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Tuesday, September 29, 2015

Cognitive Technologies Tranversal Webinar 9/29/15

Cognitive Technologies: A complete game-changer for knowledge solutions
Today, Sept 29 | 11:00 am PT, 2:00 pm ET

In this KMWorld interactive webinar event, Transversal will show how they have reimagined knowledge for the customer service. We will also demonstrate how cognitive technologies have allowed us to create self-service experiences that truly understand what people search for anticipates what they will need next, and improves through continued use.

Register now !

  Table of Contents
Breaking News Inside KMWorld
  • Federal agencies show progress on records management
    There are very specific goals that focus on records management and training requirements. We have been seeing incremental progress on the self-assessments for the last couple of years, but this is the first time we have seen strong movement in a positive direction.
KM In Practice
Quote of the Week
The greatest obstacle to discovery is not ignorance—it is the illusion of knowledge.  —  Daniel J. Boorstin
  Breaking News

Deeper database performance from Embarcadero

Launches DB PowerStudio 2016

Embarcadero has announced DB PowerStudio 2016, which the company describes as a suite of database tools providing database managers and data professionals with administration, development, performance and monitoring capabilities...

Continue Here: http://www.kmworld.com/Articles/News/News/Deeper-database-performance-from-Embarcadero-106602.aspx

Return to Contents


Bloomfire partners with IBM Watson

Automated tagging of posts to improve content value, searchability

Bloomfire and IBM have partnered to integrate the Watson cognitive computing system’s natural language processing technology with Bloomfire’s social knowledge network software. Watson’s advanced data insights API...

Continue Here: http://www.kmworld.com/Articles/News/News/Bloomfire-partners-with-IBM-Watson-106577.aspx

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MarkLogic, Cambridge Semantics partner for NoSQL

Develop standards-based, semantic-driven applications

Semantic Web technology provider Cambridge Semantics has formed an alliance with NoSQL database platform company MarkLogic. The companies report the combination of technologies will enable organizations to...

Continue Here: http://www.kmworld.com/Articles/News/News/MarkLogic-Cambridge-Semantics-partner-for-NoSQL-106568.aspx

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  Inside KMWorld

Federal agencies show progress on records management

There are very specific goals that focus on records management and training requirements. We have been seeing incremental progress on the self-assessments for the last couple of years, but this is the first time we have seen strong movement in a positive direction.

Both in 2010 and in 2012, I interviewed officials at the National Archives and Records Administration (NARA) about their efforts to help federal agencies improve their enterprise records management...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Federal-agencies-show-progress-on-records-management-105779.aspx

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  KM In Practice

North Carolina communities enhance engagement with citizens

Supporting citizen engagement, service case management and resolution

The city of Charlotte, N.C., and Mecklenburg County are deploying technology from Verint to enhance citizen service in their 311 call center known as CharMeck. Verint Engagement...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/North-Carolina-communities-enhance-engagement-with-citizens-106599.aspx

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Knowledge, Knowledge Everywhere: 10 Places to Be Sure to Use Knowledge Management

Knowledge management (KM) offers a wealth of reliable information on a variety of topics. But if the knowledge you need isn't right at your fingertips, right in the moment, then KM can become yet another application to toggle to in the midst of your other activities. To maximize the value of KM, whether using it on-premises or in the cloud, be sure you've set it up to work alongside these other critical customer service applications, so that you can reap the greatest benefit.

To read more of this Best Practices in Cloud-Based KM and Information Management White Paper article, Click Here.

KMWorld Web Events
Coming October 09, 2018
AI 101: Making ordinary business operations extraordinary
Just 15% of enterprises are using Artificial Intelligence (AI) right now.* How come? For many organizations, AI still seems untouchable, conjuring up images of complex sci-fi scenarios. But, in reality, it is surprisingly straightforward to implement and to use in day-to-day business operations.

Coming October 30, 2018
How Knowledge Management Can Improve Customer Experience
The importance of customer experience can't be overstated. It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in October 2018***
Best  Practices in Cognitive Computing 

A new era of cognitive computing is unfolding and its impact is already being felt across industries, from preventative maintenance at manufacturing plants and patient diagnosis at hospitals, to the rise of sophisticated chatbots ready to assist us across the connected world. The goal of cognitive computing is straightforward: to simulate human thought processes in a computerized model. However, building, refining and reaping business value from cognitive computing systems and applications is another story.

This KMWorld White Paper will educate its readers about the latest technology developments and success factors in cognitive computing today.

To participate in this White Paper opportunity, please contact: 

LaShawn Fugate
lashawn@infotoday.com   
859-361-0667 

Stephen Faig 
sfaig@infotoday.com 
973-224-2930 
 
Adam Shepherd 
ashepherd@dbta.com
908-795-3705 

Cloud-Based KM and Information Management

Intelligent Search

Enhancing Office 365

Text Analytics

KM for Customer Experience and Support

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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