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Tuesday, August 09, 2016

2016 KMWorld Awards Submit your Nominations Today

Designed to celebrate success stories of knowledge management, the 2016 KMWorld Awards will be presented at the KMWorld Conference, November 14-17.

The KM Promise Award recipient will have provided innovative technology that breaks through the hype to help customers gain insights, collaborate and compete in a mobile and global business environment.

The KM Reality Award: To be considered for the Reality Award, the knowledge management program must be in place for at least one year, receive support from senior management, and have defined metrics to evaluate the initiative and its impact on organizational goals.

The KMWorld Awards nominations deadline is August 26.

Submit your nomination now.

  Table of Contents
Breaking News Inside KMWorld KM In Practice
  • Macy’s in-store mobile companion
    "Macy's On Call" answers store navigation details provided by department, brand and product category, and offers insight into the in-store services available at each test location.
Quote of the Week
The more original a discovery, the more obvious it seems afterwards.  — Arthur Koestler
  Breaking News

Semantria Text Analytics Platform Now Available on Microsoft Azure

Lexalytics' SaaS text and sentiment analytics platform on Azure expands the options available to enterprise customers.

Lexalytics, a provider of cloud and on-premises text analytics solutions, has announced that Semantria, the company’s software-as-a-service, cloud-based text and sentiment analytics platform, is now available on the...

Continue Here: http://www.kmworld.com/Articles/News/News/Semantria-Text-Analytics-Platform-Now-Available-on-Microsoft-Azure-112741.aspx

Return to Contents


Salesforce to Buy Quip for $582 Million

Acquisition will enable business productivity and collaboration software vendor Quip to expand more quickly

Salesforce.com, Inc. has agreed to buy Quip, a provider of a business productivity software suite for web and mobile that enables people to collaborate on creation and editing...

Continue Here: http://www.kmworld.com/Articles/News/News/Salesforce-to-Buy-Quip-for-%24582-Million-112764.aspx

Return to Contents


Microsoft Previews Modern SharePoint Online Lists

Will include integration with Microsoft Flow and PowerApps.

Microsoft is rolling out its “modern” SharePoint lists to SharePoint Online, along with “one-click” integration of PowerApps and Microsoft Flow.

The update is part of a new cloud-first, mobile-first 

Continue Here: http://www.kmworld.com/Articles/News/News/Microsoft-Previews-Modern-SharePoint-Online-Lists-112788.aspx

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  Inside KMWorld

Multiple trends in e-discovery intensify use of technology

The market for e-discovery technology and services will grow at a rate of approximately 12 percent per year from 2013 to 2018, according to Gartner.

The market for e-discovery technology and services will grow at a rate of approximately 12 percent per year from 2013 to 2018, according to Gartner. Among the drivers for...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Multiple-trends-in-e-discovery-intensify-use-of-technology-111936.aspx

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  KM In Practice

Macy’s in-store mobile companion

"Macy's On Call" answers store navigation details provided by department, brand and product category, and offers insight into the in-store services available at each test location.

Macy’s is piloting a mobile web tool called “Macy’s On Call” that enables customers to interact with an AI-powered platform via their mobile devices.

The web tool is powered by...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Macys-in-store-mobile-companion-112708.aspx

Return to Contents


What to Expect When You’re Expecting Text Analytics: A Checklist

These days, most organizations realize there is plenty of hidden value in the unstructured data they handle every day. But there is still a fair amount of unfamiliarity around what text analytics is all about, and integrating this technology as part of an existing workflow is often approached without looking at the entire picture…

To read more of this Best Practices in Text Analytics White Paper article, Click Here.

KMWorld Web Events
Coming June 27, 2017
How to Succeed with Cloud-Based Knowledge Management
The success of any organization depends on the knowledge necessary to create new opportunities and improve performance. The cloud has opened up new possibilities for knowledge management, from increased speed and accessibility, to lower storage costs and on-demand scalability.

Coming July 25, 2017
Leveraging Text Analytics in Your Organization
Determining what content really contains is a critical skill for 2017 information man-agers. Text analytics will be a new frontier for just about everybody. The ability to ana-lyze, examine, cull out the garbage and discover the gems is the new effort at work in the document management business.

Coming August 22, 2017
Best Practices in Cognitive Search
Intelligent search can provide you with unique business advantages over your rivals. It can drive effective customer self-service, provide your customer support teams with necessary and timely insights, and unlock important information necessary to drive innovation in your enterprise. Join us for a roundtable webinar on the best practices in intelligent search and discovery.

Coming September 19, 2017
Game Changing Breakthroughs in Knowledge Management
Knowledge management has taken its share of hits, but there is a renewed enthusiasm for reaching for the value in corporate knowledge, both tacit (in the minds) and explicit (written down.) New technologies, such as text analytics, and new policy efforts are truly changing the game for KM.

Coming October 24, 2017
Enabling Success with Customer Experience Management
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's BEST opportunity to convert him or her to a loyal customer.

Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in September/October 2016***

Best Practices in Information Governance

Information is by nature non-governable.

But people are. Whether you use automation or policies or both— the way people USE information can be controlled. There are plenty of solutions available to help you. If you have compliance, regulatory or legal-risk issues—and that describes everyone—there is an answer for your information governance quandary.

This KMWorld White Paper will look for the BEST solutions in managing and leveraging business and organizational assets to improve performance and protect against risk.

To participate in this White Paper opportunity, contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

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***Coming in September/October 2016***

Best Practices in Cognitive Computing

Cognitive computing is not science fiction. From chatbots to self-driving cars, the market is evolving, and it’s on track to disrupt our everyday lives.

At the most basic level, a cognitive information system needs to be capable of extracting relevant information from big and diverse data sets to make intelligence decisions. Of course, that is easier said than done.

Share how your company is providing the resources that are paving the way forward in this exciting movement by participating in this White Paper opportunity.


Contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

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***Coming in September/October 2016***

Best Practices for the Mobile Workforce

It's hard to imagine a larger effect than the social and mobile workforce has had on the everyday activity on knowledge workers.

The ability to take work home (or work from home entirely) and conduct business through social media-driven interaction has changed the entire landscape.

But it has also changed businesses, as organizations try to cope with a world in which employees walk off the grounds with critical corporate information on their handhelds, and where communication and collaboration don’t necessarily happen by walking to the office next door.

To participate in this White Paper opportunity, contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

Text Analytics [May 2017]

KM for Financial Services [April 2017]

KM for Customer Experience [April 2017]

E-Discovery [January 2017]

BPM and Case Management [January 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Wyndham Boston Beacon Hill, Boston, MA
Aug 09, 2017 - Aug 10, 2017
Manchester Grand Hyatt San Diego, San Diego, CA
Aug 21, 2017 - Aug 24, 2017
Portland Art Museum, Mark Building, Portland, OR
Sep 12, 2017 - Sep 14, 2017
JW Marriott, Washington, DC
Nov 06, 2017 - Nov 09, 2017

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