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Knowledge Management

If you've recently explored investing in a new software tool for your company, chances are it was a SaaS application. SaaS, or Software as a Service, is a software licensing and delivery model where companies "subscribe" to a software license and the software is hosted in a central location in the cloud instead of at the company's location, which is known as "on-premise..." Posted July 04, 2017

eGain Solve will accelerate contact center transformation on the Cisco platform Posted July 03, 2017

Financial services firms are using knowledge management solutions for data sharing across the organization, to permit authorized access to sensitive information while blocking unauthorized access and to analyze potential investments. Posted July 03, 2017

Sentiment analysis is one of the most prevalent uses of text analytics, but the technology has many other valuable uses. Text analytics finds a range of applications in scientific, medical and technology development. Posted July 03, 2017

In financial services, the dangers associated with monetizing big data are nearly as great as the rewards. The promises of machine learning, data science and Hadoop are tempered by the realities of regulatory penalties, operational efficiency and profit margins that must quickly justify any such expenditure. Posted July 03, 2017

Human thinking balances AI systems. They can plug each other's blind spots. Humans make judgments based on their worldview. They are capable of understanding priorities, ethics, values, justice and beauty. Machines can't. But machines can crunch vast volumes of data. Posted July 03, 2017

We believe the future is determined by a set of scientific rules operating on a set of data too vast to be perfectly comprehended. Posted July 03, 2017

American Airlines and IBM will work together to move critical applications to the IBM Cloud Posted June 30, 2017

KMWorld 2017 offers programming that focuses on leading-edge practices that enables attendees to gain knowledge to build strong organizations Posted June 29, 2017

Simplifies experience for even novice users Posted June 29, 2017

The new AI capabilities will allow users to translate text in any language Posted June 28, 2017

Improves productivity, collaboration and compliance as mobile information workers process email and documents outside the office Posted June 28, 2017

OnBase 17 improves user experience and security Posted June 27, 2017

Solution provides integrated digital view of human resources data and insights across the enterprise Posted June 27, 2017

The cloud-based solution is aimed at helping organizations manage HR and employee documents securely from generation to dispositio Posted June 27, 2017

The certification will allow the company to provide the US government with real-time transparency tools across its global supply chain Posted June 26, 2017

The best way to get started with fixing customer experience (CX) is to hear about issues from the "horse's mouth," namely, the customer. Posted June 26, 2017

With ThousandEyes Voice Call Tests and SIP Server Tests organizations can monitor and anticipate communication issues Posted June 26, 2017

The move will allow Hyland to digitally transform businesses with an expanded portfolio of solutions Posted June 22, 2017

Provider of cloud customer engagement solutions will host data in Germany-based cloud Posted June 21, 2017

Hitachi will offer customers Hyland's enterprise content management and document sharing software Posted June 21, 2017

Tablet breaks the industry speed barrier for network document scanning Posted June 21, 2017

Bolsters platform with AI and NLP for automatic classification of documents and other information Posted June 20, 2017

Summer '17 Release provides improved workflow and greater supplier visibility Posted June 20, 2017

WWT Collaboration Labs offers environment for testing and validating enterprise collaboration tools Posted June 19, 2017

Three companies worked together to convert a multinational, controlled master policy written in the United Kingdom and three local policies in the United States, Singapore and Kenya into a smart contract that offers a shared view of policy data and documentation in real time. Posted June 19, 2017

Helps online retailers enhance customer experience and identify opportunities Posted June 15, 2017

This latest KMWorld webinar explores the importance of information governance Posted June 14, 2017

Voice of the customer analytics optimizes the customer experience and improves business results Posted June 14, 2017

New solutions combine the Hortonworks Data Platform with the IBM Data Science Experience and IBM Big SQL Posted June 14, 2017

By offering its database platform on Azure, MarkLogic is providing customers with more flexibility in deployment Posted June 13, 2017

NorthplainsNEXT cloud-based content lifecycle management platform provides an enterprise-wide hub for digital assets Posted June 13, 2017

Uses cognitive search to get enterprise users information when they need it Posted June 12, 2017

With the new solution, the finance team works more collaboratively with each department for planning and analysis, and reporting time is minutes versus weeks Posted June 12, 2017

PoolParty 6 makes it easier to leverage large and complex datasets and achieve 360-degree views Posted June 08, 2017

Solution unlocks value of unstructured data Posted June 08, 2017

Deep learning capabilities enable automated document classification Posted June 07, 2017

SaaS solution puts advanced active machine learning capabilities help users unlock the value of social and voice-of-customer data Posted June 05, 2017

Four key new features in Tableau 10.3 Posted June 02, 2017

NTT DATA has made a strategic capital investment in MarkLogic Posted June 01, 2017

New Adobe Scan mobile app turns phones or tablets into intelligent scanning and text recognition tool Posted June 01, 2017

Provides direct technical support from M-Files engineers to help partners who develop customized applications for specific business needs Posted May 31, 2017

KM and AI can help organizations make better decisions by the real-time combination of knowledge, experience and data insights. Posted May 31, 2017

There was a time when just getting control of enterprise content was a big achievement—knowing where the content was, being able to search a central repository, identifying the latest version of a document and so on. Even now, that control cannot be taken for granted. Many organizations struggle to manage content that is scattered across multiple devices, departments and SharePoint sites Posted May 31, 2017

The goal was to create a decision support system that would integrate data from multiple sources, including weather predictions and sensors that measure water quality. Posted May 31, 2017

Knowledge is always the surface of a deep pool of ignorance. This is for at least two reasons. Posted May 31, 2017

Enterprise content management capabilities from DocStar now embedded in Epicor ERP Posted May 30, 2017

TamoSoft's NetResident network monitoring software is embedding the dtSearch Engine Posted May 30, 2017

"Taking advantage of the cloud is key to increasing our agility as an organization and rapidly delivering the latest innovations to our stakeholders. Posted May 30, 2017

Lighthouse and Discovia will help clients manage the cost of e-discovery, compliance, and risk management as data volumes and data types continue to increase Posted May 25, 2017
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