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Tuesday, January 12, 2016

Missed the KMWorld Conference in November?

Keynotes and session videos are available at the KMWorld video portal. View interviews with experts on knowledge management, content management, SharePoint, search, collaboration, and other enterprise solutions and applications.

You can also get access to all of our knowledge management videos including full presentations from thought leaders in the industry.

Among the topics: Complexity Informed Agility in Knowledge Management - a KMWorld 2015 keynote presentation. Our experts in agile and KM provide a lively discussion of the types of knowledge, key methods of transferring and sharing knowledge, and how these can lead to innovation. 

Click here for more information.

  Table of Contents
Breaking News Inside KMWorld KM In Practice ViewPoints
  • Three key insights from building enterprise search solutions
    Enterprise Search is not simply site search. There are a lot of differences, such as the relevance of search results. Users in the consumer search market have different needs than the enterprise search users. Therefore, the tools for measuring relevance of the enterprise search results presented to users should be different.
Quote of the Week
The greatest obstacle to discovery is not ignorance—it is the illusion of knowledge.  —  Daniel J. Boorstin
  Breaking News

Concept Searching Announces Availability of SharePoint Add-ins

conceptClassifier for SharePoint and conceptClassifier for Office 365 now offered as SharePoint Add-ins

Concept Searching, a provider of semantic metadata generation, auto-classification, and taxonomy management software, and developer of the Smart Content Framework, is making conceptClassifier for SharePoint and conceptClassifier for Office 365...

Continue Here: http://www.kmworld.com/Articles/News/News/Concept-Searching-Announces-Availability-of-SharePoint-Add-ins-108421.aspx

Return to Contents


MicroStrategy Releases Updated Version of its Platform

MicroStrategy 10.2 makes it easier to build apps and dashboards, offers faster deployment and improves governance

MicroStrategy is releasing an updated version of its analytics platform that will make it easier than ever to build apps and dashboards, offer speedy deployment, and improve governance.

“We are...

Continue Here: http://www.kmworld.com/Articles/News/News/MicroStrategy-Releases-Updated-Version-of-its-Platform-108424.aspx

Return to Contents


Real Vision Imaging Signs Deal with Scriptel

Scriptel's signature pads are now integrated with Real Vision Imaging's document imaging solutions

Scriptel Corporation  has integrated its signature pads with Real Vision Imaging’s (RVI) document imaging solutions.

Scriptel is a provider of electronic signature solutions and capacitive pen digitizing components, and its just-launched partner page provides...

Continue Here: http://www.kmworld.com/Articles/News/News/Real-Vision-Imaging-Signs-Deal-with-Scriptel-108422.aspx

Return to Contents


  Inside KMWorld

KM past and present:
The focus is on integration, scope and analytics

A Forrester analyst says four primary forces are driving change in the ECM market: transforming the customer experience, turning big data into business insights, embracing the mobile mind shift and accelerating digital business.

The trend toward integration of the different elements that comprise knowledge management has been ongoing, but seems to be coming to fruition in a more powerful way. Functions that formerly were...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/KM-past-and-present--The-focus-is-on-integration-scope-and-analytics-108251.aspx

Return to Contents


  KM In Practice

Active lifestyle brand seeks localization services to improve global customer experience

Able to translate personalized content across the globe, ensuring consistent, high-quality customer experience.

To streamline the localization of content in an efficient and cost-effective manner, Thule has partnered with Lionbridge to translate its multilingual websites to improve global customer experience....

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Active-lifestyle-brand-seeks-localization-services-to-improve-global-customer-experience-108464.aspx

Return to Contents


  ViewPoints

Three key insights from building enterprise search solutions

Enterprise Search is not simply site search. There are a lot of differences, such as the relevance of search results. Users in the consumer search market have different needs than the enterprise search users. Therefore, the tools for measuring relevance of the enterprise search results presented to users should be different.

Q: What are the key insights you gained while building enterprise search solutions?

A: There three main insights worth highlighting:

1. Enterprise Search is not simply site search. There are a...

Continue Here: http://www.kmworld.com/Articles/Editorial/ViewPoints/Three-key-insights-from-building-enterprise-search-solutions-108311.aspx

Return to Contents


Knowledge, Knowledge Everywhere: 10 Places to Be Sure to Use Knowledge Management

Knowledge management (KM) offers a wealth of reliable information on a variety of topics. But if the knowledge you need isn't right at your fingertips, right in the moment, then KM can become yet another application to toggle to in the midst of your other activities. To maximize the value of KM, whether using it on-premises or in the cloud, be sure you've set it up to work alongside these other critical customer service applications, so that you can reap the greatest benefit.

To read more of this Best Practices in Cloud-Based KM and Information Management White Paper article, Click Here.

KMWorld Web Events
Coming October 09, 2018
AI 101: Making ordinary business operations extraordinary
Just 15% of enterprises are using Artificial Intelligence (AI) right now.* How come? For many organizations, AI still seems untouchable, conjuring up images of complex sci-fi scenarios. But, in reality, it is surprisingly straightforward to implement and to use in day-to-day business operations.

Coming October 30, 2018
How Knowledge Management Can Improve Customer Experience
The importance of customer experience can't be overstated. It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in October 2018***
Best  Practices in Cognitive Computing 

A new era of cognitive computing is unfolding and its impact is already being felt across industries, from preventative maintenance at manufacturing plants and patient diagnosis at hospitals, to the rise of sophisticated chatbots ready to assist us across the connected world. The goal of cognitive computing is straightforward: to simulate human thought processes in a computerized model. However, building, refining and reaping business value from cognitive computing systems and applications is another story.

This KMWorld White Paper will educate its readers about the latest technology developments and success factors in cognitive computing today.

To participate in this White Paper opportunity, please contact: 

LaShawn Fugate
lashawn@infotoday.com   
859-361-0667 

Stephen Faig 
sfaig@infotoday.com 
973-224-2930 
 
Adam Shepherd 
ashepherd@dbta.com
908-795-3705 

Cloud-Based KM and Information Management

Intelligent Search

Enhancing Office 365

Text Analytics

KM for Customer Experience and Support

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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