Are you receiving the most up-to-date KM news? Subscribe to one or more of our newsletters to make sure you are!

January 2014, [Vol 23, Issue 1]

   Bookmark and Share

Features

The winners of the KM Promise and the KM Reality awards were formally announced on Thursday, Nov. 7, at the 2013 KMWorld Conference in Washington, D.C. Posted December 31, 2013

The winners of the KM Promise and the KM Reality awards were formally announced on Thursday, Nov. 7, at the 2013 KMWorld Conference in Washington, D.C. Posted December 31, 2013

Customer experience management is at the vortex of a set of forces that are driving customer engagement like never before, and KM is there to play its part... Posted December 31, 2013

Outside the organization, too, where social media has the reach and critical mass to make it a viable channel for customer interaction, enterprises are learning that its true value is in helping support the totality of its business activities.... Posted December 31, 2013

The bottom line is that organizations need a solid strategy to manage all of their content—the good (records), the relevant (work in process, reference, etc.) and the bad (what we no longer need). Posted December 31, 2013

With healthcare spending at about $3 trillion per year and accounting for nearly a fifth of gross domestic product (GDP), managing costs and improving outcomes are top priorities for healthcare providers, insurance companies and consumers alike. KMWorld interviewed five experts in the field, who offered insights into how business intelligence solutions can help organizations take on the challenge of a new and sometimes confusing environment. Posted December 31, 2013

If you don't know who your people are, where they are and what they do, then it's very difficult to fulfill a vision to deliver the right information at the right time. Posted December 31, 2013

Four interesting challenges are testing organizations that want to manage their knowledge in a more effective way.... Posted December 16, 2013

David Weinberger

We're now seeing social media in which thousands may participate, and millions may audit with the option of jumping in. Posted December 31, 2013

Search KMWorld

Connect