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Manufacturing

With the new Pattern Search feature, administrators and auditors can centrally look up sensitive data and instantly identify whether any files have been shared inappropriately. Posted May 30, 2018

harmon.ie Launches One of the First Enterprise Applications with Microsoft Graph Integration Posted May 29, 2018

New tool finds files across multiple locations, clouds, and collaboration apps Posted May 23, 2018

VoiceAI delivers real-time voice insights Posted May 23, 2018

New version of SDK allows integration of text recognition, PDF conversion, and data capture into applications running in virtual and cloud environments Posted May 21, 2018

Adds data science platform to the Oracle Cloud, helping customers to fully utilize machine learning Posted May 18, 2018

New capabilities help organizations reuse and monetize their unstructured backup data Posted May 17, 2018

MIQ brings deep learning capabilities to the X Series to transform both employee and customer experience Posted May 17, 2018

Provider of omnichannel contact center software now integrates with Google in order to provide new features to customers Posted May 11, 2018

Kartridge MDM 360 allows healthcare and life science users to easily locate, combine, cleanse, analyze data and more Posted May 10, 2018

The possibilities of AI and ML are numerous—we are already witnessing some of its disruptive potential through personalized healthcare, weather predictions, inventory management, smart city design and more. There is one constant that will accelerate these advancements in AI further—the desire to create machines that are domain fungible with the ability to self-learn. Posted May 10, 2018

K2's SmartAssist technology has been extended to provide more intelligence in the design phase to make workflow development easier Posted May 08, 2018

InfoNgen uses machine learning to enable companies to gain actionable insights through access to an expanded universe of structured and unstructured data Posted May 08, 2018

Machine-learning improves task and project management with "Smart Redbooth" Posted May 08, 2018

Designed to make customer conversations smarter Posted May 03, 2018

Lucidworks wants to solve the "last mile" problem in AI which is how to ensure that the users who can most benefit from insights can discover them without needing to have advanced degrees in data science Posted May 03, 2018

Search platform lets businesses find, use, and share their content Posted May 03, 2018

New threat detection and information governance capabilities enable firms to better detect attacks and automate need-to-know security at scale Posted May 02, 2018

Brings data into workflows through collaboration platform Posted May 02, 2018

In this KMWorld webcast discover how the enterprise can migrate to SharePoint successfully Posted May 01, 2018

OpenText Release 16 Enhancement Pack 4 Offers Secure Platform for AI, IoT, Content Services, and Extreme Automation Posted May 01, 2018

Suite of new GDPR enhancements helps improve classification, search, and reporting for long-term personal data Posted May 01, 2018

Successful KM launches have involved KM champions, sponsors and mentors. "Choose something that addresses a pain point, can be done quickly and won't cost a lot," the authors advise as an initial KM step. Posted May 01, 2018

More elastic community structures allow organizations to meet short-term needs and facilitate a broader spectrum of collaboration. Posted May 01, 2018

Although use cases for cognitive visualizations abound horizontally in industries such as finance, healthcare, life sciences and law enforcement, they're gaining the most credence in the industrial and manufacturing sectors. Posted May 01, 2018

Despite the many successes that cognitive computing has had, researchers see potential for improvement and are pushing forward to develop more capabilities. Among the cutting-edge technologies of interest are neuromorphic systems, which are modeled after the human brain. They have the potential to be more generalizable than existing cognitive systems, which are often limited to a narrow domain. That could allow for more use cases to be developed from the same system. Posted May 01, 2018

This KMWorld webinar explores the possibilities of intelligent search Posted April 30, 2018

Recently, we spoke with a head of customer service at a US-based manufacturing company. He relayed how he periodically reviews recordings of support calls, to understand where coaching is needed, or improvements can be made in the process. He shared how incredibly frustrated he was that in most cases, 80% of the call time is actually silence. Silence, while the agent searches for the right answer to solve the problem, and the customer waits. What shocked us was the estimated cost of that silence-thousands of dollars per day; millions of dollars per year. Imagine if that answer could be found 1 minute faster-or even 10? The savings for a team of 100 agents in 1 year could amount to over a million dollars. Posted April 27, 2018

SpringCM helps companies to better protect and manage personal data in a manner that complies with the requirements of GDPR Posted April 26, 2018

A recent KMWorld webcast looked at the smart collaboration tools and policies that can help make organizations more successful by enhancing knowledge sharing, fostering teamwork, and connecting people with information Posted April 26, 2018

New release enables business users to find, understand, enrich, and share data, and to prepare for sustainable GDPR compliance Posted April 26, 2018

Strategic partnership around SmartCloud Connect powered by Invisible.io eases document lifecycle management through Outlook and Gmail Posted April 25, 2018

Yext's spring '18 product release includes new capabilities for Yext's Conversational UI, competitive intelligence, and reviews Posted April 25, 2018

Offers enhanced, scalable, and intuitive cloud ECM services Posted April 25, 2018

The network drive is mapped, revealing duplicate files and folders, total size, and ROT content Posted April 25, 2018

Though it's nice to think that we can simply walk into any industry, provide them with a strategy for a full digital document experience transition and have it be everything we'd hoped for, it's not practical. Posted April 23, 2018

Combining machine reasoning with Melissa's data quality tools and services provides greater interoperability among complex data integrations Posted April 17, 2018

Project Pulse supports project owners, making it easier to control and see the flow of information Posted April 17, 2018

PIM Lite enables suppliers with tools to better manage product data Posted April 13, 2018

Enhancements to Verint Situational Awareness Platform and Enterprise VMS include new analytics layers and advanced integrations Posted April 12, 2018

New Oracle CX Cloud blends artificial intelligence, advanced data analytics, innovative search, voice, and video Posted April 11, 2018

New data architecture, AI, and machine learning capabilities help companies drive customer outcomes at scale Posted April 11, 2018

TCN Speech Analytics, powered by CallMiner, will help uncover insights to improve contact center agent performance and customer experience Posted April 10, 2018

Combines data in one platform for 360-degree visibility to improve campaign forecasting, evaluation, and measurement Posted April 10, 2018

Regulations for GDPR compliance go into effect in May 2018 Posted April 10, 2018

AscendWare.Net and Magma Digital have joined Kintone's partner program to speed application development and delivery Posted April 04, 2018

Enables users to access, comment and approve details in documents for their company projects and transactions Posted April 03, 2018

New features include an enhanced user experience, integrated document classification capabilities, and expanded language support Posted April 03, 2018

The acquisition will add the ability to harvest contract content, converting unstructured data to actionable intelligence Posted April 03, 2018

Data Summit will take place May 22-23, at the Hyatt Regency Boston, and the Cognitive Computing Summit will be co-located at the event Posted March 30, 2018
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