Get the early bird discount when you register now for KMWorld 2017 in Washington DC
Tuesday, August 20, 2013

Sponsored By Jive Software

Get Social: How Drive Loyalty and Empower Reps With Social Support Communities
August 28, 2013 | 9:00 am PDT, 12:00 pm EDT

Join Jive Software and a leading consumer brand for an interactive webcast about how one company used a social platform to transformed an external customer support community into an extension of its support team. See how social features are used by a best-in-class company (both internally and externally) to help reps deliver better customer support and create brand advocates among customers.

This is a FREE-Broadcast event. Register NOW !

  Table of Contents
Breaking News KM In Practice News Analysis
  • Desktop search: changes ahead?
    Specialists in the enterprise will need desktop search systems as long as there are desktop computers. The "death" of a PC does not mean that an entire population will disappear overnight. On the other hand, desktop search is not perfect, and innovation seems to have stalled.
Quote of the Week
There is much pleasure to be gained from useless knowledge. — Bertrand Russell
  Breaking News

Emerging organic metadata tags for SEO

Darwin Ecosystem launches API

Darwin Ecosystem has introduced the Emerging Organic Meta Tags API for search engine optimization (SEO) subscription and services. The company reports its organic temporal curation engine SEO boosts rankings...

Continue Here: http://www.kmworld.com/Articles/News/News/Emerging-organic-metadata-tags-for-SEO-91447.aspx

Return to Contents


Sync content between SharePoint 2007, 2010 and 2013

Metalogix launches Replicator 6.1

Metalogix has released Replicator 6.1, which is said to be the first product with the ability to sync SharePoint content between SharePoint 2007, 2010 and 2013 deployments.

Metalogix Replicator 6.1...

Continue Here: http://www.kmworld.com/Articles/News/News/Sync-content-between-SharePoint-2007-2010-and-2013-91373.aspx

Return to Contents


Mainstreaming secure SharePoint mobility

AvePoint begins preview program for Perimeter

AvePoint has launched a preview program for Perimeter, its mobility solution designed to ensure business-critical Microsoft SharePoint assets are accessed by trusted users, within trusted locations, on trusted devices.

Organizations...

Continue Here: http://www.kmworld.com/Articles/News/News/Mainstreaming-secure-SharePoint-mobility-91411.aspx

Return to Contents


  KM In Practice

Streamlining sustainable fuel operations

Building smart process applications on top of Interneer Intellect BPM,

A provider of sustainable fuels has chosen a business process management (BPM) solution to streamline its operations. Akash Energy will manage its business processes by building smart process applications...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Streamlining-sustainable-fuel-operations-91446.aspx

Return to Contents


  News Analysis

Desktop search: changes ahead?

Specialists in the enterprise will need desktop search systems as long as there are desktop computers. The "death" of a PC does not mean that an entire population will disappear overnight. On the other hand, desktop search is not perfect, and innovation seems to have stalled.

My team and I were reviewing our search archive files to update our information about desktop search systems. The unexpected news was about high-profile consulting companies proclaiming the death of the...

Continue Here: http://www.kmworld.com/Articles/News/News-Analysis/Desktop-search-changes-ahead-90490.aspx

Return to Contents


A Case for Sherlock: Artificial Intelligence?

Sir Arthur Conan Doyle's 1886 fictional "consulting detective," Sherlock Holmes, was a great mind renowned for his highly advanced powers of observation and reasoning. He was often assisted by Dr. Watson, who was unfailingly loyal, if noticeably less bright. At the end of each thrilling tale starring the duo, the anxious reader would hear Sherlock announce that he had solved the latest mind-bending riddle…

To read more of this Best Practices in Cognitive Search White Paper article, Click Here.

KMWorld Web Events
Coming August 29, 2017
Best Practices in Cognitive Search
Intelligent search can provide you with unique business advantages over your rivals. It can drive effective customer self-service, provide your customer support teams with necessary and timely insights, and unlock important information necessary to drive innovation in your enterprise. Join us for a roundtable webinar on the best practices in intelligent search and discovery.

Coming September 19, 2017
Game Changing Breakthroughs in Knowledge Management
Knowledge management has taken its share of hits, but there is a renewed enthusiasm for reaching for the value in corporate knowledge, both tacit (in the minds) and explicit (written down.) New technologies, such as text analytics, and new policy efforts are truly changing the game for KM.

Coming October 24, 2017
Enabling Success with Customer Experience Management
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's BEST opportunity to convert him or her to a loyal customer.

Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in September/October 2016***

Best Practices in Information Governance

Information is by nature non-governable.

But people are. Whether you use automation or policies or both— the way people USE information can be controlled. There are plenty of solutions available to help you. If you have compliance, regulatory or legal-risk issues—and that describes everyone—there is an answer for your information governance quandary.

This KMWorld White Paper will look for the BEST solutions in managing and leveraging business and organizational assets to improve performance and protect against risk.

To participate in this White Paper opportunity, contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

--------------------------------- 

***Coming in September/October 2016***

Best Practices in Cognitive Computing

Cognitive computing is not science fiction. From chatbots to self-driving cars, the market is evolving, and it’s on track to disrupt our everyday lives.

At the most basic level, a cognitive information system needs to be capable of extracting relevant information from big and diverse data sets to make intelligence decisions. Of course, that is easier said than done.

Share how your company is providing the resources that are paving the way forward in this exciting movement by participating in this White Paper opportunity.


Contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

---------------------------------

***Coming in September/October 2016***

Best Practices for the Mobile Workforce

It's hard to imagine a larger effect than the social and mobile workforce has had on the everyday activity on knowledge workers.

The ability to take work home (or work from home entirely) and conduct business through social media-driven interaction has changed the entire landscape.

But it has also changed businesses, as organizations try to cope with a world in which employees walk off the grounds with critical corporate information on their handhelds, and where communication and collaboration don’t necessarily happen by walking to the office next door.

To participate in this White Paper opportunity, contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

Cloud Computing for the Enterprise [July/August 2017]

Text Analytics [May 2017]

KM for Financial Services [April 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Manchester Grand Hyatt San Diego, San Diego, CA
Aug 21, 2017 - Aug 24, 2017
Walter E. Washington Convention Center, Washington, DC
Sep 06, 2017 - Sep 06, 2017
Portland Art Museum, Mark Building, Portland, OR
Sep 12, 2017 - Sep 14, 2017
Orlando World Center Marriott, Orlando, FL
Oct 15, 2017 - Oct 17, 2017
JW Marriott, Washington, DC
Nov 06, 2017 - Nov 09, 2017

Search KMWorld

Connect