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Tuesday, December 15, 2015
  Table of Contents
Breaking News KM In Practice News Analysis
  • Hey, enterprises, AI is in the house!
    In 2011, in front of millions of viewers, an IBM computer named Watson "stood" side-by-side with two former "Jeopardy" champions and defeated them. Fast forward to 2015 and many of us talk to (and have become increasingly dependent upon) computer-based systems like Apple Siri, Google Now and Microsoft Cortana.
ViewPoints
Quote of the Week
But we are all that way: when we know a thing we have only scorn for other people who don't happen to know it.  — Personal Recollections of Joan of Arc
  Breaking News

Kaleo Achieves Validated Integration with Oracle JD Edwards EnterpriseOne

New integration enables users to access Kaleo's knowledge and expertise-sharing application directly from within the JD Edwards EnterpriseOne suite

Kaleo Software, an enterprise cloud platform for capturing and sharing employee expertise and a Gold-level member of Oracle PartnerNetwork (OPN), has achieved Oracle Validated Integration of the Kaleo platform with...

Continue Here: http://www.kmworld.com/Articles/News/News/Kaleo-Achieves-Validated-Integration-with-Oracle-JD-Edwards-EnterpriseOne-108052.aspx

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Qlik Updates its Visual Analytics Platform

New platform updates will deliver greater compatibility between Qlik's products.

Qlik, a provider of visual analytics tools, is updating its Qlikview platform to strengthen its analytics capabilities.

“Customers are trying to involve more people in the analytics usage across the...

Continue Here: http://www.kmworld.com/Articles/News/News/Qlik-Updates-its-Visual-Analytics-Platform-108088.aspx

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Coveo Self-Learning Relevance Service Now Available in Coveo for Salesforce – Community Cloud Edition

The Coveo Reveal service automatically and continuously learns to improve search results

Coveo, a provider of intelligent search software, has announced that, following several months of beta testing, the self-learning and tuning relevance capabilities featured in its new Coveo Reveal service...

Continue Here: http://www.kmworld.com/Articles/News/News/Coveo-Self-Learning-Relevance-Service-Now-Available-in-Coveo-for-Salesforce-%e2%80%93-Community-Cloud-Edition-108056.aspx

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  KM In Practice

Cloud-based solution garners insights about student experiences

University improves student retention rates and customer experience with CRM integration.

To better gauge student satisfaction and increase retention rates, University of Maryland University College (UMUC) has chosen Clicktools by CallidusCloud from Callidus Software. As part...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Cloud-based-solution-garners-insights-about-student-experiences-108102.aspx

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  News Analysis

Hey, enterprises, AI is in the house!

In 2011, in front of millions of viewers, an IBM computer named Watson "stood" side-by-side with two former "Jeopardy" champions and defeated them. Fast forward to 2015 and many of us talk to (and have become increasingly dependent upon) computer-based systems like Apple Siri, Google Now and Microsoft Cortana.

In 2011, in front of millions of viewers, an IBM computer named Watson “stood” side-by-side with two former “Jeopardy” champions and defeated them. Fast forward to 2015 and many...

Continue Here: http://www.kmworld.com/Articles/News/News-Analysis/Hey-enterprises-AI-is-in-the-house!-107025.aspx

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  ViewPoints

Advice to KM practitioners: Be a chef, don't rely on recipes

Video interview with Dave Snowden, Founder & Chief Scientific Officer, Cognitive Edge at the KMWorld 2015 conference

[Transcript of video interview with Dave Snowden, Founder & Chief Scientific Officer, Cognitive Edge at the KMWorld 2015 conference. See video at the bottom of the page]

How to Steer Cognitive Applications With Semantic Technologies

We have entered the era of smart applications. Chatbots, recommendation services, knowledge discovery tools and analytics solutions are deployed across various industries to enhance digital customer interaction and increase operational efficiency. The demand for talented and experienced developers and technology professionals is constantly exceeding supply…

To read more of this Best Practices in Cognitive Computing White Paper article, Click Here.

KMWorld Web Events
Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2017***

Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. 

To participate in this White Paper opportunity, contact:

LaShawn Fugate
lashawn@infotoday.com   
(859) 278-2223 x 104 

Mobile Workforce [September/October 2017]

Cognitive Computing [September/October 2017]

Information Governance [September/October 2017]

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

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