Join your peers at KMWorld 2018 in Washington DC. Save $200 off your KMWorld Pass with Early Bird pricing.

 

Tuesday, September 20, 2016

We're Hacking KM in Washington, DC. This year's theme will have everyone looking at novel ways to support knowledge sharing and organizational culture. Join us and share your experience and techniques for hacking knowledge sharing and innovation in your organization.

Register Today for Early Bird Savings!

  Table of Contents
Breaking News Inside KMWorld
  • KMWorld Trend-Setting Products of 2016
    Designated as the KMWorld Trend-Setting Products of 2016, the offerings listed here hold the promise for the marketplace—even if the marketplace has not yet realized it.
KM In Practice
Quote of the Week
The greatest obstacle to discovery is not ignorance—it is the illusion of knowledge.  —  Daniel J. Boorstin
  Breaking News

Microsoft Announces New Usage Reports for SharePoint Online, OneDrive for Business and Exchange Online

Reports provide greater insight into how individuals are using Office 365 so that problems and areas in which users need more training can be identified

Microsoft is rolling out new usage reports for SharePoint Online, OneDrive for Business and Exchange Online that provide additional insights about how end users are using and adopting Office 365. The new...

Continue Here: http://www.kmworld.com/Articles/News/News/Microsoft-Announces-New-Usage-Reports-for-SharePoint-Online-OneDrive-for-Business-and-Exchange-Online-113526.aspx

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Box and Google Partner to Advance Work in the Cloud

Initiatives will include Box integrations with Google Docs and Google Springboard

Box and Google have announced plans to collaborate on several initiatives to advance work in the cloud, including new integrations between Box, Google Docs, and...

Continue Here: http://www.kmworld.com/Articles/News/News/Box-and-Google-Partner-to-Advance-Work-in-the-Cloud-113509.aspx

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Coveo and Sitecore Introduce Coveo for Sitecore Enterprise Cloud Edition

Aimed at helping Sitecore customers and partners offer richer and more personal experiences for all Sitecore websites, including Sitecore Commerce

Coveo, a provider of search technologies, and Sitecore, a provider of experience management software, are jointly announcing new capabilities to improve and personalize digital customer experiences on...

Continue Here: http://www.kmworld.com/Articles/News/News/Coveo-and-Sitecore-Introduce-Coveo-for-Sitecore-Enterprise-Cloud-Edition-113591.aspx

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  Inside KMWorld

KMWorld Trend-Setting Products of 2016

Designated as the KMWorld Trend-Setting Products of 2016, the offerings listed here hold the promise for the marketplace—even if the marketplace has not yet realized it.

Movie director director Frank Capra is said to have given this advice to aspiring filmmakers: “Don’t follow trends, start them!”

Each year we look for software products that break new territory in...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/KMWorld-Trend-Setting-Products-of-2016-113140.aspx

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  KM In Practice

Finland teams with IBM to enhance healthcare and innovation

Potentially globally groundbreaking research with Watson cognitive computing.

The Finnish Funding Agency for Innovation (Tekes) is teaming with IBM so Finland can use Watson cognitive computing to help improve its citizens’ health. The...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Finland-teams-with-IBM-to-enhance-healthcare-and-innovation-113594.aspx

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Knowledge, Knowledge Everywhere: 10 Places to Be Sure to Use Knowledge Management

Knowledge management (KM) offers a wealth of reliable information on a variety of topics. But if the knowledge you need isn't right at your fingertips, right in the moment, then KM can become yet another application to toggle to in the midst of your other activities. To maximize the value of KM, whether using it on-premises or in the cloud, be sure you've set it up to work alongside these other critical customer service applications, so that you can reap the greatest benefit.

To read more of this Best Practices in Cloud-Based KM and Information Management White Paper article, Click Here.

KMWorld Web Events
Coming October 09, 2018
AI 101: Making ordinary business operations extraordinary
Just 15% of enterprises are using Artificial Intelligence (AI) right now.* How come? For many organizations, AI still seems untouchable, conjuring up images of complex sci-fi scenarios. But, in reality, it is surprisingly straightforward to implement and to use in day-to-day business operations.

Coming October 30, 2018
How Knowledge Management Can Improve Customer Experience
The importance of customer experience can't be overstated. It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in October 2018***
Best  Practices in Cognitive Computing 

A new era of cognitive computing is unfolding and its impact is already being felt across industries, from preventative maintenance at manufacturing plants and patient diagnosis at hospitals, to the rise of sophisticated chatbots ready to assist us across the connected world. The goal of cognitive computing is straightforward: to simulate human thought processes in a computerized model. However, building, refining and reaping business value from cognitive computing systems and applications is another story.

This KMWorld White Paper will educate its readers about the latest technology developments and success factors in cognitive computing today.

To participate in this White Paper opportunity, please contact: 

LaShawn Fugate
lashawn@infotoday.com   
859-361-0667 

Stephen Faig 
sfaig@infotoday.com 
973-224-2930 
 
Adam Shepherd 
ashepherd@dbta.com
908-795-3705 

Cloud-Based KM and Information Management

Intelligent Search

Enhancing Office 365

Text Analytics

KM for Customer Experience and Support

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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Nov 06, 2018 - Nov 08, 2018
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