Get the early bird discount when you register now for KMWorld 2017 in Washington DC
Tuesday, August 23, 2016

ARMA LIVE 2016 September 25-27 San Antonio, Texas

ARMA Live! Conference 2016 is the premier event for records managers and information governance professionals. No matter where you’re at in your career, we have education to offer at the core, management and/or strategic levels, plus an expo hall with more than 100 exhibitors showcasing the hottest trends and products in the industry.

Don’t miss this opportunity to network with colleagues in the industry. See you in San Antonio! www.arma.org/conference

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
Education is the ability to listen to almost anything without losing your temper or your self-confidence.  — Robert Frost
  Breaking News

Magnitude Software Acquires Simba Technologies

Acquisition supports connectivity to heterogeneous applications, traditional, and big data sources

Magnitude Software, a provider of enterprise information management software, has acquired Simba Technologies Inc., a provider of cross-platform standards-based data access solutions for relational, multi-dimensional, and non-relational...

Continue Here: http://www.kmworld.com/Articles/News/News/Magnitude-Software-Acquires-Simba-Technologies-112979.aspx

Return to Contents


Nuance Unveils New Dragon for Windows and Mac OS X Releases

With Deep Learning technology at the core of its speech engine, Dragon solutions provide improved speech recognition

Nuance Communications, Inc., a provider of voice and language solutions for businesses and consumers, has introduced a new suite of Dragon professional productivity solutions for PCs and Macs that leverage...

Continue Here: http://www.kmworld.com/Articles/News/News/Nuance-Unveils-New-Dragon-for-Windows-and-Mac-OS-X-Releases-112971.aspx

Return to Contents


dtSearch Engine Adds Universal Windows Platform Beta to List of SDK Platforms

dtSearch Engine offers search across terabytes of data with over 25 search options

dtSearch,  provider of enterprise and developer text retrieval software and document filters, has introduced new x86 and x64 versions of its core developer product, the dtSearch Engine, for Microsoft’s...

Continue Here: http://www.kmworld.com/Articles/News/News/dtSearch-Engine-Adds-Universal-Windows-Platform-Beta-to-List-of-SDK-Platforms-112973.aspx

Return to Contents


  Inside KMWorld

Mobile and multichannel solutions help businesses succeed

As brands, hotels, goods manufacturers and others increase their outreach via mobile and multichannel messaging, advertising and sales, knowledge management is an increasingly important element of those strategies. One of the...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Mobile-and-multichannel-solutions-help-businesses-succeed-110595.aspx

Return to Contents


  KM In Practice

Housing authority moves to the cloud so clients can access data 24/7

Solution allows staff members to take their office to the field since they no longer need to complete physical paperwork. Employees can work more efficiently and community members receive services easier and faster.

The Lucas Metropolitan Housing Authority (LMHA), based in Toledo, Ohio, decided to move its IT operations into the cloud, rather than replace its aging hardware infrastructure. The organization, whose...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Housing-authority-moves-to-the-cloud-so-clients-can-access-data-24-7-113036.aspx

Return to Contents


Cognitive/AI-Powered Customer Service: Use-Cases and Real-World Examples

Cognitive/AI technologies for customer engagement are white hot. No wonder professionals, who had removed AI from their resumes, are scrambling to add it back in! As a pioneer in cognitive/AI solutions for customer service and engagement, eGain has not only developed cutting-edge technology but also proven use-cases and best practices over the last two decades. In this article, we discuss four use-cases that have already enabled blue-chip companies to transform—not just improve—customer service and engagement…

To read more of this Best Practices in Cognitive Computing White Paper article, Click Here.

KMWorld Web Events
Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2017***

Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. 

To participate in this White Paper opportunity, contact:

LaShawn Fugate
lashawn@infotoday.com   
(859) 278-2223 x 104 

Mobile Workforce [September/October 2017]

Cognitive Computing [September/October 2017]

Information Governance [September/October 2017]

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
JW Marriott Washington DC
Nov 06, 2017 - Nov 07, 2017
JW Marriott, Washington, DC
Nov 06, 2017 - Nov 09, 2017
JW Marriott Washington, DC
Nov 07, 2017 - Nov 09, 2017
JW Marriott Washington, DC
Nov 08, 2017 - Nov 09, 2017
JW Marriott, Washington, DC
Nov 08, 2017 - Nov 09, 2017

Search KMWorld

Connect