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Tuesday, August 18, 2015

 

Game-Changing Breakthroughs in Knowledge Management with Unstructured Content 
Tuesday, August 25, 2015 11 AM PT / 2:00 PM ET

Dramatic advancements in heavily-proven, semantic technology are making it possible to find the most relevant business information among vast internal and external unstructured content repositories as quickly and easily as we find things in the consumer world. As a result, knowledge workers can make more informed decisions, supported by the most relevant information, in less time and with less effort.

Register now

  Table of Contents
Breaking News Inside KMWorld
  • Text analytics broadens its reach
    Enterprises are using only about 25 percent of their unstructured data for insights and decision-making, while they are using 35 percent of their structured data for those purposes, according to a survey conducted by Forrester. One reason for the lag is that unstructured data is not as straightforward to analyze and interpret.
KM In Practice
Quote of the Week
The greatest obstacle to discovery is not ignorance—it is the illusion of knowledge.  —  Daniel J. Boorstin
  Breaking News

HP goes deep with big data

New products, services and programs

HP has unveiled a series of new products, services and programs designed to help organizations leverage data and analytics to build new products and experiences, run more efficiently and...

Continue Here: http://www.kmworld.com/Articles/News/News/HP-goes-deep-with-big-data-105747.aspx

Return to Contents


Verint acquires Telligent

Adds community software to customer experience platform

Verint has acquired Telligent from Zimbra to extend its customer engagement optimization portfolio with an enterprise-class community solution. As a result, organizations can provide actionable...

Continue Here: http://www.kmworld.com/Articles/News/News/Verint-acquires-Telligent-105780.aspx

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Online contextual help from RightAnswers

Unveils Knowledge Spotlight

RightAnswers has launched Knowledge Spotlight, which is designed to provide customers with the answers they need in the context of what they are doing in an application...

Continue Here: http://www.kmworld.com/Articles/News/News/Online-contextual-help-from-RightAnswers-105710.aspx

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  Inside KMWorld

Text analytics broadens its reach

Enterprises are using only about 25 percent of their unstructured data for insights and decision-making, while they are using 35 percent of their structured data for those purposes, according to a survey conducted by Forrester. One reason for the lag is that unstructured data is not as straightforward to analyze and interpret.

Enterprises are using only about 25 percent of their unstructured data for insights and decision-making, while they are using 35 percent of their structured data for those purposes, according to a...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Text-analytics-broadens-its-reach-104747.aspx

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  KM In Practice

Cloud solution delivers results for TekStream

Companywide secure file sharing and content collaboration solution

TekStream Solutions sought an efficient, scalable system for accessing, sharing and collaborating on documents with its consultants and customers. The professional services firm wanted to quickly and cost-effectively set...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Cloud-solution-delivers-results-for-TekStream-105782.aspx

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Knowledge, Knowledge Everywhere: 10 Places to Be Sure to Use Knowledge Management

Knowledge management (KM) offers a wealth of reliable information on a variety of topics. But if the knowledge you need isn't right at your fingertips, right in the moment, then KM can become yet another application to toggle to in the midst of your other activities. To maximize the value of KM, whether using it on-premises or in the cloud, be sure you've set it up to work alongside these other critical customer service applications, so that you can reap the greatest benefit.

To read more of this Best Practices in Cloud-Based KM and Information Management White Paper article, Click Here.

KMWorld Web Events
Coming October 09, 2018
AI 101: Making ordinary business operations extraordinary
Just 15% of enterprises are using Artificial Intelligence (AI) right now.* How come? For many organizations, AI still seems untouchable, conjuring up images of complex sci-fi scenarios. But, in reality, it is surprisingly straightforward to implement and to use in day-to-day business operations.

Coming October 30, 2018
How Knowledge Management Can Improve Customer Experience
The importance of customer experience can't be overstated. It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in October 2018***
Best  Practices in Cognitive Computing 

A new era of cognitive computing is unfolding and its impact is already being felt across industries, from preventative maintenance at manufacturing plants and patient diagnosis at hospitals, to the rise of sophisticated chatbots ready to assist us across the connected world. The goal of cognitive computing is straightforward: to simulate human thought processes in a computerized model. However, building, refining and reaping business value from cognitive computing systems and applications is another story.

This KMWorld White Paper will educate its readers about the latest technology developments and success factors in cognitive computing today.

To participate in this White Paper opportunity, please contact: 

LaShawn Fugate
lashawn@infotoday.com   
859-361-0667 

Stephen Faig 
sfaig@infotoday.com 
973-224-2930 
 
Adam Shepherd 
ashepherd@dbta.com
908-795-3705 

Cloud-Based KM and Information Management

Intelligent Search

Enhancing Office 365

Text Analytics

KM for Customer Experience and Support

KMWorld Buyers' Guide

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  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
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  • Customer Relationship Management


Click here to view the current edition and to participate:
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