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April 2010 [Volume 19, Issue 4]: Features
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"Meh" has become a way to signal indifference. In one syllable, a person in step with current lingo can say "meh," meaning "so what" or "who really cares." Feigned indifference can be maddening. Ask a Microsoft executive about Google and you get an earful. Ask Google about Microsoft and you may elicit a meh...
"CRM is a business strategy first, and at the highest level there must be a vision. After that, the organization needs to discover the best way to support the vision..."
E-mail is the business dial tone, and more than one-third of companies are expanding their e-mail infrastructure in 2010. Whether on computers or smartphones, e-mail is the most popular application...
KMWorld columnist Judith Lamont reviews the state-of-the-art in search technology, highlighting solutions that are helping enterprises support knowledge workers in making critical decisions.
In our first in a series of SharePoint reality checks, we focus on the growing usage pains of a global SharePoint implementation. Those lessons apply to enterprise content management (ECM) systems as internal publishing platforms and as nest beds for collaboration through social networks, business process improvements and the repurposing of past success to optimize future efforts...
Posted 01 Apr 2010
/ April 2010 [Volume 19, Issue 4] Issue
- by
Marc Solomon
... a sampler of some of the search-specific software and services vendors...
Posted 01 Apr 2010
/ April 2010 [Volume 19, Issue 4] Issue
- by
Andy Moore
Posted 01 Apr 2010
/ April 2010 [Volume 19, Issue 4] Issue
- by
Andy Moore
E-mail management is a HUGE business challenge. E-mail represents nearly 100 percent of an organization's communications, and is thus at risk for litigation, confusion and waste...
Posted 01 Apr 2010
/ April 2010 [Volume 19, Issue 4] Issue
- by
Andy Moore
Posted 01 Apr 2010
/ April 2010 [Volume 19, Issue 4] Issue
Posted 01 Apr 2010
/ April 2010 [Volume 19, Issue 4] Issue
Posted 01 Apr 2010
/ April 2010 [Volume 19, Issue 4] Issue
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April 2010 [Volume 19, Issue 4]: News Analysis
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Posted 01 Apr 2010
/ April 2010 [Volume 19, Issue 4] Issue
- by
Daniel W. Rasmus
Posted 01 Apr 2010
/ April 2010 [Volume 19, Issue 4] Issue
- by
Leslie Owens
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April 2010 [Volume 19, Issue 4]: Columns by David Weinberger
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Posted 01 Apr 2010
/ April 2010 [Volume 19, Issue 4] Issue
- by
David Weinberger
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April 2010 [Volume 19, Issue 4]: Columns - Future of the Future
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Part of the future we are creating involves finding ways to effectively move knowledge not only from person to person and from mentor to "peeps," but from knowledge cloud to knowledge cloud...