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Knowledge Management

What a Robot Really Want A small, two-legged robot stands atop a glass-topped coffee table. On its two dimensional world, it has to contend with a potted plant, an old TV Guide and several coffee cups.. Posted November 01, 2006

The Importance of Multiple Search Methodologies Enterprises face a difficult challenge when it comes to simultaneously improving the quality of customer service and reducing service costs. More products, growing product complexity and rapid change substantially increase the amounts of information... Posted November 01, 2006

Knowledge is power. Though said in the 16th century by author and philosopher, Sir Francis Bacon, the meaning of the phrase is even more applicable today as companies around the world are dealing with an overwhelming amount of data Posted November 01, 2006

Knowledge Management through Portals Many organizations today still struggle to get value from their knowledge management (KM) efforts. Even companies that have been benchmarked as the “best practice” can easily fall Posted November 01, 2006

Most customer service organizations today will admit that effective knowledge transfer is the most crucial element to resolving customer problems. Posted November 01, 2006

Search is strategic; however, the strategic potential of search is not captured by the act of acquiring a powerful search platform alone. Pioneering firms are now developing a new kind of management approach to help deliver maximum value across multiple search-driven applications: the “search center of excellence.” It is a structured approach, utilizing a focused cross-functional team, and it is emerging as a practical tool to drive search innovation and deliver high quality online experiences. Posted November 01, 2006

A Step-by-Step Guide A dashboard is a vital tool for monitoring the daily health of your organization. From a single interface, decision makers have access to key performance indicators (KPIs)— Posted November 01, 2006

Does the man make the machine? Or the machine make the man? A pilot can't fly without a plane. A doctor can't diagnose without a centrifuge. Posted November 01, 2006

Once upon a time, saying the words “knowledge management” was the fastest way to get thrown out of a meeting. And not only would you be ejected, you would never be invited back. Posted November 01, 2006

It’s a sign of my late-blooming maturity (my 56th birthday is coming around but I still dress as if I’m going to summer camp) that I agreed to participate in a conference with the CIA... Posted October 27, 2006

In the five years we have offered the KM Promise and Reality Awards, we have received more than 1,000 submissions. Some of them described exquisite triumphs of technology and implementation; some of them sheer folly... Posted October 27, 2006

Competitive intelligence (CI) has attracted plenty of attention recently because of the explosion of information publicly available now through blogs, wikis, text messages, e-mail and other electronic communications... Posted October 27, 2006

Posted October 27, 2006

Posted October 27, 2006

Attensity releases Version 4 Posted October 27, 2006

BPO for Web 2.0 Posted October 27, 2006

Many pieces of 8 Posted October 27, 2006

Partners with GMRI Posted October 25, 2006

Factiva upgrades Taxonomy Warehouse Posted October 23, 2006

Advancing text analytics Posted October 18, 2006

Significant enhancements in V. 8.2 Posted October 18, 2006

Posted October 18, 2006

Unlimited document indexing Posted October 17, 2006

Endeca release IAP 5.0 Posted October 09, 2006

Stellent offers new version of Outside In Posted October 04, 2006

Form SharePoint 2007 partnership Posted October 04, 2006

Inxight offers free download Posted October 04, 2006

Alfresco adds WCM Posted October 02, 2006

Information intelligence solution Posted October 02, 2006

Strengthens position in legal market Posted October 02, 2006

As one of the most knowledge-intensive "industries" around, the legal profession is perfectly suited for knowledge management. Posted September 29, 2006

Getting personal Posted September 27, 2006

Traction releases TeamPage 3.7 Posted September 18, 2006

Expanding collaborative visualization Posted September 11, 2006

SOA registry and governance Posted September 11, 2006

MindTouch offers Outlook tool Posted September 06, 2006

Improved database index and search Posted September 06, 2006

Broadens and deepens coverage Posted September 06, 2006

Nstein develops 12 annotators Posted August 30, 2006

Select Trend-Setting Products Posted August 23, 2006

Posted August 23, 2006

If you are a user of KM software, chances are that a third party implemented your system, not the software vendor. Posted August 23, 2006

In the past decade, a new and unprecedented challenge for companies of all sizes has arisen, one that may very well mean life or death for a particular organization. That challenge is finding a way to successfully capture and communicate the knowledge within it. Posted August 23, 2006

BEA acquires Flashline Posted August 23, 2006

WebMethods adds metadata management Posted August 21, 2006

Fiorano enhances Service Pack Posted August 21, 2006

GoToWebinar from Citrix Online Posted August 16, 2006

All cash, $1.6 billion Posted August 10, 2006

Platform upgrade from Contextware Posted August 09, 2006
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