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Tuesday, August 23, 2016

ARMA LIVE 2016 September 25-27 San Antonio, Texas

ARMA Live! Conference 2016 is the premier event for records managers and information governance professionals. No matter where you’re at in your career, we have education to offer at the core, management and/or strategic levels, plus an expo hall with more than 100 exhibitors showcasing the hottest trends and products in the industry.

Don’t miss this opportunity to network with colleagues in the industry. See you in San Antonio! www.arma.org/conference

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
I would not give a fig for the simplicity this side of complexity, but I would give my life for the simplicity on the other side of complexity. Oliver Wendell Holmes — Oliver Wendell Holmes
  Breaking News

Magnitude Software Acquires Simba Technologies

Acquisition supports connectivity to heterogeneous applications, traditional, and big data sources

Magnitude Software, a provider of enterprise information management software, has acquired Simba Technologies Inc., a provider of cross-platform standards-based data access solutions for relational, multi-dimensional, and non-relational...

Continue Here: http://www.kmworld.com/Articles/News/News/Magnitude-Software-Acquires-Simba-Technologies-112979.aspx

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Nuance Unveils New Dragon for Windows and Mac OS X Releases

With Deep Learning technology at the core of its speech engine, Dragon solutions provide improved speech recognition

Nuance Communications, Inc., a provider of voice and language solutions for businesses and consumers, has introduced a new suite of Dragon professional productivity solutions for PCs and Macs that leverage...

Continue Here: http://www.kmworld.com/Articles/News/News/Nuance-Unveils-New-Dragon-for-Windows-and-Mac-OS-X-Releases-112971.aspx

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dtSearch Engine Adds Universal Windows Platform Beta to List of SDK Platforms

dtSearch Engine offers search across terabytes of data with over 25 search options

dtSearch,  provider of enterprise and developer text retrieval software and document filters, has introduced new x86 and x64 versions of its core developer product, the dtSearch Engine, for Microsoft’s...

Continue Here: http://www.kmworld.com/Articles/News/News/dtSearch-Engine-Adds-Universal-Windows-Platform-Beta-to-List-of-SDK-Platforms-112973.aspx

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  Inside KMWorld

Mobile and multichannel solutions help businesses succeed

As brands, hotels, goods manufacturers and others increase their outreach via mobile and multichannel messaging, advertising and sales, knowledge management is an increasingly important element of those strategies. One of the...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Mobile-and-multichannel-solutions-help-businesses-succeed-110595.aspx

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  KM In Practice

Housing authority moves to the cloud so clients can access data 24/7

Solution allows staff members to take their office to the field since they no longer need to complete physical paperwork. Employees can work more efficiently and community members receive services easier and faster.

The Lucas Metropolitan Housing Authority (LMHA), based in Toledo, Ohio, decided to move its IT operations into the cloud, rather than replace its aging hardware infrastructure. The organization, whose...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Housing-authority-moves-to-the-cloud-so-clients-can-access-data-24-7-113036.aspx

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Six Best Practices for Enhancing Customer and Employee Experience with Knowledge Management

Today, nearly every organization professes its commitment to delivering outstanding customer experiences. But achieving that goal can be very difficult, especially since customers use so many different channels and devices. As the hub for customer interactions, contact centers often feel the brunt of this challenge and are expected to continually improve the quality and efficiency of service interactions…

To read more of this Best Practices in KM for Customer Experience White Paper article, Click Here.

KMWorld Web Events
Coming May 23, 2017
Taking Information Governance to the Next Level
Controlling information access and distribution will be a critical matter as the mobile workforce increases in size and stature. The global nature of business also complicates the matter. And a hotly increasing amount of litigation demands extra scrutiny over how you and your employees care for information. But information is a difficult thing to manage and control.

Coming June 20, 2017
Best Practices in Enterprise Video and Digital Asset Management
The world has changed from "document-centric" to "everything-centric." The value in video, sound, even still photographs has gradually become more obvious—and important—to business managers worldwide. As a result, subjects such as storage requirements, format adapters, viewing tools have also grown in concern. It's no longer a paper moon...

Coming July 25, 2017
Leveraging Text Analytics in Your Organization
Determining what content really contains is a critical skill for 2017 information man-agers. Text analytics will be a new frontier for just about everybody. The ability to ana-lyze, examine, cull out the garbage and discover the gems is the new effort at work in the document management business.

Coming August 22, 2017
Best Practices in Intelligent Search and Discovery
Intelligent search can provide you with unique business advantages over your rivals. It can drive effective customer self-service, provide your customer support teams with necessary and timely insights, and unlock important information necessary to drive innovation in your enterprise. Join us for a roundtable webinar on the best practices in intelligent search and discovery.

Coming September 19, 2017
Game Changing Breakthroughs in Knowledge Management
Knowledge management has taken its share of hits, but there is a renewed enthusiasm for reaching for the value in corporate knowledge, both tacit (in the minds) and explicit (written down.) New technologies, such as text analytics, and new policy efforts are truly changing the game for KM.

Coming October 24, 2017
Enabling Success with Customer Experience Management
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's BEST opportunity to convert him or her to a loyal customer.

Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in June 2017***

Best Practices in Enhancing SharePoint

THE MANY DIMENSIONS OF SHAREPOINT

Bruce Springsteen said, "Music is what makes us not be stupid." Trying not to overstretch the metaphor, but there's a correlation to SharePoint in there, too.

The thing about SharePoint is that it is everything at the same time. And sometimes nothing at the same time. The platform is not as complete as you'd hope it to be. There's great variety and complexity in deploying SharePoint as a critical business element. And it ain't easy.

If you think you play a role in this great task, then get involved with your story and position in this market, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

KM for Financial Services [April 2017]

KM for Customer Experience [April 2017]

E-Discovery [January 2017]

BPM and Case Management [January 2017]

Knowledge Management [November/December 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
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May 08, 2017 - May 10, 2017
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Jun 05, 2017 - Jun 07, 2017
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Jun 12, 2017 - Jun 13, 2017
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Jun 12, 2017 - Jun 15, 2017

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