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Tuesday, May 03, 2016

The KMWorld Buyers' Guide offers you access to leading vendors offering real solutions to knowledge management dilemmas that will help users gain and maintain control of their enterprise environment.

This year's Buyers' Guide download includes the highly anticipated results of the 2015-16 survey on the State of KM. Find out where budgets are coming from, where the leadership is, and more.

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  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
The essence of knowledge is, having it, to apply it; not having it, to confess your ignorance.  — Confucius
  Breaking News

Datawatch Adds New Features to Self-Service Data Prep Solution

Monarch 13.3 enables business users to acquire, manipulate, and blend data

Datawatch Corporation has introduced Monarch 13.3, the latest edition of the company’s self-service data prep solution. According to the vendor, Monarch improves the speed of data access and data prep,...

Continue Here: http://www.kmworld.com/Articles/News/News/Datawatch-Adds-New-Features-to-Self-Service-Data-Prep-Solution-110697.aspx

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Verint Workforce Optimization Solutions Interoperable with EMC Cloud Storage

Provides Verint customers with a reliable solution for archiving media and metadata

Verint Systems has announced that its Workforce Optimization solutions have completed interoperability testing with EMC’s Elastic Cloud Storage (ECS) solution, which, the company says, will result in...

Continue Here: http://www.kmworld.com/Articles/News/News/Verint-Workforce-Optimization-Solutions-Interoperable-with-EMC-Cloud-Storage-110614.aspx

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MaritzCX Announces Predictive and Social Response Products to Manage the Customer Experience

New capabilities help businesses predict customer loyalty and glean social media insights for better outcomes

MaritzCX, a global customer experience (CX) software and services company, has introduced  early adopter programs for two new capabilities in its customer experience product offerings. To help businesses broaden...

Continue Here: http://www.kmworld.com/Articles/News/News/MaritzCX-Announces-Predictive-and-Social-Response-Products-to-Manage-the-Customer-Experience-110705.aspx

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  Inside KMWorld

Integration and usability raise the bar for BPM

Although business process management (BPM) systems initially functioned as a way to improve efficiency in various transactions, they are now central to digital transformation that includes seamless access to documents and...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Integration-and-usability-raise-the-bar-for-BPM-110584.aspx

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  KM In Practice

Expert diagnostic system helps speed forklift repairs

System allows technicians to have an online Web-based diagnostic tool.

Toyota Materials and Handling USA (TMHU), which has more than 500,000 forklifts in use in the United States and Canada, has implemented a customer online expert diagnostic system to...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Expert-diagnostic-system-helps-speed-forklift-repairs-110776.aspx

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Best Practices in Information Governance

Information Governance—as a discipline—has undergone a strange and wild ride over the past couple of years. Finally, we have moved past endless debates on definitions and usable frameworks, thanks to the efforts of the Information Governance Initiative (IGI) and other IG leaders and practitioners…

To read more of this Best Practices in Information Governance White Paper article, Click Here.

KMWorld Web Events
Coming October 24, 2017
Enabling Success with Customer Experience Management
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's BEST opportunity to convert him or her to a loyal customer.

Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2017***

Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. 

To participate in this White Paper opportunity, contact:

LaShawn Fugate
lashawn@infotoday.com   
(859) 278-2223 x 104 

Mobile Workforce [September/October 2017]

Cognitive Computing [September/October 2017]

Information Governance [September/October 2017]

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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Nov 06, 2017 - Nov 07, 2017
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Nov 06, 2017 - Nov 09, 2017
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Nov 07, 2017 - Nov 09, 2017
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