SAVE THE DATE! KMWORLD 2019 in Washington DC NOVEMBER 5 - 7, 2019

 

Tuesday, January 12, 2016

Missed the KMWorld Conference in November?

Keynotes and session videos are available at the KMWorld video portal. View interviews with experts on knowledge management, content management, SharePoint, search, collaboration, and other enterprise solutions and applications.

You can also get access to all of our knowledge management videos including full presentations from thought leaders in the industry.

Among the topics: Complexity Informed Agility in Knowledge Management - a KMWorld 2015 keynote presentation. Our experts in agile and KM provide a lively discussion of the types of knowledge, key methods of transferring and sharing knowledge, and how these can lead to innovation. 

Click here for more information.

  Table of Contents
Breaking News Inside KMWorld KM In Practice ViewPoints
  • Three key insights from building enterprise search solutions
    Enterprise Search is not simply site search. There are a lot of differences, such as the relevance of search results. Users in the consumer search market have different needs than the enterprise search users. Therefore, the tools for measuring relevance of the enterprise search results presented to users should be different.
Quote of the Week
Knowledge rests not upon truth alone, but upon error also. — Carl Jung
  Breaking News

Concept Searching Announces Availability of SharePoint Add-ins

conceptClassifier for SharePoint and conceptClassifier for Office 365 now offered as SharePoint Add-ins

Concept Searching, a provider of semantic metadata generation, auto-classification, and taxonomy management software, and developer of the Smart Content Framework, is making conceptClassifier for SharePoint and conceptClassifier for Office 365...

Continue Here: http://www.kmworld.com/Articles/News/News/Concept-Searching-Announces-Availability-of-SharePoint-Add-ins-108421.aspx

Return to Contents


MicroStrategy Releases Updated Version of its Platform

MicroStrategy 10.2 makes it easier to build apps and dashboards, offers faster deployment and improves governance

MicroStrategy is releasing an updated version of its analytics platform that will make it easier than ever to build apps and dashboards, offer speedy deployment, and improve governance.

“We are...

Continue Here: http://www.kmworld.com/Articles/News/News/MicroStrategy-Releases-Updated-Version-of-its-Platform-108424.aspx

Return to Contents


Real Vision Imaging Signs Deal with Scriptel

Scriptel's signature pads are now integrated with Real Vision Imaging's document imaging solutions

Scriptel Corporation  has integrated its signature pads with Real Vision Imaging’s (RVI) document imaging solutions.

Scriptel is a provider of electronic signature solutions and capacitive pen digitizing components, and its just-launched partner page provides...

Continue Here: http://www.kmworld.com/Articles/News/News/Real-Vision-Imaging-Signs-Deal-with-Scriptel-108422.aspx

Return to Contents


  Inside KMWorld

KM past and present:
The focus is on integration, scope and analytics

A Forrester analyst says four primary forces are driving change in the ECM market: transforming the customer experience, turning big data into business insights, embracing the mobile mind shift and accelerating digital business.

The trend toward integration of the different elements that comprise knowledge management has been ongoing, but seems to be coming to fruition in a more powerful way. Functions that formerly were...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/KM-past-and-present--The-focus-is-on-integration-scope-and-analytics-108251.aspx

Return to Contents


  KM In Practice

Active lifestyle brand seeks localization services to improve global customer experience

Able to translate personalized content across the globe, ensuring consistent, high-quality customer experience.

To streamline the localization of content in an efficient and cost-effective manner, Thule has partnered with Lionbridge to translate its multilingual websites to improve global customer experience....

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Active-lifestyle-brand-seeks-localization-services-to-improve-global-customer-experience-108464.aspx

Return to Contents


  ViewPoints

Three key insights from building enterprise search solutions

Enterprise Search is not simply site search. There are a lot of differences, such as the relevance of search results. Users in the consumer search market have different needs than the enterprise search users. Therefore, the tools for measuring relevance of the enterprise search results presented to users should be different.

Q: What are the key insights you gained while building enterprise search solutions?

A: There three main insights worth highlighting:

1. Enterprise Search is not simply site search. There are a...

Continue Here: http://www.kmworld.com/Articles/Editorial/ViewPoints/Three-key-insights-from-building-enterprise-search-solutions-108311.aspx

Return to Contents


The Silent Productivity Killer

There's a silent killer in our midst. Yes, I'm talking about the fastest-growing challenge to our livelihoods and to our companies' fortunes in the market. Who is this killer? His name is Content Mismanagement. You see—the content that we need to do our jobs is often impossible to find. Even when we find it, we're not sure if it's still valid. And by the way, why are we spending so much time searching? Shouldn't content be finding us when we need it, not the other way around?

To read more of this Best Practices in Enterprise Content Management White Paper article, Click Here.

KMWorld Web Events
Coming March 28, 2019
Harnessing Cognitive Computing & AI
We are on the verge of a new era in computing and information management. Cognitive systems and artificial intelligence are changing the way organizations search for and discover important information and how it is analyzed to create knowledge. Join us to hear how cognitive computing and AI are setting the stage for next-gen KM.

Coming April 09, 2019
Use-Cases and At-Scale Success Stories for AI in Customer and Employee Experience Transformation
Want to know how to overcome these impediments and succeed with AI in 2019? You will learn about use cases with proven ROI, best practices, and at-scale success stories for experience transformation with AI.

Coming April 16, 2019
Modernizing Your Information Governance Strategy
Controlling information access and distribution is one of the top challenges facing insights-driven organizations today and the sources and endpoints continue to grow in size and variety, from on-premises data centers, to cloud applications, and smart devices. The global nature of business further complicates matters. GDPR requires an ongoing effort from companies to stay compliant. And the amount of litigation in courtrooms continues to expand along with the need for better e-discovery.

Coming April 30, 2019
Optimizing Your Office 365
Office 365 and SharePoint Online have become "the 800 pound gorilla" in many enterprise digital workplaces. Microsoft continues to innovate across the platform, but knowledge management and workplace leaders typically struggle to gain full value from the platform. Join us to learn about the most popular capabilities, pitfalls to avoid, and insider tips to optimizing the Office 365 environment.

Coming May 14, 2019
Intelligent Search in Action
Cognitive Search and Analytics can provide you with unique business advantages over your rivals. It can drive effective customer self-service, provide your customer support teams with necessary and timely insights, and unlock important information necessary to drive innovation in your enterprise.

Coming June 11, 2019
Supercharging Your Customer Experience & Support
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming July 16, 2019
Taking Your BI & Analytics to the Next Level
Today, more than ever, data analysis is viewed as the next frontier for innovation, competition and productivity. From data discovery and visualization, to data science and machine learning, the world of analytics has changed drastically from even a few years ago. Top corporations, government agencies and educational institutions alike are not only investing in technologies to increase the amount of data at their disposal, but quickly deliver actionable insights.

Coming August 13, 2019
The New World of Document Management
From its humble start in the filing cabinet, document management has evolved to revolutionize the way people do business with anytime/anywhere access via the cloud, easy collaboration and retention policy features, automated workflows and mobile-friendly development.

Coming September 17, 2019
Powering Your Organization with Smart Collaboration
Smart collaboration is not optional in today's organizations. Information is only valuable when it can easily be shared and communicated among others. The degree to which you can apply tools and policies that enhance knowledge sharing and collaboration will ultimately determine how successful your organization can be.

Coming October 01, 2019
Game-Changing Breakthroughs in Knowledge Management
A renewed enthusiasm about knowledge management is evident, particularly in the digital workplace. Discovering the value in corporate knowledge is amplified by new technologies, such as text analytics, cognitive search, machine learning, natural language processing, mobile email management, and new policy efforts.

Coming November 12, 2019
Fast Insights through Machine Learning & Analytics
Machine learning is on the rise at businesses hungry for greater automation and intelligence with use cases spreading across industries. At the same time, most projects are still in their early phases. Machine learning is still the new kid on the block. From identifying use cases, to selecting data sets and tools, there are many success factors to keep in mind.

Coming December 10, 2019
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in April 2019***
Best Practices in Knowledge Management for Customer Experience and Support

Customer Experience. We think one of the vast challenges for businesses seeking a competitive edge is how they treat their customers. And it is as much a "philosophy" as a business issue. So learning from the leaders in customer experience should be revealing and guiding. Are you a leader in this critical aspect of business ?

What will be the next "have-to" trend? Share your strategies and go-to-market approaches.

To educate our audience about the latest developments and emerging success factors, contact:
LaShawn Fugate
lashawn@infotoday.com
859-361-0667

Stephen Faig
sfaig@infotoday.com
973-224-2930
 
Adam Shepherd
ashepherd@dbta.com
908-795-3705

Enterprise Content Management

Business Intelligence and Analytics

Digital Transformation

Knowledge Management

Cognitive Computing

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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