usage reports for SharePoint Online, OneDrive for Business and Exchange Online that provide additional insights about how end users are using and adopting Office 365. The new...

Continue Here: http://www.kmworld.com/Articles/News/News/Microsoft-Announces-New-Usage-Reports-for-SharePoint-Online-OneDrive-for-Business-and-Exchange-Online-113526.aspx

Return to Contents


Box and Google Partner to Advance Work in the Cloud

Initiatives will include Box integrations with Google Docs and Google Springboard

Box and Google have announced plans to collaborate on several initiatives to advance work in the cloud, including new integrations between Box, Google Docs, and...

Continue Here: http://www.kmworld.com/Articles/News/News/Box-and-Google-Partner-to-Advance-Work-in-the-Cloud-113509.aspx

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Coveo and Sitecore Introduce Coveo for Sitecore Enterprise Cloud Edition

Aimed at helping Sitecore customers and partners offer richer and more personal experiences for all Sitecore websites, including Sitecore Commerce

Coveo, a provider of search technologies, and Sitecore, a provider of experience management software, are jointly announcing new capabilities to improve and personalize digital customer experiences on...

Continue Here: http://www.kmworld.com/Articles/News/News/Coveo-and-Sitecore-Introduce-Coveo-for-Sitecore-Enterprise-Cloud-Edition-113591.aspx

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  Inside KMWorld

KMWorld Trend-Setting Products of 2016

Designated as the KMWorld Trend-Setting Products of 2016, the offerings listed here hold the promise for the marketplace—even if the marketplace has not yet realized it.

Movie director director Frank Capra is said to have given this advice to aspiring filmmakers: “Don’t follow trends, start them!”

Each year we look for software products that break new territory in...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/KMWorld-Trend-Setting-Products-of-2016-113140.aspx

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  KM In Practice

Finland teams with IBM to enhance healthcare and innovation

Potentially globally groundbreaking research with Watson cognitive computing.

The Finnish Funding Agency for Innovation (Tekes) is teaming with IBM so Finland can use Watson cognitive computing to help improve its citizens’ health. The...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Finland-teams-with-IBM-to-enhance-healthcare-and-innovation-113594.aspx

Return to Contents


How to Succeed in Today’s Evolving Search Landscape

Artificial intelligence (AI) and machine learning are redefining the online search experience for both users and brands. Increasingly, customers are finding information about businesses directly through maps, apps, and digital assistants—before ever visiting a company's own website.Consumers are also seeking out more targeted answers than ever before. Search queries that include "near me" have increased 900% in the last two years.

To read more of this Best Practices in Intelligent Search White Paper article, Click Here.

KMWorld Web Events
Coming July 31, 2018
Harnessing the Power of Analytics Today
Today, more than ever, analytics is viewed as the next frontier for innovation, competition and productivity. From data discovery and visualization, to data science and machine learning, the world of analytics has changed drastically from even a few years ago.

Coming August 14, 2018
Cognitive Search and Analytics in Action
Cognitive Search and Analytics can provide you with unique business advantages over your rivals. It can drive effective customer self-service, provide your customer support teams with necessary and timely insights, and unlock important information necessary to drive innovation in your enterprise. Join us as we help you evaluate where, when, and how to use cognitive search and analytics in your organization.

Coming September 18, 2018
Game Changing Breakthroughs in Knowledge Management
A renewed enthusiasm about knowledge management is evident, particularly in the digital workplace. Discovering the value in corporate knowledge is amplified by new technologies, such as text analytics, cognitive search, machine learning, natural language processing, mobile email management, and new policy efforts. Attend this webinar to discover game changing breakthroughs to bring knowledge management to the next level in your organization to boost business performance.

Coming October 30, 2018
How Knowledge Management Can Improve Customer Experience
The importance of customer experience can't be overstated. It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in September/October 2018***
Best  Practices in Information Governance

Information is by nature non-governable.

But people are. Whether you use automation or policies or both— the way people USE information can be controlled. There are plenty of solutions available to help you. If you have compliance, regulatory or legal-risk issues—and that describes everyone—there is an answer for your information governance quandary.

This KMWorld White Paper will look for the BEST solutions in managing and leveraging business and organizational assets to improve performance and protect against risk.

To participate in this White Paper opportunity, please contact: 

LaShawn Fugate
lashawn@infotoday.com   
859-361-0667 

Stephen Faig 
sfaig@infotoday.com 
973-224-2930 
 
Adam Shepherd 
ashepherd@dbta.com
908-795-3705 

Intelligent Search

Enhancing Office 365

Text Analytics

KM for Customer Experience and Support

Enterprise Content Management [March/April 2018]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Manchester Grand Hyatt San Diego, San Diego, CA
Aug 20, 2018 - Aug 23, 2018
Walter E. Washington Convention Center, 801 Mt. Vernon Place, NW, Washington, DC
Aug 28, 2018 - Aug 28, 2018
JW Marriott, Washington, DC
Nov 05, 2018 - Nov 06, 2018
JW Marriott, Washington, DC
Nov 06, 2018 - Nov 08, 2018
JW Marriott, Washington, DC
Nov 06, 2018 - Nov 08, 2018

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