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Thursday, January 23, 2014

Are you prepared to meet your Information Management challenges head on?

At your typical conference, you have smart people talking at you. The AIIM Conference is NOT that kind of event. Join your peers and dozens of industry experts and take part in the discussion. When you return to your office, you will be armed with practical solutions for your Information Management challenges.

Register before Jan. 31st and you could win the exclusive Google Glass.

 

  Table of Contents
Breaking News Inside KMWorld
  • Rethinking enterprise social networks
    Outside the organization, too, where social media has the reach and critical mass to make it a viable channel for customer interaction, enterprises are learning that its true value is in helping support the totality of its business activities....
KM In Practice
Quote of the Week
Education is the ability to listen to almost anything without losing your temper or your self-confidence.  — Robert Frost
  Breaking News

Real-time predictive coding

Hot Neuron releases Clustify 4.0

Hot Neuron has announced Version 4.0 of its Clustify software, which the company says is the first technology-assisted review tool to offer real-time predictive coding. Hot Neuron...

Continue Here: http://www.kmworld.com/Articles/News/News/Real-time-predictive-coding-94376.aspx

Return to Contents


Kofax introduces Mobile Capture Platform

Rapid development and deployment of smart capture apps

Kofax has unveiled its new Mobile Capture Platform as well as two new frameworks for mobile bill pay and mobile check deposit apps, which are built using the platform...

Continue Here: http://www.kmworld.com/Articles/News/News/Kofax-introduces-Mobile-Capture-Platform-94325.aspx

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Metalogix offers free SharePoint migration tool

Introduces Migration Expert

Metalogix has added Migration Expert to its suite of SharePoint solutions. The initial release is free of charge and is designed to minimize the risk and cost of a...

Continue Here: http://www.kmworld.com/Articles/News/News/Metalogix-offers-free-SharePoint-migration-tool-94361.aspx

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  Inside KMWorld

Rethinking enterprise social networks

Outside the organization, too, where social media has the reach and critical mass to make it a viable channel for customer interaction, enterprises are learning that its true value is in helping support the totality of its business activities....

As anyone involved in the world of knowledge management knows, a few years ago the term "social" hit the marketplace. Social was a term that went hand in hand with...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Rethinking-enterprise-social-networks-93832.aspx

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  KM In Practice

Maine adds efficiency to the unemployment claim process

Omni-channel program is designed to accept unemployment claims via the state's call center or online through a self-service portal

The state of Maine has chosen new technology to improve operations and deliver new services. A solution from business process management and customer relationship management provider Pegasystems...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Maine-adds-efficiency-to-the-unemployment-claim-process-94375.aspx

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Cognitive/AI-Powered Customer Service: Use-Cases and Real-World Examples

Cognitive/AI technologies for customer engagement are white hot. No wonder professionals, who had removed AI from their resumes, are scrambling to add it back in! As a pioneer in cognitive/AI solutions for customer service and engagement, eGain has not only developed cutting-edge technology but also proven use-cases and best practices over the last two decades. In this article, we discuss four use-cases that have already enabled blue-chip companies to transform—not just improve—customer service and engagement…

To read more of this Best Practices in Cognitive Computing White Paper article, Click Here.

KMWorld Web Events
Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2017***

Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. 

To participate in this White Paper opportunity, contact:

LaShawn Fugate
lashawn@infotoday.com   
(859) 278-2223 x 104 

Mobile Workforce [September/October 2017]

Cognitive Computing [September/October 2017]

Information Governance [September/October 2017]

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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