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Knowledge Management

AI-driven intelligent agent helps brands deliver better customer experiences Posted August 17, 2017

Acquisition will allow Foxit to combine the best attributes of CVISION's PDF software with Foxit's own solution Posted August 16, 2017

AI applications enable professionals to leverage enterprise knowledge, classify and extract data from within documents and automate cognitive tasks Posted August 16, 2017

Intelligent document management solution supports compliance with automated and intuitive administration throughout the employee lifecycle Posted August 16, 2017

Extends solution with new compliance and security management features for Cisco Spark, Slack Enterprise Grid, and Microsoft Office 365 Posted August 16, 2017

Manufacturer implementing a cloud-based business process management (BPM) solution to better handle its processes and to improve user accessibility. Posted August 14, 2017

FedRAMP status will allow the company to protect sensitive data from the government Posted August 11, 2017

Allows users to access FastFind from FileHold as well as any other enterprise application Posted August 10, 2017

New version will allow users to compress large files and images along with support for new integrations that allow easier deployments of SDKs Posted August 10, 2017

Acquisition of ClearGraph accelerates Tableau's plans to add natural language into its platform Posted August 09, 2017

By teaming up with Exterro Morae Global will provide its services with Exterro to enable smooth e-discovery features Posted August 08, 2017

Determining what content really contains and how it can benefit the business is a critical skill in today's hectic business environment Posted August 08, 2017

Expanded content analytics and enterprise search capabilities will help clients power machine learning solutions, unlocking new intelligence from unstructured data Posted August 03, 2017

KMWorld 2017 is co-located with Taxonomy Boot Camp, Enterprise Search & Discovery, SharePoint Symposium, and the Text Analytics Forum Posted August 03, 2017

Latest acquisition complements the OpenText Discovery portfolio of software Posted August 03, 2017

Digital transformation is both important and inevitable for businesses. The only variable is how long it will take businesses and consumers to make the transition. Posted August 03, 2017

Program targets resellers and distributors with sales tools and marketing resources Posted August 01, 2017

Allows employees to optimize how they access job-critical material, but ensures enterprise control Posted August 01, 2017

By inserting their own data models and algorithms into Adobe Target, organizations will be able to improve and personalize the customer experience Posted July 28, 2017

PDF conversion, real-time Deal Proof results processing, and improved interface with other document solutions Posted July 27, 2017

Business users now have a single, intuitive interface and developers have an easier way to build content-rich applications Posted July 27, 2017

Extends governance capability and introduces the data catalog Posted July 26, 2017

New scanner helps business and IT leaders improve speed of digital transformation and operational efficiency Posted July 26, 2017

Provides customers with unified file services for endpoints, offices, and servers with security and IT control Posted July 25, 2017

Chameleon helps marketers adapt to fast-changing customer behavior from one unified platform Posted July 25, 2017

Partnership will give Dun & Bradstreet customers direct access to commercial data through Microsoft's cloud services Posted July 21, 2017

Shamrock will leverage Concerto's cloud services to help organizations host applications across the Perceptive Content and Intelligent Capture product stack Posted July 20, 2017

Advanced file compression, zoom technology, geo-referencing, map views, artificial intelligence and rights management advance the use of DAM for new and existing markets Posted July 20, 2017

Exterro and NightOwl Discovery will help clients reduce the complexity, risk, and cost associated with the legal discovery process Posted July 20, 2017

Cloud-based knowledge solution aims to improve employee engagement, information access, and consistency across customer service channels Posted July 19, 2017

Expands functionality among business systems while enabling productivity from any location Posted July 17, 2017

Magellan will acquire, merge, manage and analyze big data and content Posted July 13, 2017

Offline iForms enables more efficient reporting for personnel who conduct work remotely where internet connectivity may not be available Posted July 12, 2017

Integrated with Splice Machine, Clearsense Inception will offer healthcare providers faster access to and more value from the data in their systems Posted July 12, 2017

Investment will be used to accelerate expansion of machine learning to convert unstructured information streams and repositories into actionable data Posted July 11, 2017

Partnership between M-Files and GIS-based mapping provider helps enable "in context" access to documents and other information within the ArcGIS user interface Posted July 11, 2017

The new search portal allows AWWA staff to locate items in their collection by publisher, author, subject (thesaurus) term, ISSN or any of several other search options. Posted July 10, 2017

New portfolio includes 13 digital workplace solutions to help employees access the information, tools, and expertise they need Posted July 10, 2017

Patent-pending workflow integrates facial recognition Posted July 07, 2017

The acquisition will allow Accenture to focus on developing digital services and solutions Posted July 07, 2017

Acquisition extends Ivanti's expertise in user workspace environment management Posted July 06, 2017

The services seek to detect inappropriate responses during phone calls regarding financial transactions Posted July 06, 2017

Securing customer's personally identifiable information (PII) and sensitive personal information (SPI) is a priority for every organization. To ensure the security of customer information, too many businesses rely on lengthy manual processes or third-party resources that are only loosely integrated. Posted July 06, 2017

The Egnyte Protection platform will identify security vulnerabilities in real-time Posted July 05, 2017

PPL will use Birst to roll out on-demand analytics Posted July 05, 2017

Sir Arthur Conan Doyle's 1886 fictional "consulting detective," Sherlock Holmes, was a great mind renowned for his highly advanced powers of observation and reasoning. He was often assisted by Dr. Watson, who was unfailingly loyal, if noticeably less bright. At the end of each thrilling tale starring the duo, the anxious reader would hear Sherlock announce that he had solved the latest mind-bending riddle… Posted July 05, 2017

Forrester, one of the leading analyst firms, defines Cognitive Search in a recent report as: The new generation of enterprise search that employs AI technologies such as natural language processing and machine learning to ingest, understand, organize, and query digital content from multiple data sources… Posted July 05, 2017

Enterprise search applications have long since stopped being limited to searching and finding data. They help employees to analyze and interpret the available information, including unstructured and structured data, using both internal and external data sources. Thanks to numerous connectors to different applications such as file shares, intranets, mail servers, collaboration tools and Wikis, employees receive access to all relevant documents from the entire enterprise… Posted July 05, 2017

Many search solutions are available today, and it may seem that they are all the same. But often, organizations aren't using them to their full capacity to optimize search, especially when it comes to internal search tools for employees and contact center agents… Posted July 05, 2017

I've been hearing a lot lately about cognitive search, the next generation of enterprise search. It revolves around artificial intelligence (AI) applications, making search more intelligent and packing more power than a simple list of search results. Cognitive search learns from previous search queries… Posted July 05, 2017
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