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Tuesday, September 13, 2016

SharePoint Symposium November 16-17 Washington, DC

Evaluating Where, When, and How to Use it in the Enterprise This year finds SharePoint undergoing major changes, with the arrival of SharePoint 2016 on-premise and Microsoft’s rapid innovation on the Office 365 platform. Whether you've committed to on-premise, cloud, or hybrid, the choices facing you as an enterprise business or IT leader have never been more critical.

Join us for fast-paced sessions led by industry experts and experienced customers. From leveraging new features in Office 365 to measuring and optimizing your existing SharePoint estate, all the conference sessions will draw from real-life experience and best practices from leading practitioners.

Register today

  Table of Contents
Breaking News Inside KMWorld
  • Measure for measure: assessing performance
    The broad sweep of performance measurement encompasses everything from individual product performance to the success of marketing campaigns and overall corporate achievement. The key is identifying the right measures and knowing what to do with the results.
KM In Practice
Quote of the Week
All great truths begin as blasphemies. — George Bernard Shaw
  Breaking News

OpenText Inks Agreement to Acquire Dell EMC's Enterprise Content Division for $1.62 Billion

Under the terms of the agreement, the software, associated services, and employees of ECD will be integrated into OpenText

OpenText Corporation has announced plans to acquire Dell EMC's Enterprise Content Division (ECD) for $1.62 billion. ECD offers a suite of enterprise content management solutions with deep industry focus,...

Continue Here: http://www.kmworld.com/Articles/News/News/OpenText-Inks-Agreement-to-Acquire-Dell-EMCs-Enterprise-Content-Division-for-%241.62-Billion-113485.aspx

Return to Contents


Datawatch Releases Enhanced Version of its Self-Service Data Prep Platform

Datawatch 13.5 gives users more power over mining their data from any source, faster and more creatively to process analytically

Datawatch Corporation unveiled an enhanced version of its self-service data preparation solution, making the platform faster and more intuitive.

Datawatch Monarch 13.5 empowers business users and data analysts to overcome...

Continue Here: http://www.kmworld.com/Articles/News/News/Datawatch-Releases-Enhanced-Version-of-its-Self-Service-Data-Prep-Platform-113441.aspx

Return to Contents


Nuxeo Adds $20 Million Investment from Goldman Sachs to Advance Enterprise Content Management

Investment will be used to drive technology advancements and expand sales and marketing capacity for the ECM platform

Goldman Sachs has made a $20 million investment in Nuxeo, a developer of an enterprise content management (ECM) platform which to help organizations manage complex digital content at massive scale....

Continue Here: http://www.kmworld.com/Articles/News/News/Nuxeo-Adds-%2420-Million-Investment-from-Goldman-Sachs-to-Advance-Enterprise-Content-Management-113436.aspx

Return to Contents


  Inside KMWorld

Measure for measure: assessing performance

The broad sweep of performance measurement encompasses everything from individual product performance to the success of marketing campaigns and overall corporate achievement. The key is identifying the right measures and knowing what to do with the results.

The broad sweep of performance measurement encompasses everything from individual product performance to the success of marketing campaigns and overall corporate achievement. The key is identifying the right measures and knowing...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Measure-for-measure-assessing-performance-113138.aspx

Return to Contents


  KM In Practice

Swift’s legal team automates operations

Company implements solutions to handle what has been a largely manual process of managing legal holds and employee movements.

Swift Transportation has chosen e-discovery software as part of an initiative by its legal department to streamline and automate its processes. The company is implementing Exterro solutions...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Swifts-legal-team-automates-operations-113484.aspx

Return to Contents


The Value of KM Across an Enterprise

The world of knowledge management (KM) is changing. Successful organizations no longer use intranets or shared folders to communicate between departments and with clients. The new age of knowledge management integrates silos of information and provides employees with the tools necessary to provide customers with relevant, timely information, thereby improving customer satisfaction and increasing the productivity of each employee…

To read more of this Best Practices in Knowledge Management White Paper article, Click Here.

KMWorld Web Events
Coming March 14, 2017
Increasing Productivity with Collaboration
Information abhors a vacuum. It only benefits you when it can be easily shared and communicated among others. The degree to which you can apply tools and policies that enhance collaborative knowledge sharing will be the decade's greatest advancement.

Coming April 18, 2017
Mastering BPM and Case Management
BPM and workflow served us well for quite a long time. But everything changes, and evolves. Collaboration and process improvement remains as important as ever. Case management, for example, is becoming the latest growth area for software developers looking to create new vistas for true collaboration platforms—not merely simple business processes.

Coming May 23, 2017
Taking Information Governance to the Next Level
Controlling information access and distribution will be a critical matter as the mobile workforce increases in size and stature. The global nature of business also complicates the matter. And a hotly increasing amount of litigation demands extra scrutiny over how you and your employees care for information. But information is a difficult thing to manage and control.

Coming June 20, 2017
Best Practices in Enterprise Video and Digital Asset Management
The world has changed from "document-centric" to "everything-centric." The value in video, sound, even still photographs has gradually become more obvious—and important—to business managers worldwide. As a result, subjects such as storage requirements, format adapters, viewing tools have also grown in concern. It's no longer a paper moon...

Coming July 25, 2017
Leveraging Text Analytics in Your Organization
Determining what content really contains is a critical skill for 2017 information man-agers. Text analytics will be a new frontier for just about everybody. The ability to ana-lyze, examine, cull out the garbage and discover the gems is the new effort at work in the document management business.

Coming August 22, 2017
Best Practices in Intelligent Search and Discovery
Intelligent search can provide you with unique business advantages over your rivals. It can drive effective customer self-service, provide your customer support teams with necessary and timely insights, and unlock important information necessary to drive innovation in your enterprise. Join us for a roundtable webinar on the best practices in intelligent search and discovery.

Coming September 19, 2017
Game Changing Breakthroughs in Knowledge Management
Knowledge management has taken its share of hits, but there is a renewed enthusiasm for reaching for the value in corporate knowledge, both tacit (in the minds) and explicit (written down.) New technologies, such as text analytics, and new policy efforts are truly changing the game for KM.

Coming October 24, 2017
Enabling Success with Customer Experience Management
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's BEST opportunity to convert him or her to a loyal customer.

Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in April 2017***
Best Practices in Customer Experience

Customer Experience. We think one of the vast challenges for businesses seeking a competitive edge is how they treat their customers. And it is as much a "philosophy" as a business issue. So learning from the leaders in customer experience should be revealing and guiding. Are you a leader in this critical aspect of business ?

What will be the next "have-to" trend? Share your strategies and go-to-market approaches.

You can participate in this White Paper opportunity by contacting:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

------------------

***Coming in April 2017***
Best Practices in Knowledge Management for Financial Services

In Financial Services Information is Imperative. There are special challenges facing the financial and banking community:

* Changing terms and regulations
* Providing support for customers and staff
* Implementing the highest level of security to keep customers safe

Solutions for customer relationship management, business process management, reporting and knowledge management must communicate with each other.

The next KMWorld White Paper: "Best Practices in Knowledge Management for Financial Services " will address this complex landscape. If you have a way to address it, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

 

 

E-Discovery [January 2017]

BPM and Case Management [January 2017]

Knowledge Management [November/December 2016]

Cognitive Computing [October 2016]

Information Governance [September 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
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Mar 06, 2017 - Mar 09, 2017
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Mar 14, 2017 - Mar 16, 2017
Ronald Reagan Building, Washington, DC
Mar 22, 2017 - Mar 22, 2017
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Mar 27, 2017 - Mar 29, 2017
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Jun 05, 2017 - Jun 07, 2017

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