Get the 2017 Knowledge Management Buyers' Guide
Thursday, February 05, 2015

 

The event has passed, but the wisdom lives on.

Click here for access to many of the presentations from the 2014 KMWorld Conference. 

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
Nothing is more terrible than activity without insight.  — Thomas Carlyle
  Breaking News

Build better search-based applications with Attivio

Active Intelligence Engine platform Version 4.3 released

Attivio has launched Version 4.3 of its Active Intelligence Engine (AIE) platform, which is said to simplify delivering unlimited search and analytic applications from a single reusable platform without...

Continue Here: http://www.kmworld.com/Articles/News/News/Build-better-search-based-applications-with-Attivio-101863.aspx

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Search Technologies launches Aspire V. 2.1

Content processing framework

Search Technologies has introduced a new version of its Aspire content processing framework. The company says Aspire 2.1 is designed for handling unstructured data, providing a solution...

Continue Here: http://www.kmworld.com/Articles/News/News/Search-Technologies-launches-Aspire-V.-2.1-101837.aspx

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Unified suite for marketing, service and support

SDL announces V. 2.0 of its Customer Experience Cloud

SDL has released Version 2.0 of its Customer Experience Cloud (CXC) to align with top strategic initiatives of the leading global brands. With enhanced capabilities, the company says, organizations...

Continue Here: http://www.kmworld.com/Articles/News/News/Unified-suite-for-marketing-service-and-support-101744.aspx

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  Inside KMWorld

Creating a more knowledgeable, nimble organization

"Our employees knew there was information on the intranet that they needed, but they had trouble finding it."

Companies are relying on the knowledge they gather to improve employee efficiency and rally workers around company successes to boost a sense of teamwork, which in turn helps to increase sales.

One...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Creating-a-more-knowledgeable-nimble-organization-101536.aspx

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  KM In Practice

Brewing beer with IT help from the cloud

Ensures maximum uptime to support its brewing facilities

New Belgium Brewing Company has chosen a cloud computing platform to increase network availability and seamlessly connect its brewing facilities across the country. The employee-owned craft brewery is leveraging...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Brewing-beer-with-IT-help-from-the-cloud-101861.aspx

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What to Expect When You’re Expecting Text Analytics: A Checklist

These days, most organizations realize there is plenty of hidden value in the unstructured data they handle every day. But there is still a fair amount of unfamiliarity around what text analytics is all about, and integrating this technology as part of an existing workflow is often approached without looking at the entire picture…

To read more of this Best Practices in Text Analytics White Paper article, Click Here.

KMWorld Web Events
Coming June 27, 2017
How to Succeed with Cloud-Based Knowledge Management
The success of any organization depends on the knowledge necessary to create new opportunities and improve performance. The cloud has opened up new possibilities for knowledge management, from increased speed and accessibility, to lower storage costs and on-demand scalability.

Coming July 25, 2017
Leveraging Text Analytics in Your Organization
Determining what content really contains is a critical skill for 2017 information man-agers. Text analytics will be a new frontier for just about everybody. The ability to ana-lyze, examine, cull out the garbage and discover the gems is the new effort at work in the document management business.

Coming August 22, 2017
Best Practices in Cognitive Search
Intelligent search can provide you with unique business advantages over your rivals. It can drive effective customer self-service, provide your customer support teams with necessary and timely insights, and unlock important information necessary to drive innovation in your enterprise. Join us for a roundtable webinar on the best practices in intelligent search and discovery.

Coming September 19, 2017
Game Changing Breakthroughs in Knowledge Management
Knowledge management has taken its share of hits, but there is a renewed enthusiasm for reaching for the value in corporate knowledge, both tacit (in the minds) and explicit (written down.) New technologies, such as text analytics, and new policy efforts are truly changing the game for KM.

Coming October 24, 2017
Enabling Success with Customer Experience Management
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's BEST opportunity to convert him or her to a loyal customer.

Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in July/August 2017***

Best Practices in Cloud Solutions for the Enterprise

EMBRACING THE CLOUD

As Cloud Solutions proliferate and evolve, concerns about security and mobility persist. The SaaS model has already changed into a myriad of self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction. Imagine what employees and customers could do if they could simply log onto a website and conduct a business deal or a transaction. It’s an extreme departure for many companies that fear the security issues, but it is also quite likely to be the way of the future.

Keep up with the fast-changing Cloud environment, starting with: “Best Practices in Cloud Solutions for the Enterprise”, please contact:  

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

-------------------------

 ***Coming in July/August 2017***

Best Practices in Intelligent Search

For years, the focus of search was mainly on, well, searching. How to arrange information for better search; how to eliminate the garbage for better search; how to store things for better search....on and on. Now, the smartest minds are focused on "finding." That's the ultimate goal -- finding what people need to do their jobs and make better decisions. Search serves no purpose if the user can't find the things he or she wants. That's why the next KMWorld White Paper, "Best Practices in Intelligent Search",  is focused on "finding" the right answer at the right time. 

if you think you play a role in this great task, then get involved with your story and position in this market. Please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

 

Text Analytics [May 2017]

KM for Financial Services [April 2017]

KM for Customer Experience [April 2017]

E-Discovery [January 2017]

BPM and Case Management [January 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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