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Tuesday, August 27, 2013

Sponsored By RAMP 

Best Practices: Delivering Video in SharePoint & other Content Management Systems
Thursday, September 5, 2013 | 9:00 am PDT, 12:00 pm EDT

Join Nate Treloar from RAMP on September 5 for an insightful conversation on how to best incorporate video as a true "first class citizen" in your company's content and communication practices. This webinar will address the newest approaches for the implementation of video to ensure end user adoption is on the rise in your organization, and the true value of your video content is realized.

This is a FREE-Broadcast event. Register NOW !

  Table of Contents
Breaking News KM In Practice The Future of the Future
  • A report from the trenches
    Getting into an ongoing cycle of rapid innovation and learning is the only formula for sustained growth in the foreseeable future.
Quote of the Week
The greatest obstacle to discovery is not ignorance—it is the illusion of knowledge.  —  Daniel J. Boorstin
  Breaking News

Broadening crowdsourced knowledge from Moxie

New mobile app, life edit and drag-and-drop

Moxie Software has expanded the capabilities of its Social Knowledgebase solution, which combines collaboration technology with knowledge management to improve employee productivity and boost customer engagement.

Social Knowledgebase permits enterprises...

Continue Here: http://www.kmworld.com/Articles/News/News/Broadening-crowdsourced-knowledge-from-Moxie-91570.aspx

Return to Contents


Unisys rolls out SaaS version of InfoImage ECM solution

New options for managing high-volume documents and processes

Unisys has introduced a SaaS version of its InfoImage enterprise content manage solution, which provides a secure, cloud-based alternative to on-premises installation of an ECM solution. Available via a...

Continue Here: http://www.kmworld.com/Articles/News/News/Unisys-rolls-out-SaaS-version-of-InfoImage-ECM-solution-91490.aspx

Return to Contents


OpenText boosts BPM/case management with Cordys acquisition

Cloud-based platform brings increased capabilities, flexibility

OpenText has acquired business process management (BPM) provider Cordys, in a move it says will give customers comprehensive enterprise information management and BPM solutions from a single...

Continue Here: http://www.kmworld.com/Articles/News/News/OpenText-boosts-BPM-case-management-with-Cordys-acquisition-91464.aspx

Return to Contents


  KM In Practice

Botanical manufacturer enhances product documentation processes

Seamless integration with existing ERP solution

Bio-Botanica has deployed a new system to manage its batch product manufacturing documentation and process flow. With the solution, M-Files QMS, Bio-Botanica can establish a single repository...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Botanical-manufacturer-enhances-product-documentation-processes-91571.aspx

Return to Contents


  The Future of the Future

A report from the trenches

Getting into an ongoing cycle of rapid innovation and learning is the only formula for sustained growth in the foreseeable future.

Envisioning the enterprise of the future is fun. But every now and then we need to take a break and come back down to earth to see if any of...

Continue Here: http://www.kmworld.com/Articles/Column/The-Future-of-the-Future/A-report-from-the-trenches-90488.aspx

Return to Contents


Knowledge, Knowledge Everywhere: 10 Places to Be Sure to Use Knowledge Management

Knowledge management (KM) offers a wealth of reliable information on a variety of topics. But if the knowledge you need isn't right at your fingertips, right in the moment, then KM can become yet another application to toggle to in the midst of your other activities. To maximize the value of KM, whether using it on-premises or in the cloud, be sure you've set it up to work alongside these other critical customer service applications, so that you can reap the greatest benefit.

To read more of this Best Practices in Cloud-Based KM and Information Management White Paper article, Click Here.

KMWorld Web Events
Coming October 09, 2018
AI 101: Making ordinary business operations extraordinary
Just 15% of enterprises are using Artificial Intelligence (AI) right now.* How come? For many organizations, AI still seems untouchable, conjuring up images of complex sci-fi scenarios. But, in reality, it is surprisingly straightforward to implement and to use in day-to-day business operations.

Coming October 30, 2018
How Knowledge Management Can Improve Customer Experience
The importance of customer experience can't be overstated. It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in October 2018***
Best  Practices in Cognitive Computing 

A new era of cognitive computing is unfolding and its impact is already being felt across industries, from preventative maintenance at manufacturing plants and patient diagnosis at hospitals, to the rise of sophisticated chatbots ready to assist us across the connected world. The goal of cognitive computing is straightforward: to simulate human thought processes in a computerized model. However, building, refining and reaping business value from cognitive computing systems and applications is another story.

This KMWorld White Paper will educate its readers about the latest technology developments and success factors in cognitive computing today.

To participate in this White Paper opportunity, please contact: 

LaShawn Fugate
lashawn@infotoday.com   
859-361-0667 

Stephen Faig 
sfaig@infotoday.com 
973-224-2930 
 
Adam Shepherd 
ashepherd@dbta.com
908-795-3705 

Cloud-Based KM and Information Management

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Enhancing Office 365

Text Analytics

KM for Customer Experience and Support

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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