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Tuesday, February 04, 2014

 

A204: Integrating KM Practices: Case Studies

Malloy talks about surfing the knowledge wave as he shares a case study about a surf-inspired fitness company, SURFSET, that is using Bloomfire, a people-driven knowledge base, to provide the latest information and more. Vertal discusses the business benefits that can be gained through building employee communities and shares a case study about an innovative consumer products company that took steps to adopt a Liferay-based social intranet solution in a successful effort to enhance their employee work experience. Berry explains how companies including Harris Corporation, KeyBank, L'Oreal and Tokyo Electron are radically transforming by leveraging knowledge to become more relevant and responsive to their customers. 

See it here.

  Table of Contents
Breaking News Inside KMWorld
  • KM helps reshape the practice of law
    "The focus is social knowledge and finding the right people, then engaging them directly with a new problem set. In general, people who share knowledge rather than hold it do well in this setting."
KM In Practice
Quote of the Week
Everything you can imagine is real. — Pablo Picasso
  Breaking News

Encrypted content search for SharePoint from Cryptzone

Results filtered according to user permissions

Cryptzone has launched a new version of its Microsoft SharePoint document security solution, Secured eCollaboration 5.0. Cryptzone explains new features have been added to Version 5 that secure content...

Continue Here: http://www.kmworld.com/Articles/News/News/Encrypted-content-search-for-SharePoint-from-Cryptzone-94589.aspx

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Acrolinx unveils V. 4.0 for further enhanced content

New analytics module introduced

Acrolinx has announced Version 4.0 of its software, which guides writers to create more findable, engaging and understandable content. The company explains this release enhances its support for technical...

Continue Here: http://www.kmworld.com/Articles/News/News/Acrolinx-unveils-V.-4.0-for-further-enhanced-content-94526.aspx

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MicroStrategy releases 'PRIME'

Cloud-based, in-memory analytics service

MicroStrategy has released the Relational In-Memory Engine (PRIME) option for MicroStrategy Cloud. The company describes PRIME as a massively scalable, cloud-based, in-memory analytics service designed to deliver extremely high...

Continue Here: http://www.kmworld.com/Articles/News/News/MicroStrategy-releases-PRIME-94497.aspx

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  Inside KMWorld

KM helps reshape the practice of law

"The focus is social knowledge and finding the right people, then engaging them directly with a new problem set. In general, people who share knowledge rather than hold it do well in this setting."

Traditionally, law firms are not the most entrepreneurial businesses. They don't tolerate failures or work on research development of their business processes as much as other sectors. For that reason,...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/KM-helps-reshape-the-practice-of-law-94283.aspx

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  KM In Practice

Merchant Warehouse enhances mobile customer support

Mobile online forms, multimedia self-help resources, etc.

Merchant Warehouse, a provider of payment technologies and merchant account services, has chosen a new mobile app solution so it can offer merchants mobile customer care.

Merchant Warehouse has chosen...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Merchant-Warehouse-enhances-mobile-customer-support-94584.aspx

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Four Tips for Evaluating Search Tools
The word "intelligent" is used so often in describing KM applications, it can be challenging to evaluate search tools to determine whether they are best for a particular set of needs.

To read more of this Best Practices in Intelligent Search White Paper article, Click Here.
KMWorld Web Events
Coming July 30, 2019
The New World of Intelligent Content Services
As digital information continues to grow at a staggering pace, a new generation of content services are revolutionizing how businesses approach ECM. Today's organizations are teeming with diverse types of content and different types of users, use cases and requirements. Through automation, integration and AI, content services are building upon the foundation of ECM systems to facilitate better information access, sharing and collaboration.

Coming August 27, 2019
The New World of Document Management
From its humble start in the filing cabinet, document management has evolved to revolutionize the way people do business with anytime/anywhere access via the cloud, easy collaboration and retention policy features, automated workflows and mobile-friendly development.

Coming September 17, 2019
Powering Your Organization with Smart Collaboration
Smart collaboration is not optional in today's organizations. Information is only valuable when it can easily be shared and communicated among others. The degree to which you can apply tools and policies that enhance knowledge sharing and collaboration will ultimately determine how successful your organization can be.

Coming October 01, 2019
Game-Changing Breakthroughs in Knowledge Management
A renewed enthusiasm about knowledge management is evident, particularly in the digital workplace. Discovering the value in corporate knowledge is amplified by new technologies, such as text analytics, cognitive search, machine learning, natural language processing, mobile email management, and new policy efforts.

Coming October 24, 2019
Enterprise Digital Transformation Survey Results: Key Priorities, Readiness & Technologies Considered
Discover the key trends in digital transformation that you can put into practice. Find out how enterprises are approaching their DX projects regarding the prioritization, selection, use and location of technologies needed to support these projects, and where cognitive automation fits within these plans.

Coming November 12, 2019
Fast Insights through Machine Learning & Analytics
Machine learning is on the rise at businesses hungry for greater automation and intelligence with use cases spreading across industries. At the same time, most projects are still in their early phases. Machine learning is still the new kid on the block. From identifying use cases, to selecting data sets and tools, there are many success factors to keep in mind.

Coming December 10, 2019
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in September/October issue ***
Best Practices Report on Text Analytics and Natural Language Processing

From email messages and word documents, to social media posts and log files, the size and variety of unstructured data stored by today’s organizations is immense and growing daily.

Gaining insights from all of this data is a must-have for any business interested in competing on analytics. Whether you’re optimizing semantic search, building a Chatbot, fighting fraud, offering real-time recommendations or conducting sentiment analysis, you need to be able to effectively analyze unstructured data. That is where natural language processing (NLP) and text analytics come into play.

Key focus areas will include:

• Artificial Intelligence • Data Mining • Data Visualization
• Deep Learning • Machine Learning • Semantic Search

To educate our audience about the latest challenges and developments, contact:

LaShawn Fugate
lashawn@infotoday.com
859-361-0667

Stephen Faig
sfaig@infotoday.com
973-224-2930

Adam Shepherd
ashepherd@dbta.com
908-795-3705 
 

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Enterprise Content Management

Business Intelligence and Analytics

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  • Customer Relationship Management


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