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Workflow

In order to compete effectively in the 21st century, many organizations are designing powerful and unique business processes, and automating these processes with business process management (BPM) technologies. These organizations recognize that their financial performance and the quality of service they provide to their customers are intimately tied to their business processes. For this reason, many organizations consider BPM to be a vital strategic technology that has the power to decrease costs, increase productivity, provide high-quality customer services levels and realize a respectable ROI for their investment. According to a Gartner BPM Survey of more than 50 companies, 78% of the firms reported an ROI of more than 15%. BPM enables organizations to design, automate, monitor and actively control... Posted July 21, 2009

Many companies across a wide range of industries collect the information they need to run their operations by having numerous paper forms filled in, routed, processed and approved. For decades, these information-gathering processes have been paper-based and manual. More recently, IT professionals or systems integrators have been able to cobble together a variety of image capture solutions and middleware with their ECM systems, sometimes with workflow capability, that together enable some form of digital process automation.Now, many organizations including financial institutions, schools, government agencies, medical organizations, manufacturers, high-tech companies and others have realized that taking the paper out of the process saves time and money. The benefits realized... Posted July 21, 2009

Paper is not sexy. First of all, it's flat—no curves! And it's thin—no muscles! Don't even get me started on the fact that it's mostly white. It doesn't even have that certain allure of danger ... unless you count paper cuts. So how come every information manager I've ever known (and I've known a lot) always tells me, "We've got to deal with this paper!" "We're overwhelmed by all this paper!" And my favorite, "We have to tame this paper beast!"The paper beast is still alive and well, after all these years. Despite almost two decades' worth of effort to automate paper-based business processes of all kinds, it might be a little surprising that the issue of "paper" is still on the minds of knowledge managers and business executives... Posted July 21, 2009

Velocity-powered Concordance Enterprise Posted May 20, 2009

DocuShare takes more big steps Posted April 06, 2009

Group purchasing for healthcare companies Posted March 02, 2009

Posted March 01, 2009

Posted March 01, 2009

Publishing this list is the most difficult project KMWorld undertakes every year, and I've been heading the effort since it began in 2000. Our somewhat informal judging process taps the individual and collective wisdom of colleagues, analysts, system integrators and even a selected group of users... Posted March 01, 2009

BP Logix introduces Workflow Director Posted February 27, 2009

$775 million price tag Posted January 22, 2009

New MarkLogic Connector for SharePoint Posted January 22, 2009

Mindjet introduces Version 8 Posted January 07, 2009

Enterprise data management Posted October 31, 2008

Kofax introduces e-Transactions Posted October 29, 2008

New Kofax batch scanning software Posted October 08, 2008

Posted October 08, 2008

Partners with A2iA Posted September 10, 2008

Introduces open software tools, services Posted September 04, 2008

Xythos moves full speed ahead Posted August 20, 2008

Contextware introduces Version 3.1 Posted August 11, 2008

Enhanced Process Manager Posted July 10, 2008

Open Text introduces new solution Posted July 02, 2008

End-to-end XML content management Posted June 16, 2008

Highlights Flash support Posted June 09, 2008

Kofax unveils Communication Server 8.0 Posted June 05, 2008

Alfresco tackles Web 2.0 Posted May 14, 2008

SYSPRO targets manufacturers Posted April 28, 2008

Xythos premieres new apps Posted March 10, 2008

Posted February 29, 2008

Posted February 29, 2008

So why do these companies matter? Not necessarily because they are the most innovative, but that's a factor. Not because they are ahead of the curve on Enterprise 2.0 initiatives, but that's also a factor.Not because they are the most financially successful (that's not a factor), and not because they have the most efficient marketing engines—that's not a factor either.We have long held that the true essence of knowledge management is an attitude, a single-minded commitment to improvement. Posted February 29, 2008

Integrify adds plug-in Posted February 27, 2008

Open Solutions and HandySoft join forces Posted February 13, 2008

Adlib Software releases Server 4.0 Posted January 30, 2008

Secure knowledge sharing Posted January 30, 2008

Integrate FlexiCapture and LibertyNET Posted January 03, 2008

Clearspring introduces Launchpad Posted November 26, 2007

BizFlow 11 from HandySoft Posted October 18, 2007

Assembling this list is never easy, but for the editorial colleagues, analysts, integrators and select group of users who chose which products belong on it, this year has been especially difficult. Posted August 31, 2007

SpringCM releases V. 3.9 Posted August 31, 2007

AskMe introduces "Azo" Posted August 29, 2007

iWay 2007 released Posted August 29, 2007

SumTotal Systems releases new suite Posted August 09, 2007

Combines BPM, EA and BPA Posted August 09, 2007

Posted August 01, 2007

Enterprise customer engagement Posted June 04, 2007

Newly independent Axceler Posted May 30, 2007
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