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Tuesday, February 02, 2016

Technical Knowledge Discovery: How Smart Engineering Organizations Leverage Their Expertise
Tuesday, February 16, 2016| 11:00 am PT, 2:00 pm ET

David Meza, Chief Knowledge Architect at NASA Johnson Space Center will share how his organization is dramatically accelerating engineering research times and enhancing engineering expertise. John Buchowski, Vice President Commercial Product Management for IHS Product Design will highlight best-in-class tools designed to give engineers, scientists and researchers a single point-of-access to internal technical knowledge.

Register now

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
Education is the ability to listen to almost anything without losing your temper or your self-confidence.  — Robert Frost
  Breaking News

Recommind Introduces Axcelerate Cloud to Improve Discovery for Legal Teams

Axcelerate Cloud incorporates efficiency scoring into legal discovery

Recommind, a provider of advanced analytics, is releasing Axcelerate Cloud to provide legal teams with better insights and more control in the discovery process.  “Over the years, a large...

Continue Here: http://www.kmworld.com/Articles/News/News/Recommind-Introduces-Axcelerate-Cloud-to-Improve-Discovery-for-Legal-Teams-108802.aspx

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Thomson Reuters Unveils E-Discovery Solution to Offer More Control to Legal Professionals

Dubbed eDiscovery Point, the new web-based e-discovery software solution is designed to enable clients to upload and process documents quickly

Thomson Reuters is unveiling a new solution that will give legal professionals more control of data from processing through production.

According to Eric Laughlin, managing director of legal managed services...

Continue Here: http://www.kmworld.com/Articles/News/News/Thomson-Reuters-Unveils-E-Discovery-Solution-to-Offer-More-Control-to-Legal-Professionals-108809.aspx

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TopQuadrant Upgrades Dashboarding Capabilities with Launch of Enhanced Platform

TopBraid Suite introduces new ways to track data governance metrics

TopQuadrant, an enterprise information management company, is releasing a new version of its platform with configurable dashboards that will allow all stakeholders to track progress of data governance initiatives.

TopBraid...

Continue Here: http://www.kmworld.com/Articles/News/News/TopQuadrant-Upgrades-Dashboarding-Capabilities-with-Launch-of-Enhanced-Platform-108716.aspx

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  Inside KMWorld

Legal applications of KM trend toward flexibility, simplicity

Knowledge management software solutions tailored to the legal profession are becoming more common and lawyers more receptive to them. In addition, e-discovery capabilities are moving out of the IT department and...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Legal-applications-of-KM-trend-toward-flexibility-simplicity-108671.aspx

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  KM In Practice

Muscogee Creek Nation transforms its healthcare referral process

Transition to a paperless, online digital content management system

The Muscogee (Creek) Nation in Oklahoma, through 56 government departments and agencies, administers to the needs of a population in excess of 77,000 scattered across 11 counties. One of...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Muscogee-Creek-Nation-transforms-its-healthcare-referral-process-108812.aspx

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Cognitive/AI-Powered Customer Service: Use-Cases and Real-World Examples

Cognitive/AI technologies for customer engagement are white hot. No wonder professionals, who had removed AI from their resumes, are scrambling to add it back in! As a pioneer in cognitive/AI solutions for customer service and engagement, eGain has not only developed cutting-edge technology but also proven use-cases and best practices over the last two decades. In this article, we discuss four use-cases that have already enabled blue-chip companies to transform—not just improve—customer service and engagement…

To read more of this Best Practices in Cognitive Computing White Paper article, Click Here.

KMWorld Web Events
Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2017***

Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. 

To participate in this White Paper opportunity, contact:

LaShawn Fugate
lashawn@infotoday.com   
(859) 278-2223 x 104 

Mobile Workforce [September/October 2017]

Cognitive Computing [September/October 2017]

Information Governance [September/October 2017]

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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