Get the early bird discount when you register now for KMWorld 2017 in Washington DC
Tuesday, October 08, 2013

Sponsored By Hyland Software 

Enterprise Content Management: Making the complex simple
October 15, 2013 | 11:00 am PDT, 2:00 pm EDT

Join us for this one-hour webinar, "6 Things to Know about ECM", where you'll learn how to transform your manual, error-prone business processes while saving time and money; hear how to address the challenge of rolling out an ECM solution to an entire organization; and scope your next content management project to ensure alignment with your business process and the business owners who use them.

This is a FREE-Broadcast event. Register NOW !

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
Planning is an unnatural process; it is much more fun to do something. The nicest thing about not planning is that failure comes as a complete surprise, rather than being preceded by a period of worry and depression.  — Sir John Harvey-Jones
  Breaking News

Securing mobile apps, data

Mocana releases Mobile App Protection for iOS 7

Mocana has unveiled an enhanced version of Mobile App Protection, which the company says is the first commercially available app wrapping security solution for iOS 7 apps. MAP Version...

Continue Here: http://www.kmworld.com/Articles/News/News/Securing-mobile-apps-data-92451.aspx

Return to Contents


Client portal for small legal firms from LexisNexis

Integrates WatchDox technology into Time Matters 13

LexisNexis Legal and Professional has released Time Matters 13, a client, matter and document management system. This new version features integrated Watchdox technology, which provides law firms...

Continue Here: http://www.kmworld.com/Articles/News/News/Client-portal-for-small-legal-firms-from-LexisNexis-92439.aspx

Return to Contents


Integrated cloud-based workforce management

NewVoiceMedia introduces ContactWorld Perform

NewVoiceMedia has unveiled ContactWorld Perform, its new workforce management (WFM) offering. With WFM and telephony in one complete solution, businesses can change the customer experience based on the resources...

Continue Here: http://www.kmworld.com/Articles/News/News/Integrated-cloud-based-workforce-management-92418.aspx

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  Inside KMWorld

The key to information governance success: Start small

If you try to "boil the ocean," people freeze up because it is a big cultural change, consultants say.

Several years ago, the lack of sufficient controls over electronically stored information, especially unstructured content such as e-mails, became a real concern at ENMAX Corp., a utility that...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/The-key-to-information-governance-success-Start-small-92033.aspx

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  KM In Practice

EXFO leverages knowledge in real time

Access to contextual knowledge from across the Salesforce platform

EXFO, a provider of test and service assurance solutions for wireline and wireless network operators and equipment manufacturers, is enhancing customer and agent satisfaction, as well as efficiency, with...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/EXFO-leverages-knowledge-in-real-time-92450.aspx

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Why SaaS Outperforms On-Premise

If you've recently explored investing in a new software tool for your company, chances are it was a SaaS application. SaaS, or Software as a Service, is a software licensing and delivery model where companies "subscribe" to a software license and the software is hosted in a central location in the cloud instead of at the company's location, which is known as "on-premise..."

To read more of this Best Practices in Cloud Solutions for the Enterprise White Paper article, Click Here.

KMWorld Web Events
Coming August 29, 2017
Best Practices in Cognitive Search
Intelligent search can provide you with unique business advantages over your rivals. It can drive effective customer self-service, provide your customer support teams with necessary and timely insights, and unlock important information necessary to drive innovation in your enterprise. Join us for a roundtable webinar on the best practices in intelligent search and discovery.

Coming September 19, 2017
Game Changing Breakthroughs in Knowledge Management
Knowledge management has taken its share of hits, but there is a renewed enthusiasm for reaching for the value in corporate knowledge, both tacit (in the minds) and explicit (written down.) New technologies, such as text analytics, and new policy efforts are truly changing the game for KM.

Coming October 24, 2017
Enabling Success with Customer Experience Management
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's BEST opportunity to convert him or her to a loyal customer.

Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in September/October 2016***

Best Practices in Information Governance

Information is by nature non-governable.

But people are. Whether you use automation or policies or both— the way people USE information can be controlled. There are plenty of solutions available to help you. If you have compliance, regulatory or legal-risk issues—and that describes everyone—there is an answer for your information governance quandary.

This KMWorld White Paper will look for the BEST solutions in managing and leveraging business and organizational assets to improve performance and protect against risk.

To participate in this White Paper opportunity, contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

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***Coming in September/October 2016***

Best Practices in Cognitive Computing

Cognitive computing is not science fiction. From chatbots to self-driving cars, the market is evolving, and it’s on track to disrupt our everyday lives.

At the most basic level, a cognitive information system needs to be capable of extracting relevant information from big and diverse data sets to make intelligence decisions. Of course, that is easier said than done.

Share how your company is providing the resources that are paving the way forward in this exciting movement by participating in this White Paper opportunity.


Contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

---------------------------------

***Coming in September/October 2016***

Best Practices for the Mobile Workforce

It's hard to imagine a larger effect than the social and mobile workforce has had on the everyday activity on knowledge workers.

The ability to take work home (or work from home entirely) and conduct business through social media-driven interaction has changed the entire landscape.

But it has also changed businesses, as organizations try to cope with a world in which employees walk off the grounds with critical corporate information on their handhelds, and where communication and collaboration don’t necessarily happen by walking to the office next door.

To participate in this White Paper opportunity, contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

Cloud Computing for the Enterprise [July/August 2017]

Text Analytics [May 2017]

KM for Financial Services [April 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Manchester Grand Hyatt San Diego, San Diego, CA
Aug 21, 2017 - Aug 24, 2017
Walter E. Washington Convention Center, Washington, DC
Sep 06, 2017 - Sep 06, 2017
Portland Art Museum, Mark Building, Portland, OR
Sep 12, 2017 - Sep 14, 2017
Orlando World Center Marriott, Orlando, FL
Oct 15, 2017 - Oct 17, 2017
JW Marriott, Washington, DC
Nov 06, 2017 - Nov 09, 2017

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