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Tuesday, December 03, 2013

5 Best Practices in Using Video for Employee Communications
December 10, 2013 | 11:00 am PST, 2:00 EST

Join Nate Treloar from RAMP on December 10 for an insightful conversation on how to best incorporate video as a true "first class citizen" in your company's content and communication practices. This webinar will address the newest approaches for the implementation of video to ensure end user adoption is on the rise in your organization, and the true value of your video content is realized. Nate will focus on industry best practices, tips and tricks in creating a rich video experience, as well as meaningful messaging for your users.

This is a FREE-Broadcast event. Register NOW !

  Table of Contents
Breaking News Inside KMWorld
  • 5 trends are reshaping records management
    The public sector, in particular, has begun to drive significant change in the software acquisition landscape by calling for deliberate adoption of open standards and open source...
KM In Practice
Quote of the Week
Education is the ability to listen to almost anything without losing your temper or your self-confidence.  — Robert Frost
  Breaking News

Real-time big data consumer applications

WibiData launches WibiEnterprise 3.0 platform

WibiData has released WibiEnterprise 3.0, an enterprise software platform for developing and deploying real-time big data applications. WibiEnterprise 3.0 is said to bridge the gap between Hadoop and the...

Continue Here: http://www.kmworld.com/Articles/News/News/Real-time-big-data-consumer-applications-93570.aspx

Return to Contents


SharePoint governance automation from AvePoint

Service Pack 4 supports hybrid deployments

AvePoint has released DocAve Governance Automation Service Pac (SP) 4, which supports SharePoint 2013 in hybrid environments. AvePoint claims SP 4 encourages SharePoint adoption by providing users with a...

Continue Here: http://www.kmworld.com/Articles/News/News/SharePoint-governance-automation-from-AvePoint-93568.aspx

Return to Contents


IBM beefs up BYOD infrastructure

To acquire mobile device management provider Fiberlink Communications

IBM has entered into a definitive agreement to acquire mobile management and security company Fiberlink Communications. Financial terms were not disclosed. IBM reports that with Fiberlink¹s MaaS360...

Continue Here: http://www.kmworld.com/Articles/News/News/IBM-beefs-up-BYOD-infrastructure-93550.aspx

Return to Contents


  Inside KMWorld

5 trends are reshaping records management

The public sector, in particular, has begun to drive significant change in the software acquisition landscape by calling for deliberate adoption of open standards and open source...

Enterprise architecture and records management professionals must be open to collaboration, working cross-functionally with business users and jointly developing their technical roadmap for the identification and exploration of new sources of...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/5-trends-are-reshaping-records-management-92683.aspx

Return to Contents


  KM In Practice

IKEA chooses partner for POS systems

"A complete solution provided by a single source."

IKEA Group has chosen point-of-sale (POS) infrastructure solutions from Wincor Nixdorf. Over the next two years, 12,000 POS systems will be installed in 300 IKEA stores in...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/IKEA-chooses-partner-for-POS-systems-93566.aspx

Return to Contents


Cognitive/AI-Powered Customer Service: Use-Cases and Real-World Examples

Cognitive/AI technologies for customer engagement are white hot. No wonder professionals, who had removed AI from their resumes, are scrambling to add it back in! As a pioneer in cognitive/AI solutions for customer service and engagement, eGain has not only developed cutting-edge technology but also proven use-cases and best practices over the last two decades. In this article, we discuss four use-cases that have already enabled blue-chip companies to transform—not just improve—customer service and engagement…

To read more of this Best Practices in Cognitive Computing White Paper article, Click Here.

KMWorld Web Events
Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2017***

Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. 

To participate in this White Paper opportunity, contact:

LaShawn Fugate
lashawn@infotoday.com   
(859) 278-2223 x 104 

Mobile Workforce [September/October 2017]

Cognitive Computing [September/October 2017]

Information Governance [September/October 2017]

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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