Records management in the cloud: a multidimensional issue
More information than ever is being stored in the cloud, with the increasing use of cloud-based e-mail, content from mobile devices that have limited storage capacity and the continual accumulation of digital data in general. Competition among cloud storage providers for customers is intense, as evidenced by Microsoft's promise last year of unlimited low-cost cloud storage. But as information accumulates, what happens when a file in the cloud needs to be classified and managed as a record? The answer is not simple.