Get the early bird discount when you register now for KMWorld 2017 in Washington DC
Tuesday, February 10, 2015

Text Analytics in Action: Finding the "Killer Patent"
Coming February 17, 2015

During this webinar, Evan McAlpine and Ryan Hynes of kCura will walk you step-by-step through the text analytics process and show you how they quickly and efficiently find the needle in the Patent & Trademark Office's haystack of patents. During the live demonstration, you?ll find one "killer patent" and identify solutions to your biggest research obstacles. You'll walk away with a better understanding of how analytics works and how to use it in real-life situations.

Register now

  Table of Contents
Breaking News Inside KMWorld
  • Marketing automation: an accelerating solution
    Major software companies have added marketing automation products to their suites.... Personalizing messaging and performing complex workflows are important characteristics of marketing automation.
KM In Practice
Quote of the Week
Education is the ability to listen to almost anything without losing your temper or your self-confidence.  — Robert Frost
  Breaking News

SharePoint social collaboration from Incentive

Including video instant messaging, document collaboration, file share

Mid-market collaboration tool provider Incentive has added seamless integration with Microsoft SharePoint, allowing SharePoint users to search, visualize and collaborate on files natively within Incentive. Incentive explains all SharePoint...

Continue Here: http://www.kmworld.com/Articles/News/News/SharePoint-social-collaboration-from-Incentive-101957.aspx

Return to Contents


Smarsh acquires Presensoft

Adds IM archiving support

Hosted archiving solutions for compliance and e-discovery provider Smarsh has completed the acquisition of Presensoft, a provider of cloud-based enterprise messaging compliance solutions. Presensoft offers archiving solutions...

Continue Here: http://www.kmworld.com/Articles/News/News/Smarsh-acquires-Presensoft-101899.aspx

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A2iA releases TextReader

Toolkit for recognizing full printed and cursive handwritten text

A2iA has announced that its newest SDK, A2iA TextReader, can be used for printed and cursive text recognition, enabling all types of documents to be transformed into searchable and...

Continue Here: http://www.kmworld.com/Articles/News/News/A2iA-releases-TextReader-101935.aspx

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  Inside KMWorld

Marketing automation: an accelerating solution

Major software companies have added marketing automation products to their suites.... Personalizing messaging and performing complex workflows are important characteristics of marketing automation.

Marketing automation is one of the fastest growing sectors in the software industry. According to some estimates, it is increasing at a rate of 60 percent per year. Because market penetration...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Marketing-automation-an-accelerating-solution-101540.aspx

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  KM In Practice

Delivering a new lupus drug to market

Meeting FDA producting labeling requirements

Bringing new drugs to market takes more than just testing. Among the hurdles is filing the drug’s product information properly with the Food and Drug Administration (FDA).

Health...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Delivering-a-new-lupus-drug-to-market-101955.aspx

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Cognitive/AI-Powered Customer Service: Use-Cases and Real-World Examples

Cognitive/AI technologies for customer engagement are white hot. No wonder professionals, who had removed AI from their resumes, are scrambling to add it back in! As a pioneer in cognitive/AI solutions for customer service and engagement, eGain has not only developed cutting-edge technology but also proven use-cases and best practices over the last two decades. In this article, we discuss four use-cases that have already enabled blue-chip companies to transform—not just improve—customer service and engagement…

To read more of this Best Practices in Cognitive Computing White Paper article, Click Here.

KMWorld Web Events
Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2017***

Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. 

To participate in this White Paper opportunity, contact:

LaShawn Fugate
lashawn@infotoday.com   
(859) 278-2223 x 104 

Mobile Workforce [September/October 2017]

Cognitive Computing [September/October 2017]

Information Governance [September/October 2017]

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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