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Tuesday, August 25, 2015

ARMA Live! 2015 is October 5-7 in Washington D.C. where more than 2,000 professionals from around the world will come together for unparalleled education, networking, and access to top-of-the-line, leading-edge products and services. We are honored to have retired four-star general and former director of the Central Intelligence Agency and of the National Security Agency, Michael Hayden, lead our opening general session.

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  Table of Contents
Breaking News David Weinberger
  • Dissolution of metadata
    The idea of metadata used to be easy. It was a type of shadow object that trailed the "real" object of which it was the metadata. Getting right which information to put into that shadow object wasn't easy, but the concept itself was clean, clear and usually rectangular.
KM In Practice
Quote of the Week
The greatest obstacle to discovery is not ignorance—it is the illusion of knowledge.  —  Daniel J. Boorstin
  Breaking News

Data-driven customer experience management from NGDATA

Launches new version of Lily Enterprise

NGDATA has released a new version of Lily Enterprise that enables organizations to take action based on contextual alerts to create personalized offers and experiences for customers.

The company reports...

Continue Here: http://www.kmworld.com/Articles/News/News/Data-driven-customer-experience-management-from-NGDATA-105828.aspx

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Adobe launches learning management system

Introduces Captivate Prime

Adobe has introduced Captivate Prime, a new self-service learning management system (LMS) that allows learning professionals to setup, deliver and track any form of learning, according to...

Continue Here: http://www.kmworld.com/Articles/News/News/Adobe-launches-learning-management-system-105881.aspx

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Accusoft adds Linux support

Greater versatility for Barcode Xpress

Accusoft has added Linux support in its release of Barcode Xpress. The company says that Linux support provides even greater versatility to Barcode Xpress and equips developers with a...

Continue Here: http://www.kmworld.com/Articles/News/News/Accusoft-adds-Linux-support-105857.aspx

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  David Weinberger

Dissolution of metadata

The idea of metadata used to be easy. It was a type of shadow object that trailed the "real" object of which it was the metadata. Getting right which information to put into that shadow object wasn't easy, but the concept itself was clean, clear and usually rectangular.

The idea of metadata used to be easy. It was a type of shadow object that trailed the “real” object of which it was the metadata. Getting right which information to...

Continue Here: http://www.kmworld.com/Articles/Column/David-Weinberger/Dissolution-of-metadata-104736.aspx

Return to Contents


  KM In Practice

Sports Authority taps the power of personalization

Accelerates implementation of new e-commerce strategies

Sports Authority, a full-line sporting goods chain, is extending its relationship with personalization platform provider Certona. The company, which operates more than 450 stores in 41 states,...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Sports-Authority-taps-the-power-of-personalization-105937.aspx

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Knowledge, Knowledge Everywhere: 10 Places to Be Sure to Use Knowledge Management

Knowledge management (KM) offers a wealth of reliable information on a variety of topics. But if the knowledge you need isn't right at your fingertips, right in the moment, then KM can become yet another application to toggle to in the midst of your other activities. To maximize the value of KM, whether using it on-premises or in the cloud, be sure you've set it up to work alongside these other critical customer service applications, so that you can reap the greatest benefit.

To read more of this Best Practices in Cloud-Based KM and Information Management White Paper article, Click Here.

KMWorld Web Events
Coming October 09, 2018
AI 101: Making ordinary business operations extraordinary
Just 15% of enterprises are using Artificial Intelligence (AI) right now.* How come? For many organizations, AI still seems untouchable, conjuring up images of complex sci-fi scenarios. But, in reality, it is surprisingly straightforward to implement and to use in day-to-day business operations.

Coming October 30, 2018
How Knowledge Management Can Improve Customer Experience
The importance of customer experience can't be overstated. It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in October 2018***
Best  Practices in Cognitive Computing 

A new era of cognitive computing is unfolding and its impact is already being felt across industries, from preventative maintenance at manufacturing plants and patient diagnosis at hospitals, to the rise of sophisticated chatbots ready to assist us across the connected world. The goal of cognitive computing is straightforward: to simulate human thought processes in a computerized model. However, building, refining and reaping business value from cognitive computing systems and applications is another story.

This KMWorld White Paper will educate its readers about the latest technology developments and success factors in cognitive computing today.

To participate in this White Paper opportunity, please contact: 

LaShawn Fugate
lashawn@infotoday.com   
859-361-0667 

Stephen Faig 
sfaig@infotoday.com 
973-224-2930 
 
Adam Shepherd 
ashepherd@dbta.com
908-795-3705 

Cloud-Based KM and Information Management

Intelligent Search

Enhancing Office 365

Text Analytics

KM for Customer Experience and Support

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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Nov 06, 2018 - Nov 08, 2018
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