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Tuesday, June 14, 2016

2016 KMWorld Awards Submit your Nominations Today

KMWorld magazine is proud to sponsor the 2016 KMWorld Awards, which will be presented at the KMWorld Conference, November 14-17.

The KM Promise Award is given to a company that implements and integrates knowledge management practices into business processes and works with clients to ensure they reach their goals. 

The KM Reality Award recipient will have demonstrated leadership in the implementation of knowledge management practices and processes, realizing measurable business benefits.

Submit your nomination for these prestigious awards today!

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
The greatest obstacle to discovery is not ignorance—it is the illusion of knowledge.  —  Daniel J. Boorstin
  Breaking News

BA Insight Collaborates with LexisNexis to Invigorate Legal Processes

The strategic partnership will give legal professionals a powerful tool to locate relevant information in real-time

BA Insight and LexisNexis Legal & Professional are forming an alliance that integrates both platforms to enhance legal research, drafting, and review processes.

The partnership will enable

Continue Here: http://www.kmworld.com/Articles/News/News/BA-Insight-Collaborates-with-LexisNexis-to-Invigorate-Legal-Processes-111600.aspx

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Verint Systems Releases Customer Engagement Portfolio on the Cloud

The company's entire portfolio, including customer analytics, engagement management, and workforce optimization solutions, are now available in the cloud

Verint Systems Inc. is releasing its Customer Engagement Optimization portfolio in cloud, on-premises, and hybrid models, addressing market demand for deployment flexibility.

As part of its plans to provide customers...

Continue Here: http://www.kmworld.com/Articles/News/News/Verint-Systems-Releases-Customer-Engagement-Portfolio-on-the-Cloud-111544.aspx

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Vitrium Adds Document Encryption for Microsoft Word, Excel, and PowerPoint Files to DRM Platform

The new add-in will allow document owners to protect and track files with Vitrium's document security and analytics solution

Vitrium Systems' document security solution, Protectedpdf, is expanding beyond PDF files with the upcoming release of a Microsoft Office add-in that will allow document owners to protect their...

Continue Here: http://www.kmworld.com/Articles/News/News/Vitrium-Adds-Document-Encryption-for-Microsoft-Word-Excel-and-PowerPoint-Files-to-DRM-Platform-111530.aspx

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  Inside KMWorld

Social media: a heterogeneous market with mixed messages

The vision of having employees more connected with each other and promoting knowledge sharing often conflicted with the straightforward need to complete work tasks.

The use of social media has become pervasive. According to the Pew Research Center, 90 percent of young adults use social media. Even for those older than 65, social...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Social-media-a-heterogeneous-market-with-mixed-messages-111295.aspx

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  KM In Practice

The goal: a more data-driven enterprise

Data analytics solution optimizes engineering processes and enhances customer loyalty.

To optimize engineering processes and enhance customer loyalty, Deutsche Lufthansa AG and Lufthansa Technik have implemented a business analytics and visualization solution.

Lufthansa chose the data analytics solution...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/The-goal-a-more-data-driven-enterprise-111663.aspx

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Knowledge, Knowledge Everywhere: 10 Places to Be Sure to Use Knowledge Management

Knowledge management (KM) offers a wealth of reliable information on a variety of topics. But if the knowledge you need isn't right at your fingertips, right in the moment, then KM can become yet another application to toggle to in the midst of your other activities. To maximize the value of KM, whether using it on-premises or in the cloud, be sure you've set it up to work alongside these other critical customer service applications, so that you can reap the greatest benefit.

To read more of this Best Practices in Cloud-Based KM and Information Management White Paper article, Click Here.

KMWorld Web Events
Coming October 09, 2018
AI 101: Making ordinary business operations extraordinary
Just 15% of enterprises are using Artificial Intelligence (AI) right now.* How come? For many organizations, AI still seems untouchable, conjuring up images of complex sci-fi scenarios. But, in reality, it is surprisingly straightforward to implement and to use in day-to-day business operations.

Coming October 30, 2018
How Knowledge Management Can Improve Customer Experience
The importance of customer experience can't be overstated. It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in October 2018***
Best  Practices in Cognitive Computing 

A new era of cognitive computing is unfolding and its impact is already being felt across industries, from preventative maintenance at manufacturing plants and patient diagnosis at hospitals, to the rise of sophisticated chatbots ready to assist us across the connected world. The goal of cognitive computing is straightforward: to simulate human thought processes in a computerized model. However, building, refining and reaping business value from cognitive computing systems and applications is another story.

This KMWorld White Paper will educate its readers about the latest technology developments and success factors in cognitive computing today.

To participate in this White Paper opportunity, please contact: 

LaShawn Fugate
lashawn@infotoday.com   
859-361-0667 

Stephen Faig 
sfaig@infotoday.com 
973-224-2930 
 
Adam Shepherd 
ashepherd@dbta.com
908-795-3705 

Cloud-Based KM and Information Management

Intelligent Search

Enhancing Office 365

Text Analytics

KM for Customer Experience and Support

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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