Get the early bird discount when you register now for KMWorld 2017 in Washington DC
Tuesday, August 12, 2014

Sponsored by Transversal

Why a centralized knowledge solution is the power behind a solid customer engagement strategy
Coming August 19, 2014 11:00 AM PT / 2:00 PM ET

Please join Transversal and industry expert Kate Leggett from Forrester in this webcast to explore the 4 P's of customer service and introduce you to the next generation knowledge solution that can help you with your customer engagement strategies.

Register now

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
Education is the ability to listen to almost anything without losing your temper or your self-confidence.  — Robert Frost
  Breaking News

BIRT goes mobile with Actuate

PowerDocs for the Salesforce1 Mobile App incorporates ERP, CRM data

Actuate has launched BIRT PowerDocs for the Salesforce1 Mobile App, a cloud-based app designed to automatically incorporate ERP and CRM data and simplify generation of customer sales quotations and...

Continue Here: http://www.kmworld.com/Articles/News/News/BIRT-goes-mobile-with-Actuate-98685.aspx

Return to Contents


MongoHQ transforms into Compose

Full-featured database as a service

With its expansion beyond MongoDB to include Elasticsearch (beta), MongoHQ has rebranded itself as Compose, which is now said to offer the first fully managed platform to safely and...

Continue Here: http://www.kmworld.com/Articles/News/News/MongoHQ-transforms-into-Compose-98662.aspx

Return to Contents


Managing enterprise search

RAVN releases Manage 3.6

RAVN Systems has announced RAVN Manage 3.6, an enterprise search tool designed to identify hidden problems and allow organizations to be more efficient in managing critical search and other...

Continue Here: http://www.kmworld.com/Articles/News/News/Managing-enterprise-search-98652.aspx

Return to Contents


  Inside KMWorld

Financial service firms tap a wealth of KM features

Click-through rates for mobile site visitors have increased from 15 percent to 50 percent, and the mobile traffic has increased by 8 percent.

Knowledge management solutions are helping banks and other financial service companies protect customer accounts, target prospects with relevant content and manage documentation across the enterprise.

One of the most critical uses of...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Financial-service-firms-tap-a-wealth-of-KM-features-97707.aspx

Return to Contents


  KM In Practice

Leveraging open source knowledge management

Integrating previously siloed medical and research data

The Phelan-McDermid Syndrome Foundation and the Center for Biomedical Informatics at Harvard Medical School have received a $1 million contract from the Patient-Centered Outcomes Research...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Leveraging-open-source-knowledge-management-98686.aspx

Return to Contents


How to Steer Cognitive Applications With Semantic Technologies

We have entered the era of smart applications. Chatbots, recommendation services, knowledge discovery tools and analytics solutions are deployed across various industries to enhance digital customer interaction and increase operational efficiency. The demand for talented and experienced developers and technology professionals is constantly exceeding supply…

To read more of this Best Practices in Cognitive Computing White Paper article, Click Here.

KMWorld Web Events
Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2017***

Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. 

To participate in this White Paper opportunity, contact:

LaShawn Fugate
lashawn@infotoday.com   
(859) 278-2223 x 104 

Mobile Workforce [September/October 2017]

Cognitive Computing [September/October 2017]

Information Governance [September/October 2017]

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
JW Marriott Washington DC
Nov 06, 2017 - Nov 07, 2017
JW Marriott, Washington, DC
Nov 06, 2017 - Nov 09, 2017
JW Marriott Washington, DC
Nov 07, 2017 - Nov 09, 2017
JW Marriott Washington, DC
Nov 08, 2017 - Nov 09, 2017
JW Marriott, Washington, DC
Nov 08, 2017 - Nov 09, 2017

Search KMWorld

Connect