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Buyers' Guide

Luminoso Daylight now features advanced sentiment analysis in a no-code application for customer analytics Posted August 07, 2019

Creating an intelligent digital workforce through automation Posted August 07, 2019

With SiteLock's offering businesses can now automatically protect their website databases from various types of malware threats that could steal customer data Posted August 06, 2019

Includes technology, intellectual property, and domain expertise in AI/ML and analytics data management Posted August 06, 2019

The money will help Stratifyd expand its business Posted August 06, 2019

This latest KMWorld webinar discusses how to supercharge customer experience and support Posted August 05, 2019

The move is to strengthen ABBYY's leadership role in digital transformation Posted August 05, 2019

Advanced strategic services include Cybersecurity & Data Privacy, Crisis Management, White Collar Defense, and Information Governance Posted August 02, 2019

AI-driven Kryon Process Discovery v19.3 further increases the scalability and agility of enterprise RPA Posted August 02, 2019

Compliance with new U.S. data privacy laws requires the right information management strategy Posted August 01, 2019

The acquisition of global PropTech innovator with market-leading lease abstraction solution strengthens MRI's end-to-end offering, while saving clients time and money Posted August 01, 2019

The company is introducing an Intelligent CX Platform, No-Touch Information Management, and Continuous Cloud Innovation Posted July 31, 2019

Ease of use, affordability, and features that enterprises truly want to deploy mark the entry of AirDroid Business to a marketplace keen on the robust Android platform Posted July 31, 2019

The cloud platform competency is achieved by Microsoft partners who have passed a series of rigorous technical exams, have met the Azure revenue threshold, and have excellent client references Posted July 30, 2019

Adobe Sign for small business now completes the toolbox for small companies to fully digitize their business Posted July 30, 2019

The new template maps risks and presents them to business professionals with the goal of securing the organization against tangible threats Posted July 29, 2019

The updates include enhanced Data Matcher, Branch Data, and Data Diagnostics Posted July 25, 2019

New update brings Hybrid Learning and adds pattern clustering, DevOps tools, and enhanced cloud capabilities Posted July 24, 2019

Latest investment will boost technology solutions for making better business decisions Posted July 24, 2019

The updates include added support for Microsoft SQL on Linux and more robust operational capabilities to streamline automation administration Posted July 24, 2019

Enterprises will be able to use Azure's machine learning technology to enrich Glassbox insights Posted July 23, 2019

Enables enterprises to migrate documents from existing storage repositories to Alfresco's cloud-native digital business platform    Posted July 19, 2019

Today's contact centers need to create seamless data flows and connect information between new and existing systems and technologies, according to Anand Janefalkar, founder and CEO of UJET Posted July 18, 2019

Partners will collaborate with ASG on product, program and policy direction Posted July 17, 2019

The search features available in the Twitter search box are quite extensive and include Boolean, special terms or "field" qualifiers such as hashtags, and even qualifiers reflecting the nature of the content or "sentiment" Posted July 17, 2019

Converse is an all-channel communications solution Posted July 16, 2019

Native connector for Amazon EventBridge allows easy access to customer experience data across the organization Posted July 11, 2019

Winners will be showcased in a special section on the KMWorld website and in the November/December 2019 edition of KMWorld magazine! Posted July 11, 2019

Progress Corticon 6.0 delivers a faster, more powerful, and easy to use automated digital decisioning system Posted July 11, 2019

Integration enhances collaboration, productivity, and efficiency for customers Posted July 10, 2019

New move underscores eStruxture's commitment to offer more choice for enterprises worldwide Posted July 10, 2019

In this latest webinar experts discuss AI-driven search and text analytics Posted July 10, 2019

The acquisition enhances critical AI capabilities to transform shopping experiences and boost conversions Posted July 10, 2019

Additional capital will be used to enrich the platform, grow the business, and scale global operations Posted July 09, 2019

We are again at the crossroads as the industry doubles down on digitally transforming operations to deliver personalized, consistent customer experiences that are integrated across all points of interaction Posted July 09, 2019

The more systems and subsystems we attempt to stitch together, the greater the unpredictability. Posted July 08, 2019

The offerings on our list of 2019 KMWorld Trend-Setting Products result from both radical innovation and continuous evolution. Some solutions break new ground with inventive use of technology while others take existing capabilities and continue to refine them to meet emerging requirements. Posted July 08, 2019

This webcast offers insight into complimentary tools for Office 365 Posted July 03, 2019

Instagram itself has the barest of search capabilities, but there is a solution Posted July 03, 2019

Customer and agent interactions ensure data quality in training AI-based system to achieve high customer response accuracy Posted July 02, 2019

The newest version of the platform covers production steps, resource recruitment, training, testing, financial management and analytics all on one cloud-based environment Posted July 02, 2019

The updates simplify daily work and drives user adoption by enabling access to Microsoft Office 365 Posted July 01, 2019

With Algolia on Azure, enterprises have another option for reducing their development and management costs by opting with a fully managed solution that removes unnecessary complexity Posted June 28, 2019

The new v15.0 SDK speeds up the initiating scan jobs process Posted June 27, 2019

Injection of funding further helps bring smart contracts to enterprise Posted June 27, 2019

This partnership aims to evolve the future of content services Posted June 26, 2019

The partnership aims to intelligently automate business processes Posted June 25, 2019

New integrations and functionality optimize data flow and help drive greater value from more technologies and systems Posted June 25, 2019

While at first they may be apprehensive thinking that new technology could "take my job," employees discover that automation is not meant to replace them but to serve them by performing tedious, time-consuming tasks Posted June 25, 2019

As the first digital journal hosting provider, HighWire continues to innovate and evolve publishers' capability Posted June 25, 2019
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