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April 2017 [Volume 26, Issue 4]

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Features

The nature of customer experience management has changed dramatically for health insurance companies in the past few years, driven by the evolving composition of the customer base and a new focus on value-based care. Posted March 31, 2017

The transformative effect of data visualizations on the analytics landscape is beyond dispute, but the outcome is more controversial. Posted March 31, 2017

The term "data scientist" has been around for a decade, and the job function has existed even longer, but only recently has awareness really hit the mainstream. The primary reason for its growing relevance is the need to analyze large amounts of data. Posted March 31, 2017

Large and small companies alike are increasingly relying on knowledge management to develop better automated marketing campaigns. Knowledge management is essential to deliver the right message at the right time to the right people with the right frequency. Posted March 31, 2017

News Analysis

We are articulating a framework designed to offer executives who are facing opportunities or challenges in the world of cognitive computing a systematic way to consider the key decision elements for a particular application goal. Posted March 31, 2017

David Weinberger

The knowledge that lets a business succeed exists in the minds, hands and conversations of the people doing the job Posted March 31, 2017

The Future of the Future

We'll focus on the information processing and decision-making aspects of policing. Posted March 31, 2017

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