Join your peers at KMWorld 2018 in Washington DC. Save $200 off your KMWorld Pass with Early Bird pricing.

 

Thursday, August 06, 2015
 
At Enterprise Search & Discovery 2015 • November 3-5, Washington, DC. new technologies, next generation information access, and novel approaches to search and discovery are on the agenda.
 
Join us as we consider the role of information governance as it affects search and discovery and investigate the intriguing challenges presented by mobile devices. 

Hear about incorporating new technologies, formulating new strategies, improving findability, moving to different platforms, adopting different approaches to search and discovery.
 
Register Today. Use code Open for early bird pricing !
 
 
  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
Intelligence is almost useless to the person whose only quality it is. — Alexis Carrel
  Breaking News

Upgraded archiving platform from Smarsh

Enhancements and new standardized packages

Hosted archiving solution provider for compliance and e-discovery Smarsh has announced what it describes as a new generation of its Archiving Platform that includes enhanced standard features...

Continue Here: http://www.kmworld.com/Articles/News/News/Upgraded-archiving-platform-from-Smarsh-105609.aspx

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SDL launches Trados Studio 2015

Toward seamless global customer experiences

SDL has introduced Trados Studio 2015, which is described as a key component of SDL’s language technology platform and core element of SDL’s

Continue Here: http://www.kmworld.com/Articles/News/News/SDL-launches-Trados-Studio-2015-105578.aspx

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Video conferencing, audio calling and screen sharing from Intellinote

Adds to quiver of communication, collaboration and productivity tools

Intellinote has added video conferencing, audio calling and screen sharing to its mobile team communication and collaboration platform. The new capabilities can be employed with both team members in...

Continue Here: http://www.kmworld.com/Articles/News/News/Video-conferencing-audio-calling-and-screen-sharing-from-Intellinote-105486.aspx

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  Inside KMWorld

It’s not just about money in financial services
Information is imperative!

Financial services companies are using a variety of knowledge management solutions to locate documents and disseminate information across the enterprise, for improved contact center performance and to mine data from employee feedback surveys.

Financial services companies are using a variety of knowledge management solutions to locate documents and disseminate information across the enterprise, for improved contact center performance and to mine data from employee...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Its-not-just-about-money-in-financial-services--Information-is-imperative!-104750.aspx

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  KM In Practice

Gaining insight to manage chronic disease

Predictive analytics and patient engagement

A joint solution between CVS Health and IBM Watson Health will employ cognitive computing as well as predictive analytics to improve care management services for patients with...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Gaining-insight-to-manage-chronic-disease-105606.aspx

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How to Succeed in Today’s Evolving Search Landscape

Artificial intelligence (AI) and machine learning are redefining the online search experience for both users and brands. Increasingly, customers are finding information about businesses directly through maps, apps, and digital assistants—before ever visiting a company's own website.Consumers are also seeking out more targeted answers than ever before. Search queries that include "near me" have increased 900% in the last two years.

To read more of this Best Practices in Intelligent Search White Paper article, Click Here.

KMWorld Web Events
Coming July 31, 2018
Harnessing the Power of Analytics Today
Today, more than ever, analytics is viewed as the next frontier for innovation, competition and productivity. From data discovery and visualization, to data science and machine learning, the world of analytics has changed drastically from even a few years ago.

Coming August 14, 2018
Cognitive Search and Analytics in Action
Cognitive Search and Analytics can provide you with unique business advantages over your rivals. It can drive effective customer self-service, provide your customer support teams with necessary and timely insights, and unlock important information necessary to drive innovation in your enterprise. Join us as we help you evaluate where, when, and how to use cognitive search and analytics in your organization.

Coming September 18, 2018
Game Changing Breakthroughs in Knowledge Management
A renewed enthusiasm about knowledge management is evident, particularly in the digital workplace. Discovering the value in corporate knowledge is amplified by new technologies, such as text analytics, cognitive search, machine learning, natural language processing, mobile email management, and new policy efforts. Attend this webinar to discover game changing breakthroughs to bring knowledge management to the next level in your organization to boost business performance.

Coming October 30, 2018
How Knowledge Management Can Improve Customer Experience
The importance of customer experience can't be overstated. It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in September/October 2018***
Best  Practices in Information Governance

Information is by nature non-governable.

But people are. Whether you use automation or policies or both— the way people USE information can be controlled. There are plenty of solutions available to help you. If you have compliance, regulatory or legal-risk issues—and that describes everyone—there is an answer for your information governance quandary.

This KMWorld White Paper will look for the BEST solutions in managing and leveraging business and organizational assets to improve performance and protect against risk.

To participate in this White Paper opportunity, please contact: 

LaShawn Fugate
lashawn@infotoday.com   
859-361-0667 

Stephen Faig 
sfaig@infotoday.com 
973-224-2930 
 
Adam Shepherd 
ashepherd@dbta.com
908-795-3705 

Intelligent Search

Enhancing Office 365

Text Analytics

KM for Customer Experience and Support

Enterprise Content Management [March/April 2018]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Manchester Grand Hyatt San Diego, San Diego, CA
Aug 20, 2018 - Aug 23, 2018
Walter E. Washington Convention Center, 801 Mt. Vernon Place, NW, Washington, DC
Aug 28, 2018 - Aug 28, 2018
JW Marriott, Washington, DC
Nov 05, 2018 - Nov 06, 2018
JW Marriott, Washington, DC
Nov 06, 2018 - Nov 08, 2018
JW Marriott, Washington, DC
Nov 06, 2018 - Nov 08, 2018

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