SAVE THE DATE! KMWORLD 2019 in Washington DC NOVEMBER 5 - 7, 2019

 

Tuesday, December 15, 2015
  Table of Contents
Breaking News KM In Practice News Analysis
  • Hey, enterprises, AI is in the house!
    In 2011, in front of millions of viewers, an IBM computer named Watson "stood" side-by-side with two former "Jeopardy" champions and defeated them. Fast forward to 2015 and many of us talk to (and have become increasingly dependent upon) computer-based systems like Apple Siri, Google Now and Microsoft Cortana.
ViewPoints
Quote of the Week
The real voyage of discovery consists not in seeking new landscapes but in having new eyes. — Marcel Proust
  Breaking News

Kaleo Achieves Validated Integration with Oracle JD Edwards EnterpriseOne

New integration enables users to access Kaleo's knowledge and expertise-sharing application directly from within the JD Edwards EnterpriseOne suite

Kaleo Software, an enterprise cloud platform for capturing and sharing employee expertise and a Gold-level member of Oracle PartnerNetwork (OPN), has achieved Oracle Validated Integration of the Kaleo platform with...

Continue Here: http://www.kmworld.com/Articles/News/News/Kaleo-Achieves-Validated-Integration-with-Oracle-JD-Edwards-EnterpriseOne-108052.aspx

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Qlik Updates its Visual Analytics Platform

New platform updates will deliver greater compatibility between Qlik's products.

Qlik, a provider of visual analytics tools, is updating its Qlikview platform to strengthen its analytics capabilities.

“Customers are trying to involve more people in the analytics usage across the...

Continue Here: http://www.kmworld.com/Articles/News/News/Qlik-Updates-its-Visual-Analytics-Platform-108088.aspx

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Coveo Self-Learning Relevance Service Now Available in Coveo for Salesforce – Community Cloud Edition

The Coveo Reveal service automatically and continuously learns to improve search results

Coveo, a provider of intelligent search software, has announced that, following several months of beta testing, the self-learning and tuning relevance capabilities featured in its new Coveo Reveal service...

Continue Here: http://www.kmworld.com/Articles/News/News/Coveo-Self-Learning-Relevance-Service-Now-Available-in-Coveo-for-Salesforce-%e2%80%93-Community-Cloud-Edition-108056.aspx

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  KM In Practice

Cloud-based solution garners insights about student experiences

University improves student retention rates and customer experience with CRM integration.

To better gauge student satisfaction and increase retention rates, University of Maryland University College (UMUC) has chosen Clicktools by CallidusCloud from Callidus Software. As part...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Cloud-based-solution-garners-insights-about-student-experiences-108102.aspx

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  News Analysis

Hey, enterprises, AI is in the house!

In 2011, in front of millions of viewers, an IBM computer named Watson "stood" side-by-side with two former "Jeopardy" champions and defeated them. Fast forward to 2015 and many of us talk to (and have become increasingly dependent upon) computer-based systems like Apple Siri, Google Now and Microsoft Cortana.

In 2011, in front of millions of viewers, an IBM computer named Watson “stood” side-by-side with two former “Jeopardy” champions and defeated them. Fast forward to 2015 and many...

Continue Here: http://www.kmworld.com/Articles/News/News-Analysis/Hey-enterprises-AI-is-in-the-house!-107025.aspx

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  ViewPoints

Advice to KM practitioners: Be a chef, don't rely on recipes

Video interview with Dave Snowden, Founder & Chief Scientific Officer, Cognitive Edge at the KMWorld 2015 conference

[Transcript of video interview with Dave Snowden, Founder & Chief Scientific Officer, Cognitive Edge at the KMWorld 2015 conference. See video at the bottom of the page]

Using Systems of Process as a Pathway to IT Modernization

To truly go digital, organizations must make their data intelligent—so that it is working for them, from acquisition throughout the entire document lifecycle.

To read more of this Best Practices in Document Management White Paper article, Click Here.

KMWorld Web Events
Coming June 11, 2019
Supercharging Your Customer Experience & Support
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming July 16, 2019
The New World of Intelligent Content Services
As digital information continues to grow at a staggering pace, a new generation of content services are revolutionizing how businesses approach ECM. Today's organizations are teeming with diverse types of content and different types of users, use cases and requirements. Through automation, integration and AI, content services are building upon the foundation of ECM systems to facilitate better information access, sharing and collaboration.

Coming August 13, 2019
The New World of Document Management
From its humble start in the filing cabinet, document management has evolved to revolutionize the way people do business with anytime/anywhere access via the cloud, easy collaboration and retention policy features, automated workflows and mobile-friendly development.

Coming September 17, 2019
Powering Your Organization with Smart Collaboration
Smart collaboration is not optional in today's organizations. Information is only valuable when it can easily be shared and communicated among others. The degree to which you can apply tools and policies that enhance knowledge sharing and collaboration will ultimately determine how successful your organization can be.

Coming October 01, 2019
Game-Changing Breakthroughs in Knowledge Management
A renewed enthusiasm about knowledge management is evident, particularly in the digital workplace. Discovering the value in corporate knowledge is amplified by new technologies, such as text analytics, cognitive search, machine learning, natural language processing, mobile email management, and new policy efforts.

Coming November 12, 2019
Fast Insights through Machine Learning & Analytics
Machine learning is on the rise at businesses hungry for greater automation and intelligence with use cases spreading across industries. At the same time, most projects are still in their early phases. Machine learning is still the new kid on the block. From identifying use cases, to selecting data sets and tools, there are many success factors to keep in mind.

Coming December 10, 2019
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in July 2019***
Best Practices in Intelligent Search

Today, search is no longer just about keyword matching. The emergence of intelligent search is revolutionizing our ability to make smart decisions by mining massive amounts of unstructured content and delivering new insights previously unattainable. The next era of the information age is upon us now.

Key focus areas will include:

• Artificial Intelligence • Cognitive Computing • Machine Learning • Natural Language Processing

• Deep Content Analytics • Predictive Insights • Cloud Services

To educate our audience about the latest developments and emerging success factors, contact:

LaShawn Fugate
lashawn@infotoday.com
859-361-0667

Stephen Faig
sfaig@infotoday.com
973-224-2930
 
Adam Shepherd
ashepherd@dbta.com
908-795-3705

Document Management

Customer Experience and Support

Enterprise Content Management

Business Intelligence and Analytics

Digital Transformation

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
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Jun 17, 2019 - Jun 19, 2019
Manchester Grand Hyatt, San Diego, CA
Aug 12, 2019 - Aug 15, 2019
Walter E. Washington Convention Center, Washington, DC
Aug 20, 2019 - Aug 20, 2019

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