SAVE THE DATE! KMWORLD 2019 in Washington DC NOVEMBER 5 - 7, 2019

 

Tuesday, July 02, 2013

Nominations Now Open!

KMWorld magazine is proud to sponsor the 2013 KMWorld Awards. These awards honor organizations that demonstrate leadership in the implementation of KM practices as well as those delivering on their promise to provide customers with innovative technology solutions. Nominate your pick for both the KMReality and KMPromise awards. Deadline is August 15.

Submit Your Nomination Today!

  Table of Contents
Breaking News KM In Practice News Analysis
  • Measuring collaboration success
    ...if your competition is finding new efficiencies through social and collaboration technology, your organization may be at a competitive disadvantage if you ignore the opportunity. For many, the cost of not embracing social interactions is too high..."
Quote of the Week
The real voyage of discovery consists not in seeking new landscapes but in having new eyes. — Marcel Proust
  Breaking News

Mid-market, omni-channel customer experience management

KANA launches new version of Express

KANA Software has released a new version of its mid-market customer service suite, KANA Express. Built to take advantage of flexible cloud computing, Express securely manages phone, e-mail, live...

Continue Here: http://www.kmworld.com/Articles/News/News/Mid-market-omni-channel-customer-experience-management-90523.aspx

Return to Contents


TEMIS beefs up semantic content enrichment solutions

Acquires i3 Analytics

TEMIS has acquired i3 Analytics, a provider of data analytics and visualization technologies.

i3 Analytics is the developer of Biopharma Navigator, a software-as-a-service (SaaS) platform that charts the...

Continue Here: http://www.kmworld.com/Articles/News/News/TEMIS-beefs-up-semantic-content-enrichment-solutions-90539.aspx

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A2iA rolls out new software toolkit

Introduces A2iA Mobile for iOS devices

A2iA has unveiled A2iA Mobility for iOS, expanding upon the solution’s Android support since its launch earlier this year. A2iA says the new software development toolkit delivers all image...

Continue Here: http://www.kmworld.com/Articles/News/News/A2iA-rolls-out-new-software-toolkit-90568.aspx

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  KM In Practice

Farm industry journal drawn to digital engagement platform

The organization will use the iAPPS platform to increase subscriptions via e-mail marketing campaigns and short-term access to premium content, which will be tied to bundled promotions

Farm Journal Media has selected a new platform to power its Professional Farmers of America Web site.

The media company chose Bridgeline Digital’s iAPPS platform because...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Farm-industry-journal-drawn-to-digital-engagement-platform-90573.aspx

Return to Contents


  News Analysis

Measuring collaboration success

...if your competition is finding new efficiencies through social and collaboration technology, your organization may be at a competitive disadvantage if you ignore the opportunity. For many, the cost of not embracing social interactions is too high..."

Businesses have long searched for the value of collaboration. Skeptics will say that the quest is a fool's errand. Many argue that knowledge workers are too rooted in traditional tools,...

Continue Here: http://www.kmworld.com/Articles/News/News-Analysis/Measuring-collaboration-success-89794.aspx

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Garbage In, Garbage Out: Priming Organizations for Success at the Dawn of Automation

The value you can extract from automation technologies is limited by the quality of upstream data captured as part of the document management process.

To read more of this Best Practices in Document Management White Paper article, Click Here.

KMWorld Web Events
Coming June 11, 2019
Supercharging Your Customer Experience & Support
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming July 16, 2019
The New World of Intelligent Content Services
As digital information continues to grow at a staggering pace, a new generation of content services are revolutionizing how businesses approach ECM. Today's organizations are teeming with diverse types of content and different types of users, use cases and requirements. Through automation, integration and AI, content services are building upon the foundation of ECM systems to facilitate better information access, sharing and collaboration.

Coming August 13, 2019
The New World of Document Management
From its humble start in the filing cabinet, document management has evolved to revolutionize the way people do business with anytime/anywhere access via the cloud, easy collaboration and retention policy features, automated workflows and mobile-friendly development.

Coming September 17, 2019
Powering Your Organization with Smart Collaboration
Smart collaboration is not optional in today's organizations. Information is only valuable when it can easily be shared and communicated among others. The degree to which you can apply tools and policies that enhance knowledge sharing and collaboration will ultimately determine how successful your organization can be.

Coming October 01, 2019
Game-Changing Breakthroughs in Knowledge Management
A renewed enthusiasm about knowledge management is evident, particularly in the digital workplace. Discovering the value in corporate knowledge is amplified by new technologies, such as text analytics, cognitive search, machine learning, natural language processing, mobile email management, and new policy efforts.

Coming November 12, 2019
Fast Insights through Machine Learning & Analytics
Machine learning is on the rise at businesses hungry for greater automation and intelligence with use cases spreading across industries. At the same time, most projects are still in their early phases. Machine learning is still the new kid on the block. From identifying use cases, to selecting data sets and tools, there are many success factors to keep in mind.

Coming December 10, 2019
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in July 2019***
Best Practices in Intelligent Search

Today, search is no longer just about keyword matching. The emergence of intelligent search is revolutionizing our ability to make smart decisions by mining massive amounts of unstructured content and delivering new insights previously unattainable. The next era of the information age is upon us now.

Key focus areas will include:

• Artificial Intelligence • Cognitive Computing • Machine Learning • Natural Language Processing

• Deep Content Analytics • Predictive Insights • Cloud Services

To educate our audience about the latest developments and emerging success factors, contact:

LaShawn Fugate
lashawn@infotoday.com
859-361-0667

Stephen Faig
sfaig@infotoday.com
973-224-2930
 
Adam Shepherd
ashepherd@dbta.com
908-795-3705

Document Management

Customer Experience and Support

Enterprise Content Management

Business Intelligence and Analytics

Digital Transformation

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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