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Tuesday, June 28, 2016

2016 KMWorld Awards Submit your Nominations Today

KMWorld magazine is proud to sponsor the 2016 KMWorld Awards, which will be presented at the KMWorld Conference, November 14-17.

The KM Promise Award is given to a company that implements and integrates knowledge management practices into business processes and works with clients to ensure they reach their goals. 

The KM Reality Award recipient will have demonstrated leadership in the implementation of knowledge management practices and processes, realizing measurable business benefits.

Submit your nomination for these prestigious awards today!

  Table of Contents
Breaking News KM In Practice The Future of the Future
Quote of the Week
Education is the ability to listen to almost anything without losing your temper or your self-confidence.  — Robert Frost
  Breaking News

OpenText Acquires Customer Communications Management Assets from HP

Acquisition of HP Exstream, HP Output Management, HP TeleForm, and HP LiquidOffice expands OpenText's CCM portfolio

OpenText Corporation, provider of enterprise information management solutions, is entering into a definitive agreement to acquire the customer communications management (CCM) assets from HP Inc., including HP...

Continue Here: http://www.kmworld.com/Articles/News/News/OpenText-Acquires-Customer-Communications-Management-Assets-from-HP-111929.aspx

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ECM Vendor Nuxeo Adds Persistence Engine for MarkLogic NoSQL Database

Nuxeo adds MarkLogic NoSQL database integration to run mission-critical, high-performance enterprise apps

Nuxeo, which provides a platform for managing digital content at scale, and MarkLogic, a provider of an enterprise NoSQL database platform, have announced that the Nuxeo Platform now supports...

Continue Here: http://www.kmworld.com/Articles/News/News/ECM-Vendor-Nuxeo-Adds-Persistence-Engine-for-MarkLogic-NoSQL-Database-111821.aspx

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Digital Reasoning Strengthens its Cognitive Computing Platform

Synthesys 4 introduces advanced analytics enhancements across mutliple text, audio, and image channels

Digital Reasoning, a cognitive computing technology business, is releasing Synthesys 4, the latest version of its cognitive computing platform which includes extensive new capabilities.

Synthesys 4 delivers its analysis in...

Continue Here: http://www.kmworld.com/Articles/News/News/Digital-Reasoning-Strengthens-its-Cognitive-Computing-Platform-111935.aspx

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  KM In Practice

Real-time analysis for European football clubs and players

"What's exciting and unique about this partnership is that the feelings of sports fans—especially football ones—are rife with colloquialisms and therefore a challenge for most text analytics platforms...."

Brandtix, a London-based sports technology organization that provides real-time player indexing, has partnered with a text analytics company to enable sport businesses to better understand the feelings of fans.

Brandtix...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Real-time-analysis-for-European-football-clubs-and-players-111946.aspx

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  The Future of the Future

Workforce of the future update

Folks from all walks of life have decided to live and work in an untethered, "free range" world.

It’s 2009. I’m in a parking lot in Winchester, Virginia, with Ed Helvey: writer, speaker, audio engineer, producer, book publisher and freelancer-at-large. He’s just finished selling off enough books, audio equipment,...

Continue Here: http://www.kmworld.com/Articles/Column/The-Future-of-the-Future/Workforce-of--the-future-update-111298.aspx

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Cognitive/AI-Powered Customer Service: Use-Cases and Real-World Examples

Cognitive/AI technologies for customer engagement are white hot. No wonder professionals, who had removed AI from their resumes, are scrambling to add it back in! As a pioneer in cognitive/AI solutions for customer service and engagement, eGain has not only developed cutting-edge technology but also proven use-cases and best practices over the last two decades. In this article, we discuss four use-cases that have already enabled blue-chip companies to transform—not just improve—customer service and engagement…

To read more of this Best Practices in Cognitive Computing White Paper article, Click Here.

KMWorld Web Events
Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2017***

Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. 

To participate in this White Paper opportunity, contact:

LaShawn Fugate
lashawn@infotoday.com   
(859) 278-2223 x 104 

Mobile Workforce [September/October 2017]

Cognitive Computing [September/October 2017]

Information Governance [September/October 2017]

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
JW Marriott, Washington, DC
Nov 06, 2017 - Nov 09, 2017
JW Marriott Washington DC
Nov 06, 2017 - Nov 07, 2017
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Nov 07, 2017 - Nov 09, 2017
JW Marriott Washington, DC
Nov 08, 2017 - Nov 09, 2017
JW Marriott, Washington, DC
Nov 08, 2017 - Nov 09, 2017

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