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Tuesday, April 15, 2014

KEYNOTE: Big Data Vs Human Data

Will information come from the misty mountains of the internet or the cloud with no human engagement as Big Data suggests? Don’t we need human sensors to share knowledge? Hear what our popular and provocative speaker discusses the cycles of techno-fetishism that try and ignore the importance of human intelligence, seeking to create the great algorithm which will answer the questions of life, the universe, and everything else.

Hear Dave Snowden here.

  Table of Contents
Breaking News Inside KMWorld KM In Practice
  • PBS gets a DAM upgrade
    Stores and manage digital assets, manages workflow processes and tracks and delivers information
Quote of the Week
But we are all that way: when we know a thing we have only scorn for other people who don't happen to know it.  — Personal Recollections of Joan of Arc
  Breaking News

Toward deeper customer engagement

Telerik releases Sitefinity 7.0

Telerik has launched Sitefinity 7.0, the latest version of its Web content management platform. The company reports V. 7.0 is designed to deliver improved customer engagement, improved...

Continue Here: http://www.kmworld.com/Articles/News/News/Toward-deeper-customer-engagement-96312.aspx

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Xerox goes deeper with e-discovery managed services

Acquires Smart Data Consulting

Xerox has expanded its e-discovery services and technology consulting capabilities designed for law firms and corporations with the acquisition of Smart Data Consulting. Smart Data provides hosted...

Continue Here: http://www.kmworld.com/Articles/News/News/Xerox-goes-deeper-with-e-discovery-managed-services-96281.aspx

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Clarabridge acquires Market Metrix

Adds enterprise feedback management, case management and operational analytics

Customer experience management (CEM) provider Clarabridge has acquired Market Metrix, developer of an enterprise feedback management (EFM) platform for the leisure and hospitality industries. Clarabridge says Metrix...

Continue Here: http://www.kmworld.com/Articles/News/News/Clarabridge-acquires-Market-Metrix-96246.aspx

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  Inside KMWorld

State, local governments struggle to keep up with e-discovery requirements

KMWorld asked two experts, Matthew Nelson and Steve Marsh, who have helped public sector agencies with e-discovery implementations to discuss how government attorneys and IT leaders can work together to cope with the increasing volume of electronic data.

City, county and state governments are under increasing pressure to improve their electronic records management capabilities. Besides producing e-mails and other documents under legislation such as the federal

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/State-local-governments-struggle-to-keep-up-with-e-discovery-requirements-95375.aspx

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  KM In Practice

PBS gets a DAM upgrade

Stores and manage digital assets, manages workflow processes and tracks and delivers information

To offer its member stations access to high-quality media assets, the Public Broadcasting Service (PBS) has chosen a new digital asset management solution, OpenText Media Management from

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/PBS-gets-a-DAM-upgrade-96311.aspx

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How to Steer Cognitive Applications With Semantic Technologies

We have entered the era of smart applications. Chatbots, recommendation services, knowledge discovery tools and analytics solutions are deployed across various industries to enhance digital customer interaction and increase operational efficiency. The demand for talented and experienced developers and technology professionals is constantly exceeding supply…

To read more of this Best Practices in Cognitive Computing White Paper article, Click Here.

KMWorld Web Events
Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2017***

Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. 

To participate in this White Paper opportunity, contact:

LaShawn Fugate
lashawn@infotoday.com   
(859) 278-2223 x 104 

Mobile Workforce [September/October 2017]

Cognitive Computing [September/October 2017]

Information Governance [September/October 2017]

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
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Nov 06, 2017 - Nov 09, 2017
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Nov 06, 2017 - Nov 07, 2017
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Nov 07, 2017 - Nov 09, 2017
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Nov 08, 2017 - Nov 09, 2017
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Nov 08, 2017 - Nov 09, 2017

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