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Tuesday, November 25, 2014

ECM: To the Cloud and Beyond
Coming December 02, 2014

Whether driven by the requirement to respond with agility to business and end-user demands, a goal of igniting the enterprise with innovation, or simply by how the cloud is where business is increasingly conducted, we are on the path to an IT transformation. We'll explore the freshly awakening ECM movement in this KMWorld interactive webinar event.

Register now

  Table of Contents
Breaking News Inside KMWorld
  • Life science KM leaders discuss data search, reuse
    Knowledge management is a relatively new discipline in the life sciences industry. Even large companies may not have a well-defined KM structure or team. When KM leaders from pharmaceutical giants, midsize companies and startups gathered at an event in August, a common theme was the duel challenge of making search of internal documents more efficient and getting researchers to see enough value in sharing information that they will change business practices....
KM In Practice
Quote of the Week
Education is the ability to listen to almost anything without losing your temper or your self-confidence.  — Robert Frost
  Breaking News

Bloomfire premiers Advanced Reporting for customer insights

Offers improved engagement, performance

Bloomfire has launched an Advanced Reporting offering, which the company says is designed to give organizations detailed, easily consumed data that moves beyond views, likes and follows to show...

Continue Here: http://www.kmworld.com/Articles/News/News/Bloomfire-premiers-Advanced-Reporting-for-customer-insights-100767.aspx

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New compliance tools from AvePoint

Expanded support for risk management programs

AvePoint has introduced significant upgrades to its compliance product line, Compliance Guardian Service Pack (SP) 3 and Compliance Guardian Online SP 2. The company reports Compliance Guardian mitigates privacy,...

Continue Here: http://www.kmworld.com/Articles/News/News/New-compliance-tools-from-AvePoint-100766.aspx

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New capabilities for Attensity Q

Discovering emerging themes in data

Attensity has launched new capabilities for Attensity Q that enable automatic profiling and detection of the “unknowns” and emerging themes in real-time data. The company adds the solution proactively...

Continue Here: http://www.kmworld.com/Articles/News/News/New-capabilities-for-Attensity-Q-100765.aspx

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  Inside KMWorld

Life science KM leaders discuss data search, reuse

Knowledge management is a relatively new discipline in the life sciences industry. Even large companies may not have a well-defined KM structure or team. When KM leaders from pharmaceutical giants, midsize companies and startups gathered at an event in August, a common theme was the duel challenge of making search of internal documents more efficient and getting researchers to see enough value in sharing information that they will change business practices....

Knowledge management is a relatively new discipline in the life sciences industry. Even large companies may not have a well-defined KM structure or team. When KM leaders from pharmaceutical giants, midsize...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Life-science-KM-leaders-discuss-data-search-reuse-99972.aspx

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  KM In Practice

Exacto adopts cloud-based ERM

Deploys Integrify's enterprise request management solution

Exacto Inc., whose formulations are engineered to optimize the conditions in which chemicals, water and soils alloy to achieve productive croplands and landscapes, wanted to upgrade organization, accountability and...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Exacto-adopts-cloud-based-ERM-100759.aspx

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Cognitive/AI-Powered Customer Service: Use-Cases and Real-World Examples

Cognitive/AI technologies for customer engagement are white hot. No wonder professionals, who had removed AI from their resumes, are scrambling to add it back in! As a pioneer in cognitive/AI solutions for customer service and engagement, eGain has not only developed cutting-edge technology but also proven use-cases and best practices over the last two decades. In this article, we discuss four use-cases that have already enabled blue-chip companies to transform—not just improve—customer service and engagement…

To read more of this Best Practices in Cognitive Computing White Paper article, Click Here.

KMWorld Web Events
Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2017***

Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. 

To participate in this White Paper opportunity, contact:

LaShawn Fugate
lashawn@infotoday.com   
(859) 278-2223 x 104 

Mobile Workforce [September/October 2017]

Cognitive Computing [September/October 2017]

Information Governance [September/October 2017]

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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