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The funding will support additional growth and connectedness among pet communities in neighborhoods across the U.S. and Canada Posted June 06, 2019

The partnership aims to offer a seamless mechanism for enterprises to streamline end-to-end processes and drive business value Posted June 05, 2019

The new offering leverages Troovo's travel industry payments solution Posted June 05, 2019

Whether finding the best expert, the best template, or the most relevant search results, AI helps firms take their knowledge management efforts to the next level Posted June 05, 2019

In searching for whatever type of information you need, there are three reasons why LinkedIn searching is easier and, in some ways, more effective than on other social networking sites Posted June 05, 2019

dtSearch enterprise and multiplatform developer products instantly search terabytes across a wide variety of online and offline data types with over 25 search options Posted June 04, 2019

These solutions will provide companies with internal and external analytics, and productivity tools that enhance customer and employee engagement Posted June 03, 2019

Watson Ads Builder can bring the power of DIY conversational design to brands Posted June 03, 2019

New capabilities in Yammer include updates for security, privacy, and compliance, live events in Yammer, and updated styling and formatting for conversations. Posted May 31, 2019

The newest update features a Google collaboration for the new Android Enterprise API and supports Apple's spring release Posted May 31, 2019

The platform's embedded AI enables automatic recognition of people and documents, an understanding of content within communications, and access of knowledge centers Posted May 30, 2019

New ABBYY integrations enhance AI-powered document management solutions  Posted May 30, 2019

Being able to provide consistent information across an organization's various systems offers customers a more efficient experience and improves the customer journey Posted May 30, 2019

Intelligent process automation combines the power of AI and RPA to drive efficient business processes and enhance customer experiences Posted May 29, 2019

The acquisition adds $15 million in annualized revenues, strong customer base, and robust content operations solution for sales and marketing Posted May 29, 2019

Combines digital leadership and listening at scale in the contact center Posted May 29, 2019

SyncFab allows for the search and procurement of manufactured parts on a blockchain network Posted May 29, 2019

This latest KMWorld webinar explores information governance Posted May 28, 2019

The platform promises to perceive, understand ,and act in real time on continuous streaming data between 5G base stations, warehouses, retail stores, factories, and beyond Posted May 28, 2019

The XI Platform can synthesize disparate information from across an enterprise's first- and third-party data sources to drive high-value business decisions and foster strong relationships for companies with both customers and employees Posted May 24, 2019

Appian's Robotic Workforce Manager solution for Blue Prism provides improved levels of visibility and self-service to business users Posted May 22, 2019

Updates help improve responsiveness, optimize shipments and asset utilization, and improve productivity Posted May 22, 2019

The new Workforce Engagement enhancements use automation at key points to improve the experience for customer and employee alike Posted May 20, 2019

Helps companies using ServiceNow apply AI, machine learning, and NLP to mission-critical workflows in ITSM, customer service, and GRC Posted May 20, 2019

NC Protect identifies and secures sensitive data for enterprise social communications Posted May 20, 2019

The new FlexiCapture REST API simplifies integration and use of ABBYY's advanced capabilities all orchestrated and driven within their core business application or service Posted May 17, 2019

The companies will provide customers with powerful intelligence solutions that extract value from financial data and surface actionable information across all business functions Posted May 16, 2019

Advances in computer vision and machine learning have enabled video to be a rich source of insights that provide operational and CX intelligence Posted May 16, 2019

Anand Subramaniam, SVP-Global Marketing, eGain Corp., reflects on evolving requirements for successful interactions with today's consumers and the importance of leveraging AI, natural language processing, and machine learning Posted May 15, 2019

Grabyo and Flowics partner to simplify real-time audience interactivity for live video on social and digital platforms. Posted May 15, 2019

This release is designed to deliver customer success throughout the entire customer lifecycle experience Posted May 14, 2019

Mimecast Supervision will help financial organizations meet compliances Posted May 13, 2019

Dynamic Signal's Microsoft integration extends the reach of SharePoint content to employees Posted May 13, 2019

Evolves the way the platform presents insights to end users Posted May 10, 2019

The patent is for a proprietary tech that enables not just client-side recording, but server-side as well Posted May 10, 2019

New features include support for more languages and words Posted May 09, 2019

This latest KMWorld webinar focuses on AI and how to implement strategies for employees and customers Posted May 09, 2019

Provider of document lifecycle solutions helps organizations mitigate risk and drive return on investment Posted May 08, 2019

OpenText cloud services will work with SAP Cloud Platform to harmonize data and content services Posted May 08, 2019

Microsoft Search applies AI from Bing and personalized insights surfaced by the Microsoft Graph Posted May 08, 2019

Connecting the seeker to the information she seeks is not a new problem. Interaction design has been a stumbling block since the age of the card catalog. Posted May 08, 2019

By unifying all aspects of data management for expedient, trustworthy access to data in a single platform, BI empowers much more than analytics. Posted May 08, 2019

Agile—a project management approach that stresses iteration, collaboration, and customer centricity—tops the list of innovations shaping KM programs. Posted May 08, 2019

The global market for information governance is expected to grow by more than 20% per year over the next 5 years, reaching $3.62 billion by 2023. Posted May 08, 2019

This deployment benefits both new and existing Azure users as it provides the ability for existing users to easily scale robot deployments as needs change Posted May 06, 2019

To truly go digital, organizations must make their data intelligent—so that it is working for them, from acquisition throughout the entire document lifecycle. Posted May 06, 2019

The value you can extract from automation technologies is limited by the quality of upstream data captured as part of the document management process. Posted May 06, 2019

"Transforming physical documents into digital ones is hardly a revolutionary step. In and of itself, digitization cannot bring dead data to life. What is needed is a process that will put smarter practices and processes into place that will change existing data into intelligent, living metrics." Posted May 06, 2019

Some organizations are still undecided about whether they should build or buy an off-the-shelf solution, so here are the seven key issues to consider Posted May 03, 2019

The joint solution allows teams to glean sales information Posted May 03, 2019
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