Get the early bird discount when you register now for KMWorld 2017 in Washington DC
Thursday, March 05, 2015

E-Discovery, Records & Information Management Conference
March 19, Washington, DC

With the overwhelming growth of digital information, the scope of electronic records management has expanded exponentially. OMB’s Managing Government Records Directive established the goal of storing all agency email messages in a digital format by 2016, and storing permanent records electronically by 2019. Digital Government Institute’s 12th annual Conference will explore current technology-based RM developments and successful RM program case studies. Free for Government. KMWorld industry members get $100 discount with Priority Code KMW.

Learn More.

  Table of Contents
Breaking News Inside KMWorld
  • Risk management: Reputation is everything
    News travels fast these days, and bad news travels faster. Most companies are now attuned to the fact that a few disgruntled customers or employees can leverage their opinions into a movement.
KM In Practice
Quote of the Week
The essence of knowledge is, having it, to apply it; not having it, to confess your ignorance.  — Confucius
  Breaking News

Powerful enterprise search connectors from Coveo

Unify customer information in cloud and on-premise systems

Coveo has launched a number of new and version-update connectors for its Enterprise Search Platform. The company says the Coveo Connectors further expand the opportunity for support...

Continue Here: http://www.kmworld.com/Articles/News/News/Powerful-enterprise-search-connectors-from-Coveo-102477.aspx

Return to Contents


Enterprise process automation from HelpSystems

Introduces new suite

HelpSystems has released the Enterprise Process Automation Suite, which, the company says, brings businesses a unified solution to automate and orchestrate IT and business processes from the server down...

Continue Here: http://www.kmworld.com/Articles/News/News/Enterprise-process-automation-from-HelpSystems-102474.aspx

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B2B analytics from OpenText

Boosts supply chain insights

OpenText has added new analytics capabilities to the OpenText Trading Grid, which is said to provide companies with the business process insights they need to make data-driven...

Continue Here: http://www.kmworld.com/Articles/News/News/B2B-analytics-from-OpenText-102349.aspx

Return to Contents


  Inside KMWorld

Risk management: Reputation is everything

News travels fast these days, and bad news travels faster. Most companies are now attuned to the fact that a few disgruntled customers or employees can leverage their opinions into a movement.

Reputational risk is the number one risk concern among business executives globally, according to a study conducted by Forbes Insights on behalf of Deloitte Touche Tohmatsu Limited....

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Risk-management-Reputation-is-everything-102169.aspx

Return to Contents


  KM In Practice

A workflow and approval process solution expands on campus

Nearly all departments now using Integrify

Seven years ago, Information Technology Services (ITS) at Baylor University in Waco, Texas, chose Integrify as its workflow and approval process solution. The initial application streamlined the...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/A-workflow-and-approval-process-solution-expands-on-campus-102476.aspx

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Best Practices in Information Governance

Information Governance—as a discipline—has undergone a strange and wild ride over the past couple of years. Finally, we have moved past endless debates on definitions and usable frameworks, thanks to the efforts of the Information Governance Initiative (IGI) and other IG leaders and practitioners…

To read more of this Best Practices in Information Governance White Paper article, Click Here.

KMWorld Web Events
Coming October 24, 2017
Enabling Success with Customer Experience Management
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's BEST opportunity to convert him or her to a loyal customer.

Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2017***

Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. 

To participate in this White Paper opportunity, contact:

LaShawn Fugate
lashawn@infotoday.com   
(859) 278-2223 x 104 

Mobile Workforce [September/October 2017]

Cognitive Computing [September/October 2017]

Information Governance [September/October 2017]

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Orlando World Center Marriott, Orlando, FL
Oct 15, 2017 - Oct 17, 2017
JW Marriott Washington DC
Nov 06, 2017 - Nov 07, 2017
JW Marriott, Washington, DC
Nov 06, 2017 - Nov 09, 2017
JW Marriott Washington, DC
Nov 07, 2017 - Nov 09, 2017
JW Marriott Washington, DC
Nov 08, 2017 - Nov 09, 2017

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