SAVE THE DATE! KMWORLD 2019 in Washington DC NOVEMBER 5 - 7, 2019

 

Knowledge Management

We are surrounded by knowledge, bombarded by information, and inundated with data. Scarcity of knowledge, information, and data is not our problem. We have an abundance. Sifting through it all to find the useful, valuable, and actionable bits is the problem. It reminds me of the Ancient Mariner's complaint of "Water, water everywhere but not a drop to drink." Posted August 07, 2018

Before Looker, Five Guys JV's reporting was a time-consuming process that required input from the development team Posted August 06, 2018

The Rapid Commerce solution increases business value for e-commerce Posted August 03, 2018

The acquisition adds legal cloud platform to Netgain's suite of products Posted August 02, 2018

The integration with MessageBird enables businesses to provide SMS fallback for urgent messages to ensure customers receive the intended communication regardless of internet access Posted August 02, 2018

Upgrades to FileTrail GPS, Governance Policy Suite, help law firms improve compliance and save money Posted August 02, 2018

The acquisition will expand intelligent work platforms for law firms and corporate legal departments Posted August 01, 2018

The merger will allow Nintex to create new tools to better optimize enterprise functions Posted August 01, 2018

The Agreements Network's legal reference layer is a novel tool for tracking important information like chain of custody for assets, but also supports creation of new products that will transform legal contracting Posted August 01, 2018

IDERA will boost support for customers invested in ERP and CRM systems Posted July 31, 2018

iManage Cloud provides a set of application and operational security features to monitor and protect all data from malicious or unwanted access, according to iManage. Posted July 31, 2018

The answer lies in a modern knowledge management (KM) system, infused with AI, that can guide agents (and customers in the case of self-service) to the answer needle in a haystack of content and through customer conversations. Modern AI-infused KM also addresses all the other issues mentioned earlier: explosion of and constant changes to information, increasing query complexity, next-gen attention span, "all-gen" forgetting curve, "guided" lifestyle, and legacy customer service and knowledge tools. Posted July 30, 2018

Data integration solution is available on the latest release of the Digital Marketplace created for U.K. public sector departments and organizations Posted July 26, 2018

New social network analytics and improved export options highlight latest release Posted July 25, 2018

Veeam Backup for Microsoft Office 365 introduces more than 50 new features Posted July 24, 2018

Unified data platform available for instant access and easy deployment Posted July 24, 2018

Deal will extend Hitachi Vantara's cloud portfolio and managed services capabilities Posted July 24, 2018

OneDrive and Google Drive were the most popular cloud file storage services, used by 53% of respondents each, with Dropbox used by 45%, followed by Box at 32% Posted July 24, 2018

As part of the department's migration to Office 365 and SharePoint Online, file share content will be cleaned up, de-duped, tagged, and classified with metadata Posted July 19, 2018

Enhanced web forms enable clearer data capture Posted July 19, 2018

Alfresco Governance Services delivers a scalable repository to manage content and records Posted July 17, 2018

Beyond security and collaboration features, the firm chose the solution for its integrations with Harper Grey's existing core systems, creating a synergy involving AI-based automation and workflows. Posted July 17, 2018

Provides increased visibility into the user's Azure, Office365, and Cloud Workspace experience Posted July 16, 2018

Latest release helps enterprise support, success, and sales teams work smarter and drive revenue Posted July 13, 2018

Enables accelerated time-to-revenue through streamlined contract management, negotiation, and signature Posted July 12, 2018

No organization is exempt from the increasing pressure to innovate and digitally transform its processes. The taxi industry, for example, learned this the hard way.Ridesharing startup apps like Uber and Lyft rose up seemingly overnight, flouting any regulations while state and local governments rushed to create them. The regulations did eventually come for the apps, but it was too late for taxis - consumer behavior was the changed for good. Now, urban-dwellers want to order rides from their phones and skip the manual payment process altogether, something taxis never were and still aren't equipped to offer. Posted July 12, 2018

WordStat 8 makes finding information easy Posted July 12, 2018

Eureka Starter puts speech analytics within reach for organizations of all sizes using Amazon Connect Posted July 11, 2018

Hybrid-cloud platform enables developer-ready microservices Posted July 10, 2018

Platform provides businesses with comprehensive view of the customer experience Posted July 10, 2018

Integrations with Salesforce Sales Cloud, Marketing Cloud, and Einstein AI Posted July 10, 2018

Linguamatics I2E will provide artificial intelligence (AI) to extract information from both free text and codified data in an electronic medical record; to compare extracted data with guidelines; and to return evidence, recommendations and an audit trail to automate or semi-automate approval of claims. Posted July 10, 2018

New products address accounting firms' growing demand for productivity and risk management Posted July 05, 2018

Acquisition of MWA delivers next-generation ERP solution for channel partners Posted July 03, 2018

Credit union specialists will use the solution to answer member questions about their accounts, including checking and savings, mortgages, debit/credit cards and loan products. Posted July 03, 2018

Cognitive computing is changing the way future generations will utilize search Posted July 02, 2018

We're familiar with the near-term portion of the time spectrum—from femtosecond lasers used in eye surgery to high-frequency trading in milliseconds on the major securities exchanges. Unfortunately, the extreme opposite end of the time spectrum, the "deep future" receives little if any attention. Decisions in fields such as genetic engineering, nuclear energy, geopolitics and the like can have serious implications for human civilization. But the impact of those decisions might not become apparent for many thousands of years and hundreds of generations. Posted July 02, 2018

The fact is that the effects of AI and cognitive computing will be even broader than current traditional computing systems. As we incorporate more and more data sources for better results, we also increase the likelihood of affecting more lives and more organizations. Posted July 02, 2018

Machine learning systems can look at data without instructions about how we think the pieces go together. The AI finds correlations and assembles them into webs of connection. Posted July 02, 2018

Many organizations have embraced enterprise social networking as the foundation for their virtual communities. Social networking is especially well-suited to communities whose discussions tend toward quick tips and informal exchanges among peers. Firms often combine social networking with other complementary collaboration capabilities to facilitate different types and degrees of interaction. Posted July 02, 2018

Using a common data model, researchers send queries to data sets of collaborating health systems. Posted July 02, 2018

Among the markets expected to lead in the use of IoT are factories, smart cities and healthcare. If the high end of the range is reached, IoT-related business would account for 11 percent of the global economy.As significant as the numbers are, the impact on how organizations and society in general operate will be even more dramatic, bringing new business models and new ways of serving customers. Along with those opportunities are additional obstacles, however, including the need to maintain security for the pervasive technologies and to integrate the information so it provides meaningful knowledge. Posted July 02, 2018

The IoT will encompass three fundamental realms of society. They include aspects of personal life, public life and professional life. In most cases, each device will continuously transmit or receive data via direct internet connectivity. Posted July 02, 2018

As a foundational technology, text analytics has a lot of versatility, but its broad potential use can make it difficult to explain to prospective users. Whatever a company's pain point, chances are that text analytics can be part of the solution, and there is plenty of room for growth, both across different industry verticals and horizontally within an organization. Posted July 02, 2018

After thousands of proof-of-concepts, blockchain technology has evolved from concept to reality. Organizations are now more confident taking their first steps on their adoption journey, and in turn, it is expected to make a significant impact on the economy. According to a World Economic Forum survey report, 10% of global domestic product (GDP) will be stored on blockchain technology by 2027. Benefits like decentralization, transparency, trust, immutability, high availability and security are much appreciated and have long been expected by many industries, especially those that deal with data and transactions. Posted June 29, 2018

Artificial intelligence (AI) and machine learning are redefining the online search experience for both users and brands. Increasingly, customers are finding information about businesses directly through maps, apps, and digital assistants—before ever visiting a company's own website.Consumers are also seeking out more targeted answers than ever before. Search queries that include "near me" have increased 900% in the last two years.1 Posted June 29, 2018

Experts reflect on the importance of GDPR and how businesses can adhere to the new guidelines quickly and easily Posted June 29, 2018

In today's busy world, information is critical. Customers and employees rely on immediate access to the right information at the right time. However, the abundance of data within an organization means that finding this needle in the haystack is no easy task. Here are three tips to help ensure your approach to search provides the intelligence needed to keep up with the demands of your users. Posted June 29, 2018

Sinequa provides an intelligent search platform that enables organizations to become information-driven, which means having actionable information presented in context to surface insights, inform decisions, and elevate productivity, consistently and reliably. Our platform consists of packaged technology that allows this to happen quickly and without sacrificing context or quality as typically happens with "lossy" approaches involving data migration. Posted June 29, 2018

Helps brands display the most effective user-generated content Posted June 28, 2018
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