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Knowledge Management

Kalido offers new services Posted October 13, 2008

eTouch releases SamePage 4.0 Posted October 08, 2008

Mark Logic unveils Server 4.0 Posted October 08, 2008

InterSystems releases DeepSee Posted October 06, 2008

Announces Prizm Viewer V. 8 Posted October 06, 2008

CMS400.NET 7.6 Posted October 01, 2008

Really Strategies announces RSuite CMS V. 3.0 Posted October 01, 2008

e-Discovery goes Big Blue Posted October 01, 2008

Knowledge management solutions are being used globally in the insurance industry—in both large companies and small—to simplify research for customer information, to better manage files and to ensure coverage for claims... Posted September 29, 2008

Information is power, and harnessing that power is critical in today's fast-paced, global business environment. Workers need to use vital content in strategic, efficient ways to create and support best practices that help companies operate effectively... Posted September 29, 2008

With the exponential increase in unstructured information, enterprises are seeking new ways to improve not only the search and retrieval process but to identify tools to manage, capitalize on and leverage their information... Posted September 29, 2008

With accelerating business cycles, every part of a company must be ready to adapt to a fluid business environment. For the customer-support organization, this often means being prepared to absorb corporate acquisitions... Posted September 29, 2008

Access to information in active and archived emails is critical. Email, in its purest definition, is a store-and-forward method of writing, sending, receiving and saving messages over electronic communication systems (Wikipedia)... Posted September 29, 2008

As business embraces Web 2.0 technologies, what will happen to enterprise content management? There are several important issues raised by Web 2.0: New ways of working; More and better metadata... Posted September 29, 2008

When it comes to customer service, search is fundamental. Contrary to common perception, the biggest reason search fails is not ineffective search engine technology. The real problem is that we tend to ask the wrong questions... Posted September 29, 2008

Customer service has emerged as one of the few remaining differentiators that businesses can sustain over time. Companies that are winning in this environment provide "stand-out" customer service by using knowledge... Posted September 29, 2008

Organizations have applied the 80/20 rule in addressing the challenges posed by the vast amount of content and other digital assets created in the course of doing business. They have generally focused their efforts on the 20%... Posted September 29, 2008

With its emphasis on people, process and technology, knowledge management (KM) is often considered an academic discipline, a "nice to have" complement to the core business, and an investment that may pay dividends... Posted September 29, 2008

Oracle Business Intelligence provides a BI platform that includes many components enabling customers to address their BI requirements for operational, tactical and strategic reporting. Customers' reporting needs can be met... Posted September 29, 2008

Over the years, companies have developed an effective set of guiding principles for knowledge management. The best practices leading to successful knowledge management implementations have been tested and refined... Posted September 29, 2008

Knowledge management has always had an identity problem. With its unclear business objective and vague value proposition (for many business leaders, at least), KM has had an uphill climb to respectability for years. Posted September 29, 2008

Vialect releases Noodle Posted September 17, 2008

Yammer rolls out its offering Posted September 17, 2008

Kazeon adds new capabilities Posted September 10, 2008

Partners with A2iA Posted September 10, 2008

Momindum launches K-base 2.0 Posted September 10, 2008

Socialcast's corporate social network Posted September 08, 2008

E-discovery meets text analytics Posted September 08, 2008

Adds document-centric processes Posted September 08, 2008

Posted September 08, 2008

Introduces open software tools, services Posted September 04, 2008

Axcelerate 3.0 from Recommind Posted September 04, 2008

StoredIQ expands platform support Posted September 04, 2008

Adds strong knowledgebase Posted August 25, 2008

Enhance forensic investigations Posted August 25, 2008

Xythos moves full speed ahead Posted August 20, 2008

Updated server, capabilities Posted August 20, 2008

A meaningful platform Posted August 18, 2008
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