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Tuesday, September 09, 2014

Sponsored by Appian

Create a Process-Driven Digital Enterprise
Coming September 19, 2014 | special time 4:00 PM BST / 11:00 AM ET

Please join us for an exclusive and free webinar designed specifically for professionals tasked with transforming the business into a digital enterprise. During this one hour webinar, learn about major process pain points in organisations and what you can do about it; benefits from structured processes with agility for ad-hoc collaboration; how you can model, automate, manage, and monitor processes on one platform; and ways to identify the right resources, tools, and areas to maximize return.

Register now

  Table of Contents
Breaking News Inside KMWorld
  • Measuring campaign performance: Attribution models hit the spot
    In the ongoing quest to improve performance, organizations have sought reductions in process cycle times, enhancements in supply chain efficiency, greater quality assurance and many forms of cost savings. Recently, interest in obtaining better measures of advertising campaign performance has shown a noticeable uptick.
KM In Practice
Quote of the Week
The greatest obstacle to discovery is not ignorance—it is the illusion of knowledge.  —  Daniel J. Boorstin
  Breaking News

Healthcare management and analytics from Midas+

Launches Juvo Care Performance Platform

Midas+, a Xerox company, has introduced the Juvo Care Performance Platform, which has been designed to collect and analyze the massive volumes of patient care data and...

Continue Here: http://www.kmworld.com/Articles/News/News/Healthcare-management-and-analytics-from-Midas--99198.aspx

Return to Contents


Furthering SharePoint governance

AvePoint releases DocAve Governance Automation Service Pack 5

AvePoint has launched DocAve Governance Automation Service Pack (SP) 5, which allows administrators to implement an extensible data governance strategy that is said to empower users, is...

Continue Here: http://www.kmworld.com/Articles/News/News/Furthering-SharePoint-governance-99159.aspx

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HiSoftware acquired by Cryptzone

Dynamic access management, data security, compliance

Cryptzone has acquired HiSoftware, which provides governance, compliance and security solutions. Cryptzone says HiSoftware’s product portfolio offers a complementary set of solutions that will enhance Cryptzone’s capabilities...

Continue Here: http://www.kmworld.com/Articles/News/News/HiSoftware-acquired-by-Cryptzone-99177.aspx

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  Inside KMWorld

Measuring campaign performance: Attribution models hit the spot

In the ongoing quest to improve performance, organizations have sought reductions in process cycle times, enhancements in supply chain efficiency, greater quality assurance and many forms of cost savings. Recently, interest in obtaining better measures of advertising campaign performance has shown a noticeable uptick.

In the ongoing quest to improve performance, organizations have sought reductions in process cycle times, enhancements in supply chain efficiency, greater quality assurance and many forms of cost savings. Recently, interest...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Measuring-campaign-performance-Attribution-models-hit-the-spot-98778.aspx

Return to Contents


  KM In Practice

Analytics and reporting help drive decision to adopt KM system

Enables customers to find answers easily to common questions

ExpenseWatch has deployed a cloud-based knowledge management solution to power its Customer Satisfaction Help and Support Portal. The company provides a Web-based spend management subscription service with modules for...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Analytics-and-reporting-help-drive-decision-to-adopt-KM-system-99199.aspx

Return to Contents


Knowledge, Knowledge Everywhere: 10 Places to Be Sure to Use Knowledge Management

Knowledge management (KM) offers a wealth of reliable information on a variety of topics. But if the knowledge you need isn't right at your fingertips, right in the moment, then KM can become yet another application to toggle to in the midst of your other activities. To maximize the value of KM, whether using it on-premises or in the cloud, be sure you've set it up to work alongside these other critical customer service applications, so that you can reap the greatest benefit.

To read more of this Best Practices in Cloud-Based KM and Information Management White Paper article, Click Here.

KMWorld Web Events
Coming October 09, 2018
AI 101: Making ordinary business operations extraordinary
Just 15% of enterprises are using Artificial Intelligence (AI) right now.* How come? For many organizations, AI still seems untouchable, conjuring up images of complex sci-fi scenarios. But, in reality, it is surprisingly straightforward to implement and to use in day-to-day business operations.

Coming October 30, 2018
How Knowledge Management Can Improve Customer Experience
The importance of customer experience can't be overstated. It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in October 2018***
Best  Practices in Cognitive Computing 

A new era of cognitive computing is unfolding and its impact is already being felt across industries, from preventative maintenance at manufacturing plants and patient diagnosis at hospitals, to the rise of sophisticated chatbots ready to assist us across the connected world. The goal of cognitive computing is straightforward: to simulate human thought processes in a computerized model. However, building, refining and reaping business value from cognitive computing systems and applications is another story.

This KMWorld White Paper will educate its readers about the latest technology developments and success factors in cognitive computing today.

To participate in this White Paper opportunity, please contact: 

LaShawn Fugate
lashawn@infotoday.com   
859-361-0667 

Stephen Faig 
sfaig@infotoday.com 
973-224-2930 
 
Adam Shepherd 
ashepherd@dbta.com
908-795-3705 

Cloud-Based KM and Information Management

Intelligent Search

Enhancing Office 365

Text Analytics

KM for Customer Experience and Support

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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