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Friday, November 20, 2015

Gilbane Conference 2015 Dec 1-3 Boston, MA

Gilbane Conference 2015 - Content, Technology and the Customer Experience.  

This year we focus on how to integrate content, data, and software to support a superior multichannel digital customer experience. Whether you are just getting started with managing multichannel content, need to improve the consistency of the web and mobile discovery experience, or are ready to integrate with an ecommerce, content marketing, business intelligence or other marketing or data management platform, join us to learn what your peers are doing and what experts are recommending.

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  Table of Contents
Breaking News Inside KMWorld
  • KM Singapore 2015:
    Twelve tips to unlock the knowledge-ready advantage

    The twelfth annual KM Singapore conference was organized by the Information and Knowledge Management Society in September 2015, with the theme Unlocking the Knowledge-Ready Advantage. The four-day event included workshops, panels, keynotes, "unconference" sessions, an expert panel to field audience questions and site visits to KM practitioner organizations
KM In Practice
Quote of the Week
Education is the ability to listen to almost anything without losing your temper or your self-confidence.  — Robert Frost
  Breaking News

Cloud-based self-learning search from Coveo

Introduces Reveal analytic-based machine learning service

Coveo, has introduced Reveal, a cloud-based, self-learning search service for the enterprise. Coveo describes Reveal a patent-pending, analytics-based machine learning service that continually analyzes search behavior patterns to understand...

Continue Here: http://www.kmworld.com/Articles/News/News/Cloud-based-self-learning-search-from-Coveo-107679.aspx

Return to Contents


Simplifying business analytics with Sisense V6

Employs In-Chip technology

Sisense has unveiled Version 6 of its namesake software, which is said to significantly expand Sisense's advanced analytics capabilities, as well as further the platform's ability to integrate across...

Continue Here: http://www.kmworld.com/Articles/News/News/Simplifying-business-analytics-with-Sisense-V6-107717.aspx

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Episerver launches product convergence

Digital Experience Cloud blends Ektron and Episerver

Episerver has announced the Fall 2015 release of Episerver Digital Experience Cloud, offering substantive new and converged functionality from the best of Ektron and Episerver.

The company explains...

Continue Here: http://www.kmworld.com/Articles/News/News/Episerver-launches-product-convergence-107716.aspx

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  Inside KMWorld

KM Singapore 2015:
Twelve tips to unlock the knowledge-ready advantage

The twelfth annual KM Singapore conference was organized by the Information and Knowledge Management Society in September 2015, with the theme Unlocking the Knowledge-Ready Advantage. The four-day event included workshops, panels, keynotes, "unconference" sessions, an expert panel to field audience questions and site visits to KM practitioner organizations

The twelfth annual KM Singapore conference was organized by the Information and Knowledge Management Society in September 2015, with the theme Unlocking the Knowledge-Ready Advantage. The four-day...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/KM-Singapore-2015-Twelve-tips-to-unlock-the-knowledge-ready-advantage-107029.aspx

Return to Contents


  KM In Practice

Standardized semantics for Dutch education

Defining and linking enterprise vocabularies, taxonomies, thesauri and ontologies

Kennisnet, a public organization for education and information communication technologies in the Netherlands, has deployed TopBraid Enterprise Vocabulary Net (EVN) from TopQuadrant to support the development of...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Standardized-semantics-for-Dutch-education-107710.aspx

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Cognitive/AI-Powered Customer Service: Use-Cases and Real-World Examples

Cognitive/AI technologies for customer engagement are white hot. No wonder professionals, who had removed AI from their resumes, are scrambling to add it back in! As a pioneer in cognitive/AI solutions for customer service and engagement, eGain has not only developed cutting-edge technology but also proven use-cases and best practices over the last two decades. In this article, we discuss four use-cases that have already enabled blue-chip companies to transform—not just improve—customer service and engagement…

To read more of this Best Practices in Cognitive Computing White Paper article, Click Here.

KMWorld Web Events
Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2017***

Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. 

To participate in this White Paper opportunity, contact:

LaShawn Fugate
lashawn@infotoday.com   
(859) 278-2223 x 104 

Mobile Workforce [September/October 2017]

Cognitive Computing [September/October 2017]

Information Governance [September/October 2017]

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
JW Marriott, Washington, DC
Nov 06, 2017 - Nov 09, 2017
JW Marriott Washington DC
Nov 06, 2017 - Nov 07, 2017
JW Marriott Washington, DC
Nov 07, 2017 - Nov 09, 2017
JW Marriott Washington, DC
Nov 08, 2017 - Nov 09, 2017
JW Marriott, Washington, DC
Nov 08, 2017 - Nov 09, 2017

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