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Knowledge Management

The partnership allows native support ranging from building map-based dashboards to visualize IoT spatial analytics to mobility scenarios for vehicle movement Posted February 05, 2019

Successful knowledge management (KM) programs focus on measuring, tracking, and optimizing the delivery of value. But how do you link your KM capabilities and activities to specific business outcomes? KM-savvy organizations define a framework for understanding KM value, review KM system and business analytics, and use a shared intelligence model to provide actionable insights for driving KM effectiveness. Let's take a closer look. Posted February 05, 2019

"For each category, KM system activities can be matched with analytics that relate to actual outcomes. Metrics for customer service could include the number of searches or views of content that happened before the correct information was located. Quality of work can be judged via feedback and ratings." Posted February 05, 2019

The integration will allow businesses to communicate with clients more transparently Posted February 04, 2019

TIS' SaaS expertise will assist Kofax as it advances the secure cloud capabilities of its intelligent automation platform Posted February 04, 2019

Latest release introduces custom hiring team roles, user-defined access permissions, field recruiting app permissions, and configurable candidate consent request templates Posted February 01, 2019

Leading provider of e-discovery solutions for corporate legal departments and top law firms will be integrated into OpenText's Discovery Solutions Posted January 31, 2019

Highlights from Ingenuity CEO Amy Wilkinson's KMWorld 2018 opening keynote, "Entrepreneurial Skills for Knowledge Sharing" Posted January 31, 2019

For online search through contracts and related documents, DocuVantage leverages the dtSearch Engine, which streamlines contract processing for SaaS clients Posted January 31, 2019

Add-on application leverages high-performance cloud image processing in conjunction with Ephesoft's latest release of Transact 2019.1 Posted January 31, 2019

This latest KM webcast explores hot topics for 2019 Posted January 31, 2019

The funding will enhance Cinnamon's AI-powered cognitive document reader Posted January 30, 2019

Acquisition of Simply Migrate will offer customers and prospects a faster, less expensive, and more reliable path to the Mimecast cloud Posted January 30, 2019

Partnership will help generate new business opportunities for channel partners that work with Alaris and Newgen Posted January 29, 2019

Data governance and data catalog software vendor surpasses $1 billion valuation  Posted January 29, 2019

LTS 2019 extends Nuxeo's focus on helping enterprises transform their businesses with content and data Posted January 29, 2019

Dropbox says acquisition will improve document workflows for its users Posted January 28, 2019

The platform is designed to enable the rapid deployment of end to end digital customer journeys via next generation onboarding Posted January 28, 2019

Will enable customers to manage supply chains, networks, employees, and core processes better Posted January 28, 2019

Now a bank employee needs less than 3 seconds to find the necessary information Posted January 28, 2019

The upgrades introduce data masking; better metadata tagging, indexing, and management; and more Posted January 25, 2019

The announcement makes Syndigo an end-to-end provider of synchronized product content and syndication Posted January 24, 2019

New partnership makes e-signatures natively available within the Nintex Process Cloud Posted January 24, 2019

The solution gives Microsoft customers the ability to discover data quicker Posted January 23, 2019

New solution helps enterprises prioritize key processes for automation as well as key technologies to amplify business benefits Posted January 23, 2019

In this KMWorld webinar, learn how content services can transform information management Posted January 21, 2019

Yext Knowledge Engine enhances financial advisors' digital presence and increases prospecting success through digital KM Posted January 21, 2019

The move will consolidate platforms to offer cloud-based practice management and business development solutions for law firms Posted January 18, 2019

The funding round will allow Alation to expand its data catalog capabilities Posted January 17, 2019

Now offers plug-in for MongoDB Posted January 15, 2019

DesTech will help clients digitally transform their businesses with an easy-to-use, low-code platform. Posted January 14, 2019

In times of crisis, contact centers are on the front lines of CX, according to Verint Systems' Kelly Koelliker Posted January 14, 2019

The integration will strengthen CyberGlass' ability to monitor threats across the enterprise Posted January 10, 2019

The acquisition will assist e-commerce providers deliver and maintain complete and consistent product data across their operations Posted January 10, 2019

Fort Worth is the 15th-largest city in the U.S. and the fifth-largest city in the state of Texas  Posted January 09, 2019

PDF Compressor Version 8 combines the technology of CVISION and LauraTech to create an advanced document converter Posted January 09, 2019

No-code cloud application platform provider works with MuleSoft to unlock customer data Posted January 08, 2019

Major enhancements to Office 365 integration and release of AI-driven early case assessment capability Posted January 08, 2019

Tax preparation expert is using eGain Virtual Assistant for on-demand help Posted January 07, 2019

With the acquisition of Knowledgent, Accenture can accelerate data services to clients Posted January 04, 2019

Providing the right information to the right people at the right time can only be accomplished through greater openness. Posted December 28, 2018

BPM vendors have seen opportunities for implementing GDPR, both for identifying existing processes and developing new ones for compliance. Posted December 28, 2018

New regulations and penalties are designed to protect and support the consumer, the data citizens whose lives and information are used to dictate, and in turn are dictated by, the regularization of big data. Posted December 28, 2018

As organizations increase their embrace of digital transformation, there is a greater appreciation for the value of content automation to deliver information quickly and effectively to both customers and employees, according to new research by Information Today, Inc. and Quark Software, Inc. Posted December 28, 2018

The search for a knowledge management solution is not an easy one. Many companies vow they offer the best technology to meet a client's needs, but finding the vendor that actually fulfills that promise can be challenging. The KM Promise Award is given to a company that implements and integrates knowledge management practices into business processes and works with clients to ensure they reach their goals. The award recipient provides innovative technology that breaks through the hype to help customers gain insights, collaborate, and compete in a mobile and global business environment. Posted December 28, 2018

Smart IT investments that cut down on routine, low-value KM work have the potential to enhance the user experience while lowering overall costs over time. Posted December 28, 2018

The KM Reality Award recognizes an organization in which knowledge management is a positive reality, not just rhetoric. The award recipient has demonstrated leadership in the implementation of knowledge management practices and processes, realizing measurable business benefits. To be considered for the Reality Award, the knowledge management program must be in place for at least one year, receive support from senior management, and have defined metrics to evaluate the initiative and its impact on organizational goals. Posted December 28, 2018

The key driver behind the growth of the knowledge management mar­ket is an increasing focus on customer retention and satisfaction amid rising competition among the global players in the world. A new generation of tools and platforms—led and enabled by machine-learning initiatives—is empowering organizations to find new insights and increase the value of their data. Posted December 28, 2018

Today, we're helping organizations implement ontologies that map structured and unstructured content, graph databases that discover relationships, and search to put the user at the center of their own findability experience. All of this drives the future, setting the stage for KM as the key foundational element for Artificial Intelligence. Posted December 28, 2018

In the field of knowledge management, of course, the idea of turning data into information into knowledge has been a foundation concept for knowledge managers. But frankly, the ability to achieve this alchemy of data to knowledge has not been broadly demonstrated in practice. A next generation information refinery is required to make something meaningful and valuable out of the raw data flying around the firm and throughout the internet economy. Posted December 28, 2018
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