SAVE THE DATE! KMWORLD 2019 in Washington DC NOVEMBER 5 - 7, 2019

 

Thursday, June 12, 2014

Sponsored by IBM

Cleaning Up Legacy Data: an on-ramp to reducting information risk and cost
Coming June 18, 2014 11:00 AM PT / 2:00 PM ET

Companies struggle to deal with the unprecedented 85% annual growth in unstructured data, of which 70% has no business value, yet it generates significant cost and risk.

Please join IBM to learn how solutions for Legacy Data Cleanup can help you identify, analyze and act on unstructured data in-place, and improve information economics by better aligning information cost with its value.

Register now

 

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
The real voyage of discovery consists not in seeking new landscapes but in having new eyes. — Marcel Proust
  Breaking News

Another step forward for e-discovery

kCura releases Relativity 8.2

kCura has launched Relativity 8.2, a complete e-discovery solution that incorporates more than 100 new features. Further, says kCura, the new version includes significant enhancements to Relativity's fundamental technology,...

Continue Here: http://www.kmworld.com/Articles/News/News/Another-step-forward-for-e-discovery-97510.aspx

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Collaboration and co-browsing for enhanced customer experiences

Pegasystems to acquire Firefly provider Profeatable

Pegasystems has inked a deal to acquire Profeatable, provider of Firefly co-browsing technology. The transaction is expected to close early in the third quarter. Terms of the...

Continue Here: http://www.kmworld.com/Articles/News/News/Collaboration-and-co-browsing-for-enhanced-customer-experiences-97547.aspx

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Combining customer experience, dynamic case management

Eccentex and Genesys partner

Dynamic case management platform-as-a-service provider Eccentex has joined forces with Genesys, developer of customer service and contact center solutions.

The alliance is designed to create a 360-degree view...

Continue Here: http://www.kmworld.com/Articles/News/News/Combining-customer-experience-dynamic-case-management-97605.aspx

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  Inside KMWorld

ECM moves on: managing the flow

Trends in the enterprise content management (ECM) market such as storage in the cloud, access through mobile devices and adding a social dimension are helping to drive usage. Most importantly, more...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/ECM-moves-on-managing-the-flow-97043.aspx

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  KM In Practice

Cars.com streamlines its e-commerce channel

Mapping incoming data sets against each other to help consumers find the cars they want

Cars.com, an online destination for car shoppers, has chosen a master data management (MDM) solution from Stibo Systems to improve its e-commerce infrastructure and enhance the customer...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Cars.com-streamlines-its-e-commerce-channel-97604.aspx

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Garbage In, Garbage Out: Priming Organizations for Success at the Dawn of Automation

The value you can extract from automation technologies is limited by the quality of upstream data captured as part of the document management process.

To read more of this Best Practices in Document Management White Paper article, Click Here.

KMWorld Web Events
Coming June 11, 2019
Supercharging Your Customer Experience & Support
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming July 16, 2019
The New World of Intelligent Content Services
As digital information continues to grow at a staggering pace, a new generation of content services are revolutionizing how businesses approach ECM. Today's organizations are teeming with diverse types of content and different types of users, use cases and requirements. Through automation, integration and AI, content services are building upon the foundation of ECM systems to facilitate better information access, sharing and collaboration.

Coming August 13, 2019
The New World of Document Management
From its humble start in the filing cabinet, document management has evolved to revolutionize the way people do business with anytime/anywhere access via the cloud, easy collaboration and retention policy features, automated workflows and mobile-friendly development.

Coming September 17, 2019
Powering Your Organization with Smart Collaboration
Smart collaboration is not optional in today's organizations. Information is only valuable when it can easily be shared and communicated among others. The degree to which you can apply tools and policies that enhance knowledge sharing and collaboration will ultimately determine how successful your organization can be.

Coming October 01, 2019
Game-Changing Breakthroughs in Knowledge Management
A renewed enthusiasm about knowledge management is evident, particularly in the digital workplace. Discovering the value in corporate knowledge is amplified by new technologies, such as text analytics, cognitive search, machine learning, natural language processing, mobile email management, and new policy efforts.

Coming November 12, 2019
Fast Insights through Machine Learning & Analytics
Machine learning is on the rise at businesses hungry for greater automation and intelligence with use cases spreading across industries. At the same time, most projects are still in their early phases. Machine learning is still the new kid on the block. From identifying use cases, to selecting data sets and tools, there are many success factors to keep in mind.

Coming December 10, 2019
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in July 2019***
Best Practices in Intelligent Search

Today, search is no longer just about keyword matching. The emergence of intelligent search is revolutionizing our ability to make smart decisions by mining massive amounts of unstructured content and delivering new insights previously unattainable. The next era of the information age is upon us now.

Key focus areas will include:

• Artificial Intelligence • Cognitive Computing • Machine Learning • Natural Language Processing

• Deep Content Analytics • Predictive Insights • Cloud Services

To educate our audience about the latest developments and emerging success factors, contact:

LaShawn Fugate
lashawn@infotoday.com
859-361-0667

Stephen Faig
sfaig@infotoday.com
973-224-2930
 
Adam Shepherd
ashepherd@dbta.com
908-795-3705

Document Management

Customer Experience and Support

Enterprise Content Management

Business Intelligence and Analytics

Digital Transformation

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
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Jun 17, 2019 - Jun 19, 2019
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Jun 17, 2019 - Jun 20, 2019
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Aug 12, 2019 - Aug 15, 2019
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Aug 20, 2019 - Aug 20, 2019

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