Over time, consumers have become accustomed to personalized results when they search for products and services. They are demanding that the brands they deal with have a deep understanding of their individual needs.
Judith Lamont, Ph.D. //
13 Mar 2024
This survey reveals both excitement and trepidation around enterprise AI adoption for knowledge management. Long-standing problems around information access, data quality, and speedy acquisition of needed information are the puzzle pieces that AI has the potential to solve.
Marydee Ojala //
12 Feb 2024
The options are many and varied when it comes to taming silos. The specific approach should depend on the use case, the organization's existing knowledge assets, and the strategic goals.
Judith Lamont, Ph.D. //
08 Jan 2024
Modern collaboration means and mechanisms ultimately make it easier, less risky, and more productive for organizations to work together within business units, between them, and between organizations. Constructs such as data mesh architecture, data fabric architecture, data access governance platforms, data catalogs, and process automation solutions are based on sharing information between parties—and make doing so tenable.
Jelani Harper //
08 Jan 2024