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Tuesday, October 15, 2013

Hear experts and practitioners share strategies and stories as they discuss improving business processes, expanding communication and collaboration, and creating productive enterprises, as well as sharing and applying knowledge at four co-located programs in Washington, DC: KMWorld 2013, Taxonomy Boot Camp, Enterprise Search Summit Fall and SharePoint Symposium. 

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  Table of Contents
Breaking News KM In Practice News Analysis
  • Oreos and Edward Snowden: The coming crisis for companies
    ...the fact remains that after less than three months on the job, Edward Snowden used a thumb drive and an anonymous e-mail account to substantially subvert the national security apparatus of the United States of America. The balance of power has shifted from the institution to the individual...
Quote of the Week
Education is the ability to listen to almost anything without losing your temper or your self-confidence.  — Robert Frost
  Breaking News

A “smart” knowledgebase from Bloomfire

Provides a robust, personalized experience

Bloomfire has added a number of new features to its people-driven knowledgebase that allow users to prioritize the content individuals need to do their jobs. The Bloomfire application automatically...

Continue Here: http://www.kmworld.com/Articles/News/News/A-smart-knowledgebase-from-Bloomfire-92550.aspx

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Unified “smart process application” from Kofax

Launches TotalAgility 7.0 development and deployment platform

Kofax has announced TotalAgility 7.0, a unified platform for the development and deployment of smart process applications (SPAs), which Forrester describes as a category of software that...

Continue Here: http://www.kmworld.com/Articles/News/News/Unified-smart-process-application-from-Kofax-92521.aspx

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Managing business vocabularies for governance

Adaptive introduces Web platform with semantic ontology capabilities

Adaptive has released it Business Glossary Manager (BGM), a Web-based platform designed to provide the framework to help organizations define and communicate consistent business vocabulary and align glossary terms...

Continue Here: http://www.kmworld.com/Articles/News/News/Managing-business-vocabularies-for-governance-92597.aspx

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  KM In Practice

UNCHC gains medical insights from big data analytics

Clinicians can quickly access and analyze critical patient information

UNC Health Care (UNCHC) is using big data analytics to improve patient care and manage information better. Eighty percent of the institution’s data is unstructured, including such medical information...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/UNCHC-gains-medical-insights-from-big-data-analytics-92596.aspx

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  News Analysis

Oreos and Edward Snowden: The coming crisis for companies

...the fact remains that after less than three months on the job, Edward Snowden used a thumb drive and an anonymous e-mail account to substantially subvert the national security apparatus of the United States of America. The balance of power has shifted from the institution to the individual...

[Editor's note: Nicco Mele is the author of The End of Big and will be delivering the opening keynote for the KM-World 2013 Conference (kmworld.com/conference/2013) on Nov. 6 at...

Continue Here: http://www.kmworld.com/Articles/News/News-Analysis/Oreos-and-Edward-Snowden-The-coming-crisis-for-companies-92006.aspx

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Cognitive/AI-Powered Customer Service: Use-Cases and Real-World Examples

Cognitive/AI technologies for customer engagement are white hot. No wonder professionals, who had removed AI from their resumes, are scrambling to add it back in! As a pioneer in cognitive/AI solutions for customer service and engagement, eGain has not only developed cutting-edge technology but also proven use-cases and best practices over the last two decades. In this article, we discuss four use-cases that have already enabled blue-chip companies to transform—not just improve—customer service and engagement…

To read more of this Best Practices in Cognitive Computing White Paper article, Click Here.

KMWorld Web Events
Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2017***

Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. 

To participate in this White Paper opportunity, contact:

LaShawn Fugate
lashawn@infotoday.com   
(859) 278-2223 x 104 

Mobile Workforce [September/October 2017]

Cognitive Computing [September/October 2017]

Information Governance [September/October 2017]

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
JW Marriott, Washington, DC
Nov 06, 2017 - Nov 09, 2017
JW Marriott Washington DC
Nov 06, 2017 - Nov 07, 2017
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Nov 07, 2017 - Nov 09, 2017
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Nov 08, 2017 - Nov 09, 2017
JW Marriott, Washington, DC
Nov 08, 2017 - Nov 09, 2017

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