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January 2016, [Volume 25, Issue 1]

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Features

A Forrester analyst says four primary forces are driving change in the ECM market: transforming the customer experience, turning big data into business insights, embracing the mobile mind shift and accelerating digital business. Posted December 30, 2015

Posted December 30, 2015

Why you need to document your KM strategy and estimate its projected benefits Posted December 30, 2015

"The biggest shift since 2013 is that the hype has subsided." Posted December 30, 2015

The Allstate Corporation is the nation's largest publicly held personal lines insurer, protecting approximately 16 million households from life's uncertainties through auto, home, life and other insurance offered through its Allstate, Esurance, Encompass and Answer Financial brand names Posted December 30, 2015

News Analysis

Cognitive computing offers a new approach to uncover the potential in data—and capture value whether the data is big or small. Posted December 30, 2015

Agile knowledge sharing and innovation were the themes of the KMWorld 2015 Conference held in Washington, D.C., in November and co-located with three tracks on taxonomy, enterprise search and SharePoint. Posted December 30, 2015

The winners of the 2015 KMWorld Promise and Reality awards were announced Nov. 4 at the KMWorld Conference in Washington, D.C. Posted December 30, 2015

The winners of the 2015 KMWorld Promise and Reality awards were announced Nov. 4 at the KMWorld Conference in Washington, D.C. Posted December 30, 2015

David Weinberger

This column marks a turning point: Hugh McKellar, who has edited this column from its beginning, is retiring. Hugh is a superb editor and a warm, supportive friend. I will miss my monthly interaction with him, and KMWorld will miss his clear eye and his constant focus on what matters. Thank you, Hugh. We will stay in touch. Posted December 30, 2015

The Future of the Future

Keeping organizational knowledge relevant and up-to-date requires adult supervision. Posted December 30, 2015

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