Join your peers at KMWorld 2018 in Washington DC. Save $200 off your KMWorld Pass with Early Bird pricing.

 

Thursday, August 06, 2015
 
At Enterprise Search & Discovery 2015 • November 3-5, Washington, DC. new technologies, next generation information access, and novel approaches to search and discovery are on the agenda.
 
Join us as we consider the role of information governance as it affects search and discovery and investigate the intriguing challenges presented by mobile devices. 

Hear about incorporating new technologies, formulating new strategies, improving findability, moving to different platforms, adopting different approaches to search and discovery.
 
Register Today. Use code Open for early bird pricing !
 
 
  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
The greatest obstacle to discovery is not ignorance—it is the illusion of knowledge.  —  Daniel J. Boorstin
  Breaking News

Upgraded archiving platform from Smarsh

Enhancements and new standardized packages

Hosted archiving solution provider for compliance and e-discovery Smarsh has announced what it describes as a new generation of its Archiving Platform that includes enhanced standard features...

Continue Here: http://www.kmworld.com/Articles/News/News/Upgraded-archiving-platform-from-Smarsh-105609.aspx

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SDL launches Trados Studio 2015

Toward seamless global customer experiences

SDL has introduced Trados Studio 2015, which is described as a key component of SDL’s language technology platform and core element of SDL’s

Continue Here: http://www.kmworld.com/Articles/News/News/SDL-launches-Trados-Studio-2015-105578.aspx

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Video conferencing, audio calling and screen sharing from Intellinote

Adds to quiver of communication, collaboration and productivity tools

Intellinote has added video conferencing, audio calling and screen sharing to its mobile team communication and collaboration platform. The new capabilities can be employed with both team members in...

Continue Here: http://www.kmworld.com/Articles/News/News/Video-conferencing-audio-calling-and-screen-sharing-from-Intellinote-105486.aspx

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  Inside KMWorld

It’s not just about money in financial services
Information is imperative!

Financial services companies are using a variety of knowledge management solutions to locate documents and disseminate information across the enterprise, for improved contact center performance and to mine data from employee feedback surveys.

Financial services companies are using a variety of knowledge management solutions to locate documents and disseminate information across the enterprise, for improved contact center performance and to mine data from employee...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Its-not-just-about-money-in-financial-services--Information-is-imperative!-104750.aspx

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  KM In Practice

Gaining insight to manage chronic disease

Predictive analytics and patient engagement

A joint solution between CVS Health and IBM Watson Health will employ cognitive computing as well as predictive analytics to improve care management services for patients with...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Gaining-insight-to-manage-chronic-disease-105606.aspx

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Knowledge, Knowledge Everywhere: 10 Places to Be Sure to Use Knowledge Management

Knowledge management (KM) offers a wealth of reliable information on a variety of topics. But if the knowledge you need isn't right at your fingertips, right in the moment, then KM can become yet another application to toggle to in the midst of your other activities. To maximize the value of KM, whether using it on-premises or in the cloud, be sure you've set it up to work alongside these other critical customer service applications, so that you can reap the greatest benefit.

To read more of this Best Practices in Cloud-Based KM and Information Management White Paper article, Click Here.

KMWorld Web Events
Coming October 09, 2018
AI 101: Making ordinary business operations extraordinary
Just 15% of enterprises are using Artificial Intelligence (AI) right now.* How come? For many organizations, AI still seems untouchable, conjuring up images of complex sci-fi scenarios. But, in reality, it is surprisingly straightforward to implement and to use in day-to-day business operations.

Coming October 30, 2018
How Knowledge Management Can Improve Customer Experience
The importance of customer experience can't be overstated. It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in October 2018***
Best  Practices in Cognitive Computing 

A new era of cognitive computing is unfolding and its impact is already being felt across industries, from preventative maintenance at manufacturing plants and patient diagnosis at hospitals, to the rise of sophisticated chatbots ready to assist us across the connected world. The goal of cognitive computing is straightforward: to simulate human thought processes in a computerized model. However, building, refining and reaping business value from cognitive computing systems and applications is another story.

This KMWorld White Paper will educate its readers about the latest technology developments and success factors in cognitive computing today.

To participate in this White Paper opportunity, please contact: 

LaShawn Fugate
lashawn@infotoday.com   
859-361-0667 

Stephen Faig 
sfaig@infotoday.com 
973-224-2930 
 
Adam Shepherd 
ashepherd@dbta.com
908-795-3705 

Cloud-Based KM and Information Management

Intelligent Search

Enhancing Office 365

Text Analytics

KM for Customer Experience and Support

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Anaheim Convention Center, Anaheim, California
Oct 22, 2018 - Oct 24, 2018
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Nov 05, 2018 - Nov 06, 2018
JW Marriott, Washington, DC
Nov 06, 2018 - Nov 08, 2018
JW Marriott, Washington, DC
Nov 06, 2018 - Nov 08, 2018
JW Marriott, Washington, DC
Nov 07, 2018 - Nov 08, 2018

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