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Thursday, September 24, 2015

Cognitive Technologies Tranversal Webinar 9/22/15

Cognitive Technologies: A complete game-changer for knowledge solutions
Tuesday, Sept 29 | 11:00 am PT, 2:00 pm ET

In this KMWorld interactive webinar event, Transversal will show how they have reimagined knowledge for the customer service. We will also demonstrate how cognitive technologies have allowed us to create self-service experiences that truly understand what people search for anticipates what they will need next, and improves through continued use.

Register now !

  Table of Contents
Breaking News Inside KMWorld
  • Innovation: What are the real metrics?
    "Many business models under which organizations operate do not truly accommodate the requirements for today's knowledge economy. They do not incorporate the learning cycle or the process of innovation, and without a valid model, metrics are difficult."
KM In Practice
Quote of the Week
The greatest obstacle to discovery is not ignorance—it is the illusion of knowledge.  —  Daniel J. Boorstin
  Breaking News

Efficient mobile business intelligence from InetSoft

New release of its data intelligence platform

InetSoft has released Style Intelligence V. 12.1, its data intelligence, analytics and reporting platform, along with its sub-products, Style Scope and Style Report.

The company emphasizes new design features to...

Continue Here: http://www.kmworld.com/Articles/News/News/Efficient-mobile-business-intelligence-from-InetSoft-106548.aspx

Return to Contents


TEMIS unveils Luxid Content Enrichment Platform 7.1

Streamlined workflows, ontology management, recommendation engine

TEMIS has released a new version of its semantic content enrichment platform. Luxid 7.1 extends its ontology management features, includes a complete design workflow for content recommendation engines and...

Continue Here: http://www.kmworld.com/Articles/News/News/TEMIS-unveils-Luxid-Content-Enrichment-Platform-7.1-106433.aspx

Return to Contents


Lexmark launches new version of Kofax Customer Communications Manager

Personalized real-time communications with customers

Lexmark International has unveiled Kofax Customer Communications Manager (CCM) V. 4.4, which allows organizations to better engage with customers, citizens, partners and other stakeholders across multiple channels...

Continue Here: http://www.kmworld.com/Articles/News/News/Lexmark-launches-new-version-of-Kofax-Customer-Communications-Manager-106520.aspx

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  Inside KMWorld

Innovation: What are the real metrics?

"Many business models under which organizations operate do not truly accommodate the requirements for today's knowledge economy. They do not incorporate the learning cycle or the process of innovation, and without a valid model, metrics are difficult."

Knowledge management systems frequently include performance measurementas an integral component; for example, business process management (BPM) systems provide metrics that offer critical insights into process efficiency. Key performance indicators (KPIs) such...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Innovation-What-are-the-real-metrics-105762.aspx

Return to Contents


  KM In Practice

UNAIDS and Kenya centralize HIV data for more effective response

Comprehensive picture and understanding of the country's epidemic

Uhuru Kenyatta, the president of Kenya, and Michel Sidibé, executive director of UNAIDS, have launched an innovative new tool to track progress and identify gaps in HIV...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/UNAIDS-and-Kenya-centralize-HIV-data-for-more-effective-response-106546.aspx

Return to Contents


Knowledge, Knowledge Everywhere: 10 Places to Be Sure to Use Knowledge Management

Knowledge management (KM) offers a wealth of reliable information on a variety of topics. But if the knowledge you need isn't right at your fingertips, right in the moment, then KM can become yet another application to toggle to in the midst of your other activities. To maximize the value of KM, whether using it on-premises or in the cloud, be sure you've set it up to work alongside these other critical customer service applications, so that you can reap the greatest benefit.

To read more of this Best Practices in Cloud-Based KM and Information Management White Paper article, Click Here.

KMWorld Web Events
Coming October 09, 2018
AI 101: Making ordinary business operations extraordinary
Just 15% of enterprises are using Artificial Intelligence (AI) right now.* How come? For many organizations, AI still seems untouchable, conjuring up images of complex sci-fi scenarios. But, in reality, it is surprisingly straightforward to implement and to use in day-to-day business operations.

Coming October 30, 2018
How Knowledge Management Can Improve Customer Experience
The importance of customer experience can't be overstated. It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in October 2018***
Best  Practices in Cognitive Computing 

A new era of cognitive computing is unfolding and its impact is already being felt across industries, from preventative maintenance at manufacturing plants and patient diagnosis at hospitals, to the rise of sophisticated chatbots ready to assist us across the connected world. The goal of cognitive computing is straightforward: to simulate human thought processes in a computerized model. However, building, refining and reaping business value from cognitive computing systems and applications is another story.

This KMWorld White Paper will educate its readers about the latest technology developments and success factors in cognitive computing today.

To participate in this White Paper opportunity, please contact: 

LaShawn Fugate
lashawn@infotoday.com   
859-361-0667 

Stephen Faig 
sfaig@infotoday.com 
973-224-2930 
 
Adam Shepherd 
ashepherd@dbta.com
908-795-3705 

Cloud-Based KM and Information Management

Intelligent Search

Enhancing Office 365

Text Analytics

KM for Customer Experience and Support

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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