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Tuesday, August 11, 2015

Low-code, high value: A winning case management approach 
Tuesday, August 18, 2015 11 AM PT / 2:00 PM ET

When it comes to effectively managing people-driven work, a solid case management solution approach can make all the difference. Join us to explore a case management success story and discover why a low-code platform is the perfect tool for creating case-centric, context-aware and content-enabled business applications.

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  Table of Contents
Breaking News KM In Practice News Analysis
  • Cognitive computing
    Making machines think

    Analytics is moving toward a new era. Businesses want to use machines as a cognitive platform driven by data. The term "cognitive computing" is rising in popularity, the notion being that it brings new value to big data by combining artificial intelligence and machine learning.
Quote of the Week
Nothing is more terrible than activity without insight. Thomas Carlyle — Thomas Carlyle
  Breaking News

Enhancing content governance with Accellion

E-discovery, DLP integration and policy-based content retention added to kiteworks

Accellion has added new security and governance capabilities to its secure content platform, kiteworks. Accellion’s kiteworks Governance package is designed to assist organizations in demonstrating compliance with legal and...

Continue Here: http://www.kmworld.com/Articles/News/News/Enhancing-content-governance-with-Accellion-105685.aspx

Return to Contents


New analytics for Brainshark’s Sales Accelerator

Assessing sales rep knowledge, behavior

Sales enablement solution provider Brainshark has introduced new analytics for its Sales Accelerator platform. The new capabilities indicate how sales reps’ knowledge and behavior affect sales outcomes, providing actionable...

Continue Here: http://www.kmworld.com/Articles/News/News/New-analytics-for-Brainsharks-Sales-Accelerator-105684.aspx

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Improved mobile image capture from A2iA

Releases new version of A2iA Mobility

A2IA has launched a new version of A2iA Mobility, its toolkit built for offline mobile data recognition and image analysis. With a new Auto-Locate feature, Version 3.0...

Continue Here: http://www.kmworld.com/Articles/News/News/Improved-mobile-image-capture-from-A2iA-105519.aspx

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  KM In Practice

New software support for VW business operations

Aligns employees at all levels of the business

Volkswagen of America is deploying a relationship management platform to foster more consultative, data-driven visits between its field team and independent dealerships. The solution is said to deliver actionable...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/New-software-support-for-VW-business-operations-105681.aspx

Return to Contents


  News Analysis

Cognitive computing
Making machines think

Analytics is moving toward a new era. Businesses want to use machines as a cognitive platform driven by data. The term "cognitive computing" is rising in popularity, the notion being that it brings new value to big data by combining artificial intelligence and machine learning.

Analytics is moving toward a new era. Businesses want to use machines as a cognitive platform driven by data. The term “cognitive computing” is rising in popularity, the notion being that...

Continue Here: http://www.kmworld.com/Articles/News/News-Analysis/Cognitive-computing--Making-machines-think-104739.aspx

Return to Contents


Is Your Content Within Policy? Policy Wrappers Deliver Compliance with Less Cost

Many information professionals tell me that keeping up with regulatory and corporate policy is an increasingly critical demand for their business. Managing large volumes of content in multiple formats com­plicates these regulations further. However, compliance and governance don't have to be your greatest pain points…

To read more of this Best Practices in KM for Financial Services White Paper article, Click Here.

KMWorld Web Events
Coming May 23, 2017
Taking Information Governance to the Next Level
Controlling information access and distribution will be a critical matter as the mobile workforce increases in size and stature. The global nature of business also complicates the matter. And a hotly increasing amount of litigation demands extra scrutiny over how you and your employees care for information. But information is a difficult thing to manage and control.

Coming June 27, 2017
How to Succeed with Cloud-Based Knowledge Management
The success of any organization depends on the knowledge necessary to create new opportunities and improve performance. The cloud has opened up new possibilities for knowledge management, from increased speed and accessibility, to lower storage costs and on-demand scalability.

Coming July 25, 2017
Leveraging Text Analytics in Your Organization
Determining what content really contains is a critical skill for 2017 information man-agers. Text analytics will be a new frontier for just about everybody. The ability to ana-lyze, examine, cull out the garbage and discover the gems is the new effort at work in the document management business.

Coming August 22, 2017
Best Practices in Cognitive Search
Intelligent search can provide you with unique business advantages over your rivals. It can drive effective customer self-service, provide your customer support teams with necessary and timely insights, and unlock important information necessary to drive innovation in your enterprise. Join us for a roundtable webinar on the best practices in intelligent search and discovery.

Coming September 19, 2017
Game Changing Breakthroughs in Knowledge Management
Knowledge management has taken its share of hits, but there is a renewed enthusiasm for reaching for the value in corporate knowledge, both tacit (in the minds) and explicit (written down.) New technologies, such as text analytics, and new policy efforts are truly changing the game for KM.

Coming October 24, 2017
Enabling Success with Customer Experience Management
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's BEST opportunity to convert him or her to a loyal customer.

Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in July/August 2017***

Best Practices in Cloud Solutions for the Enterprise

EMBRACING THE CLOUD

As Cloud Solutions proliferate and evolve, concerns about security and mobility persist. The SaaS model has already changed into a myriad of self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction. Imagine what employees and customers could do if they could simply log onto a website and conduct a business deal or a transaction. It’s an extreme departure for many companies that fear the security issues, but it is also quite likely to be the way of the future.

Keep up with the fast-changing Cloud environment, starting with: “Best Practices in Cloud Solutions for the Enterprise”, please contact:  

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

-------------------------

 ***Coming in July/August 2017***

Best Practices in Intelligent Search

For years, the focus of search was mainly on, well, searching. How to arrange information for better search; how to eliminate the garbage for better search; how to store things for better search....on and on. Now, the smartest minds are focused on "finding." That's the ultimate goal -- finding what people need to do their jobs and make better decisions. Search serves no purpose if the user can't find the things he or she wants. That's why the next KMWorld White Paper, "Best Practices in Intelligent Search",  is focused on "finding" the right answer at the right time. 

if you think you play a role in this great task, then get involved with your story and position in this market. Please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

 

Text Analytics [May 2017]

KM for Financial Services [April 2017]

KM for Customer Experience [April 2017]

E-Discovery [January 2017]

BPM and Case Management [January 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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