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Knowledge Management

Enhancements to text analytics engine make it easier understand customer sentiment and identify root causes to drive brand loyalty Posted November 09, 2017

ConnectedPDF 2.0 introduces enterprise version of its smart document technology, while PhantomPDF 9.0 delivers Section 508 compliance Posted November 09, 2017

Monarch Swarm empowers teams to create and govern trustworthy data Posted November 08, 2017

New capabilities make it easier to visualize, customize, manipulate and drill down on data Posted November 08, 2017

The integration of Quark's content automation platform with PoolParty will facilitate initiatives around content reuse and discoverability, semantic search, machine learning, and enterprise data integration Posted November 07, 2017

Companies will collaborate to provide market-leading analytics services and strategic consulting to financial service organizations Posted November 07, 2017

Platform extends the functionality of Quip with embedded Live Apps, including calendars, polls, and kanban boards Posted November 07, 2017

Company also announces plans to make AD e-discovery software available in cloud Posted November 07, 2017

The new solution makes it easier to provide the best services throughout the 25 billion miles traveled by their road users each year, providing them with the right information to travel safely and ultimately reduce the time they spend on the road. Posted November 06, 2017

4Point will sell, implement and support Eclipse's DocOrigin line of solutions Posted November 06, 2017

Latest version of platform adds intelligent and automatic CPU parallelization Posted November 02, 2017

New solution automates scoring of agent calls, enabling higher call center performance and compliance Posted November 02, 2017

New solutions allow organizations to analyze, search, and take action on personal data for GDPR compliance Posted November 01, 2017

TopQuadrant's new release provides pragmatic data governance solution options driven from a business perspective Posted October 31, 2017

Anexsys has signed a multi-year agreement with ayfie for its integrated Relativity application and contract M&A capabilities Posted October 31, 2017

The Bridgeline Unbound product suite consists of a broad set of digital experience management capabilities Posted October 31, 2017

New document comparison functionality is especially useful for documents such as contract terms and addendums, organizational charts, and corporate standards and procedures Posted October 31, 2017

Partnering with Mindbreeze provides ECS with the opportunity to help customers turn their information into insights Posted October 31, 2017

Extends reach, improves user experience, performance, and productivity, and includes additional enterprise functionalities Posted October 30, 2017

Natural language processing AI platform delivers key insights from any kind of text Posted October 30, 2017

Company's proprietary Revenue Acceleration Program combines technology, analytics, lean processes and services to improve the billing function for its customers. Posted October 30, 2017

The first article in this series discussed reasons why leading organizations should encourage project teams to exchange insights and experiences as part of a comprehensive knowledge transfer strategy. Next, we explore the role that virtual communities and networks play in facilitating cross-project collaboration and learning. Posted October 30, 2017

Today's search is providing a progressively richer and more informative experience. Users can now see in one interface all the relevant information about a customer, a product or a research topic. In the age of big data, the growing number of data types and ever-increasing demand for rapid access to and understanding of content, search will only become more essential. Posted October 30, 2017

The KM Reality Award recognizes an organization in which knowledge management is a positive reality, not just rhetoric. The award recipient has demonstrated leadership in the implementation of knowledge management practices and processes, realizing measurable business benefits. To be considered for the Reality Award, the knowledge management program must be in place for at least one year, receive support from senior management, and have defined metrics to evaluate the initiative and its impact on organizational goals. Posted October 30, 2017

The search for a knowledge management solution is not an easy one. Many companies vow they offer the best technology to meet a client's needs, but finding the vendor that actually fulfills that promise can be challenging. The KM Promise Award is given to a company that implements and integrates knowledge management practices into business processes and works with clients to ensure they reach their goals. The award recipient provides innovative technology that breaks through the hype to help customers gain insights, collaborate and compete in a mobile and global business environment. Posted October 30, 2017

Many times, government entities have difficulty simply accounting for the basics of data management. Tasks such as locating relevant data via search, adjusting to new regulatory requirements or implementing sustainable data governance can exacerbate overhead costs. Posted October 30, 2017

How are our state governments doing at creating data innovation ecosystems? Posted October 30, 2017

The residential housing market is a $350 billion industry with thousands of builders and suppliers. Constructing a single home requires collaboration by dozens of companies, and many steps in the process are complex and interdependent. If completion of one task is delayed, others are affected. Posted October 30, 2017

Assembling and exchanging the necessary situational knowledge in a way that protects civil rights and privacy remains an enormous challenge. Posted October 30, 2017

Everyone is talking about AI. The past year has catapulted artificial intelligence into the public consciousness in dramatic fashion, utterly eclipsing the boomlet of inflated expectations that AI experienced in the 1980s. Posted October 30, 2017

Even in regressive regimes that block sites and ideas, Internet apps are implicitly showing people the value of the free—or at least relatively free—flow of information. Posted October 30, 2017

A knowledge management system can have tremendous benefits for your employees—providing them consistent, accurate answers to a variety of complex issues and questions, and helping them work more efficiently and effectively. But knowledge bases can be effective only if they contain the right information. For many organizations, determining what knowledge to add to the knowledge base is a big challenge… Posted October 30, 2017

I hear the phrase "It's as easy as ABC" frequently and I'll bet you do too. It shows up in song lyrics from multiple artists and I learned recently that it's also the title of a Rudyard Kipling story published in 1912 and set in the year 2065, where the world is ruled by the Aerial Board of Control (ABC, get it?). We teach the ABCs to children very early on in their lives, pleased beyond measure when they can recite the entire alphabet for us… Posted October 30, 2017

This partnership furthers AVST and collab9's commitment to deliver cloud integration services for federal, state, and local governments Posted October 27, 2017

Partnership combines Attivio's text analytics and cognitive search technology with Thomson Reuters' intelligent tagging Posted October 26, 2017

Acquisition targets expansion into market for product content management for multichannel commerce Posted October 25, 2017

Includes newly integrated Microsoft GDPR Detailed Assessment Posted October 25, 2017

Enables companies to easily prove they are complying with the regulation Posted October 25, 2017

Enables user authentication and universal system recognition Posted October 24, 2017

FormXtra 6.3 enables companies to deal with any document, all within the same workflow Posted October 24, 2017

Iconic is now part of the Relativity App Hub, which includes applications and integrations built by Relativity developer partners Posted October 23, 2017

Helps improve processing efficiency and enhances accounts payable staff performance at Business One organizations Posted October 23, 2017

University will enable faculty and staff to increase efficiency and collaboration by deploying platform as a configurable enterprise content services solution Posted October 23, 2017

New reports allow users to tap into the thought process of the machine-learning algorithms beneath Auto-Target and Automated Personalization Posted October 19, 2017

Canon to provide enhanced support for Nuance Document Imaging eCopy product Posted October 19, 2017

The updates support evaluation of IT assets to shape current and future applications and IT infrastructure Posted October 18, 2017

By uniting these two organizations Hyland can deliver exceptional services to the healthcare industry Posted October 18, 2017

Company will be able to better analyze survey results and other critical business data such as call center interactions, social media and past-purchase information in a single, intelligent database. Posted October 16, 2017

ECM capabilities from DocStar now embedded in Epicor Prophet 21 to improve collaboration and efficiency Posted October 13, 2017

The partnership will allow users to gain access to video content on any device, anywhere, while enabling enterprises to take advantage of Azure Posted October 12, 2017
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