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Tuesday, December 02, 2014

ECM: To the Cloud and Beyond
Coming TODAY- December 02, 2014: 11am PT/2pm ET

Whether driven by the requirement to respond with agility to business and end-user demands, a goal of igniting the enterprise with innovation, or simply by how the cloud is where business is increasingly conducted, we are on the path to an IT transformation. We'll explore the freshly awakening ECM movement in this KMWorld interactive webinar event.

Register now

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
The greatest obstacle to discovery is not ignorance—it is the illusion of knowledge.  —  Daniel J. Boorstin
  Breaking News

Unstructured data analytics and e-discovery from Brainspace

Releases Brainspace Discovery Version 5.1

Brainspace has launched V. 5.1 of Brainspace Discovery, its unstructured data analytics and e-discovery solution. The company says V. 5.1 employs its machine learning technology and data visualization capabilities...

Continue Here: http://www.kmworld.com/Articles/News/News/Unstructured-data-analytics-and-e-discovery-from-Brainspace-100846.aspx

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OpenText expands information access

Governance and compliance for Oracle E-Business suite customers using Microsoft SharePoint

OpenText has unveiled Microsoft SharePoint Services (SPS) for Extended ECM for Oracle’s E-Business Suite. OpenText says the offering provides comprehensive ERP-associated content management, governance and compliance management.

The...

Continue Here: http://www.kmworld.com/Articles/News/News/OpenText-expands-information-access-100834.aspx

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Bridgeline Digital releases iAPPS 5.2

Upgrades its Digital Engagement Platform

Bridgeline Digital has unveiled iAPPS 5.2, a .NET platform that has been designed for Web content management, e-commerce, e-marketing, social media management and Web analytics on one all-encompassing .NET...

Continue Here: http://www.kmworld.com/Articles/News/News/Bridgeline-Digital-releases-iAPPS-5.2-100804.aspx

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  Inside KMWorld

Managing marketing: putting the puzzle together

""We interviewed many CMOs and asked them where their overall marketing plan was. Surprisingly, most of them did not know."

Marketing has experienced a surge in both corporate influence and budgets. Gartner predicted that chief marketing officers (CMOs) will spend more on IT than chief information officers (CIOs) within...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Managing-marketing-putting-the-puzzle-together-99975.aspx

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  KM In Practice

Enterprise information management enables better student loan servicing

Capturing, processing and managing its student loan borrower correspondence

Nelnet, which focuses on educational loan servicing and payment processing, has deployed a new process management platform. The company has chosen the OpenText Process Suite to capture,...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Enterprise-information-management-enables-better-student-loan-servicing-100844.aspx

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Knowledge, Knowledge Everywhere: 10 Places to Be Sure to Use Knowledge Management

Knowledge management (KM) offers a wealth of reliable information on a variety of topics. But if the knowledge you need isn't right at your fingertips, right in the moment, then KM can become yet another application to toggle to in the midst of your other activities. To maximize the value of KM, whether using it on-premises or in the cloud, be sure you've set it up to work alongside these other critical customer service applications, so that you can reap the greatest benefit.

To read more of this Best Practices in Cloud-Based KM and Information Management White Paper article, Click Here.

KMWorld Web Events
Coming October 09, 2018
AI 101: Making ordinary business operations extraordinary
Just 15% of enterprises are using Artificial Intelligence (AI) right now.* How come? For many organizations, AI still seems untouchable, conjuring up images of complex sci-fi scenarios. But, in reality, it is surprisingly straightforward to implement and to use in day-to-day business operations.

Coming October 30, 2018
How Knowledge Management Can Improve Customer Experience
The importance of customer experience can't be overstated. It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in October 2018***
Best  Practices in Cognitive Computing 

A new era of cognitive computing is unfolding and its impact is already being felt across industries, from preventative maintenance at manufacturing plants and patient diagnosis at hospitals, to the rise of sophisticated chatbots ready to assist us across the connected world. The goal of cognitive computing is straightforward: to simulate human thought processes in a computerized model. However, building, refining and reaping business value from cognitive computing systems and applications is another story.

This KMWorld White Paper will educate its readers about the latest technology developments and success factors in cognitive computing today.

To participate in this White Paper opportunity, please contact: 

LaShawn Fugate
lashawn@infotoday.com   
859-361-0667 

Stephen Faig 
sfaig@infotoday.com 
973-224-2930 
 
Adam Shepherd 
ashepherd@dbta.com
908-795-3705 

Cloud-Based KM and Information Management

Intelligent Search

Enhancing Office 365

Text Analytics

KM for Customer Experience and Support

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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